Available dates

On demand
USD 3600


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About the course

Human resources is a broad topic that touches on many facets of any organization. But there are some core concepts that all HR practitioners should know. This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started. Whether you are new to HR, perform the HR function in addition to other roles, or need to have an understanding of the HR role, this certificate will give you a strong foundation to make a difference in your organization.

Developed by Cornell University professors, the six courses in this certificate will equip you with a variety of skills—from understanding how to hire the right team, learning how to communicate effectively and knowing how to handle any workplace issues that may arise—all of which will help you succeed in your role.


  • Aligning Employee Performance with Organizational Goals
  • Countering Bias in the Workplace for HR
  • Fostering a Coaching Culture
  • Interpersonal Communication Skills
  • Effective Hiring and Interviewing
  • Addressing Workplace Behavior Issues


  • Train managers to deliver effective performance feedback, rate employees accurately, and mitigate legal risk
  • Critically assess whether the organizational and HR practices in place are likely to exacerbate or reduce the negative outcomes associated with unconscious bias
  • Familiarize yourself with the employee development landscape at your organization
  • Diagnose the root causes of a situation and determine who in the organization will be the primary focus of an intervention
  • Assemble the different dimensions of interpersonal communication and apply them to difficult conversations
  • Determine current workforce needs with an eye to future changes and skills that might be needed
  • Develop a hiring plan that maximizes your likelihood of a good hire and communicate effectively with job candidates
  • Create a workplace atmosphere that reduces the occurrence of behavior issues and resolve issues as they arise


  • Human Resources Essentials Certificate from Cornell ILR School
  • 48 Professional Development Hours (PDHs)
  • 15 Professional Development Units (PDUs) toward PMI recertification
  • 42 Professional Development Credits (PDCs) toward SHRM-CP and SHRM-SCP recertification

Trust the experts

Diane Burton

Overview I am a faculty member in the ILR School at Cornell University. My primary appointment is in human resource studies with courtesy appointments in organizational behavior and sociology. Prior to joining the Cornell faculty in 2009, I was a faculty member at the MIT Sloan School of Managem...


John Hausknecht

Overview John Hausknecht is an associate professor of human resource studies at Cornell University. He earned his Ph.D. in 2003 from Penn State University with a major in industrial/organizational psychology and minor in management. He received the 2004 S. Rains Wallace Award for the best disser...


Lisa Nishii

Overview Lisa Nishii joined the faculty of the Human Resource Studies department at the ILR School, Cornell University after receiving her Ph.D. and M.A. in Organizational Psychology from the University of Maryland, and a B.A in economics from Wellesley College. Nishii is an expert on inclusion...


Alex Colvin

Alexander Colvin is Associate Dean for Academic Affairs, Diversity, and Faculty Development and the Martin F. Scheinman Professor of Conflict Resolution at the ILR School, Cornell University. He is an associate member of the Cornell Law Faculty. His research and teaching focuses on employment dis...


Beth Livingston

I am an assistant professor in Human Resource Studies, with teaching interests in HR and Staffing, and research interests in gender, stereotyping, and the management of work and family. Originally from Kentucky, I began my education at big state schools in the south before joining the faculty in ...


Pamela Stepp

Pamela Stepp, Ph.D. is a leadership educator and an independent executive coach within the U.S. and internationally. Presently, Leadership Assessment for Managers in the Industrial and Labor Relations School at Cornell University, and, she teaches Entrepreneurial Leadership at the Gordon Institut...


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