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About the course
Boost your confidence and create trust between you and the people you want to influence at any level
Our influencing skills training course is designed to help you to get the people around you to see things slightly differently.
It will help provide you with the skills and techniques to impact people and influence them to do the things you need them to do.
We focus clearly on the interpersonal, communication and persuasion skills needed to get people to want to give you their support.
It's a practical course, which will leave you feeling more confident in your ability to influence others.
- Dynamics of Influencing
- Spheres of Influence
- Influencing Without Authority
- Seeing Their POV
- Creating Trust
- Building Stakeholders
- Focus Your Energy
- Internal and External Influence
- Your Personal Strengths
We tailor all our courses to reflect the needs of the delegates on the day. The course content may include many of the exercises listed below, and any additional material that the trainers feel is relevant.
We will ask why you have come and what you want from the day.
This will enable your trainers to shape the day to your specific needs.
We define influencing in small groups.
Then move into a discussion about how people are influenced.
Types of Influencing
A brief look at different influencing arenas and the different types of influencing situations people may find themselves in.
The Other POV
A key piece of work that uses a series of visuals to explore the idea that everyone sees the world differently.
Not only does everyone see it differently, they think their view is the right one, and can't understand why someone does something that in a different way to them.
See What They See
The real skill is being able to see a problem from someone else's vantage point and deal with it from that place.
The other POV gives us a great deal of information that we can use to influence effectively.
It's much quicker than trying to convince the other person that you're right and they are wrong.
To be a successful influencer you need to identify your stakeholders
- How well you already influence them
- What they need to be influenced
- Where you are putting our energies for the most benefit
This section will give you an easy-to-remember 'grid' to help you focus your efforts.
Here we explore a variety of ways to leverage and hone your influencing skills.
We also look and how to build and grow trust.
Structuring a Message
Sometimes when aiming to influence others, people can become over-wordy, give too much information and stray from the point.
This is a clear structure that will help you focus on what's really important when you speak to others.
Spheres of Influence
This is a chance to look at the sphere of people you can influence and see how you can grow this sphere.
Also what measures can you take to influence the people you need to whether you know them or not?
Listening and Responding
We'll practise active listening and responding to achieve a powerful outcome.
We examine the use of agreement, but not compromise, and how to build rapport and find common ground to build on.
Delegates will practise additional tools while looking at specific situations from their own working life.
Personal Take Out
You will have an opportunity to say:
- What you are taking away from the Influencing Course
- What specifically you know you will use
- Where you will practise
An individual Plan of Action identifying your personal take-outs, what you will practise and areas for development.
You will identify what will stop you putting this into practice and what support you need going forward.
We will give out Impact Factory documents to support the course.
You'll get copies relevant hand-outs to remind you of the Coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing * Handouts used during the course * New supportive material * Impact Factory PDF documents * Recommended reading * Links to our favourite videos
Trust the experts
Katherine joined Impact Factory as an in 2005 having worked as an actress for over 20 years in theatre, radio, and television. She is one of our most experienced trainers developing new programmes and training trainers at Impact Factory. After her degree in drama, Katherine did a postgraduat...
As well as being an Impact Factory Trainer, Isabel has worked as a performer for more than 20 years and is passionate about developing and nurturing the confidence of every individual. This is true in the training room, on the stage and just about any job she undertakes. A rich career in the ...
From political speech writing to stand-up comedy, from marketing to project management, from strategic planning to coaching, from a degree in Sociology to a diploma in public relations Sarah has packed a lot into her life already. Originally from Canada, Sarah has lived in the UK since 2009, ...
Dom is a born and bred North Londoner, and possibly the only actual Crouch Ender in Crouch End. After studying Politics in Manchester, he trained as an actor at LAMDA (the one that’s better than RADA) and worked for a few years as a TV and stage actor, as well as trying his hand at directing pla...
Since joining Impact Factory, Tom has worked with the British Library, Elekta, Subsea 7 and the General Medical Council. His background as a director means he works on Presentation Skills, Communication Skills and Storytelling workshops. His experience of temping around London combined with mana...
Conflict Management, Coaching, Line Management, Time Management, Performance Management and Better Meetings. Like many Londoners, Sheila brings the experience of another place with her. She was raised in Manchester. Visitors to Manchester say that the inhabitants are friendly and nosey in eq...
Transatlantic travel is a piece of cake for Caitlin. She was born to British-American parents and had a transatlantic upbringing, moving frequently between London and Los Angeles. Further education earned her a BA honours degree in English literature at Manchester University, and true to her t...
Expect the unexpected is Naina’s motto and it has held her in good stead. When shopping one day in Leicester in her early 20’s, recently graduated and contemplating a career in Clinical Psychology she bumped into her sixth form tutor, Mr. Scaife. On hearing she was working in a watch factory whi...
Influencing Skills Course