Human Resource Management

ICTD International Centre for Training and Development

How long?

  • 5 days
  • in person

ICTD International Centre for Training and Development

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Who should attend

Human Resources professionals or those who are about to start a career in Human Resources. The program is also beneficial for experienced officers and managers in Human Resources who wish to update their knowledge and skills about the latest techniques in the various Human Resources functions.

About the course

Welcome to the Human Resource Management workshop. As companies modify priorities and operations, human resources functions can move from a dedicated HR role, to that of the manager. Whether the majority of those important functions stays within HR at your organization, or is your responsibility as a manager, it is important that managers understand how much of their role is really about their people, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Human Resources professionals or those who are about to start a career in Human Resources. The program is also beneficial for experienced officers and managers in Human Resources who wish to update their knowledge and skills about the latest techniques in the various Human Resources functions.

Course Objectives

By the end of this workshop, you should be able to:

  • Describe the implications of different aspects of Human Resource Management on their daily responsibilities
  • Define human resources terms and subject matter
  • Recruit, interview, and retain employees more effectively
  • Follow up with new employees in a structured manner
  • Be an advocate for your employees’ health and safety
  • Provide accurate, actionable feedback to employees
  • Act appropriately in situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace
  • Identify three areas for further development within the Human Resources field as part of a personal action plan

Course Outline

Human Resources Management (HRM)

  • Definitions and Objectives of HRM
  • The Main Functions in HR
  • Characteristics of Effective HR Management
  • HR New Roles: HR as Business Partner
  • Examples of HR Organization Charts

Competency Based Human Resources Management

  • Overview of Competency Theory
  • Types of Competencies
  • The Importance of Competencies

Recruitment and Selection

  • Recruitment versus Selection
  • Defining Requirements and Attracting Qualified Candidates
  • Types of Assessment
  • Types of Interviews
  • The Selection Decision

Training and Development

  • Identification of Training Needs
  • Design and Delivery of Training
  • Effectiveness of Delivery Methods: The International Benchmarks
  • Evaluation of Training Effectiveness
  • Four Levels of Training Evaluation

Performance Management

  • The Performance Management Cycle
  • The Main Components of Performance Management
  • Performance Management versus Performance Appraisal
  • Setting Up a Competency-Based Performance Management System

Compensation and Benefits

  • Components of Compensation and Benefits
  • A Total Compensation Management System
  • Job Evaluation: Guaranteeing "Internal Consistency"
  • The ICTD Factor Points System for Evaluating Jobs
  • Salary Surveys: Guaranteeing "External Consistency"
  • Forces Impacting Compensation and Benefits

Careers in Human Resources

  • Generalist or Specialist: Advantages and Disadvantages
  • Academic Qualification versus Professional Certification

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Human Resource Management at ICTD International Centre for Training and Development

From  $3,300

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