HR Transformation

eCornell

eCornell

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Who should attend

  • CEOs and business executives who work with HR leaders
  • CHROs and executive-level HR professionals
  • HR managers and directors
  • HR professionals seeking to advance to management positions

About the course

Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.

Developed by faculty experts from one of the world’s top HR schools, this unique certificate program is designed to equip human resources leaders at all levels to add strategic value and insights to an organization, develop meaningful consulting relationships with company stakeholders, and align HR initiatives with business strategy.

Courses focus on HR innovation and relevance, with topics ranging from people analytics to enhancing the employee experience with design thinking principles. They also address pressing issues and challenges around how to manage virtual teams and leverage technology to attract and retain a productive workforce.

Ultimately, the program is a great launch point for any leader interested in elevating HR to a more strategic and innovative business function at the heart of an organization.

COURSES

  • Aligning HR Strategy with Organizational Strategy

A thorough understanding of your organization's value creation model and ability to develop competencies through processes, technology, and people are essential to ensuring that the HR organization is aligned vertically and horizontally to produce superior results. With this understanding, HR will be able to articulate how it can improve processes, people and customer outcomes, and financial results.

This course, based on the research and expertise of Christopher Collins, PhD, Associate Professor and Director of Executive Education for Cornell University's School of Industrial and Labor Relations, develops the skills needed to assess how organizations create value and to align the HR function to execute the organization's strategy. Participants analyze the Balanced Scorecard approach as a means of vertically aligning the HR system with organizational objectives. They learn how to create a vertical-alignment strategy and use it to improve HR decision-making, people outcomes, processes, customer outcomes, and financial results. And they learn the skills required to plan and assess horizontal alignment of HR systems and practices. Finally, the course discusses best practices related to workforce partitioning, performance variability, value identification, and employee impact.

  • Consulting Skills for Internal HR

This course develops the skills needed to be an effective internal HR consultant, based on the research and expertise of Christopher Collins, Ph.D. Learn how to define the scope and nature of a consulting relationship, work with clients to diagnose problems and identify the root cause, present findings and recommendations, and determine appropriate solutions. Take a close look at implementing solutions and managing change. By completing the multi-part course project, you’ll gain practical experience by applying what you’ve learned to an actual or simulated consulting scenario.

  • Strategic Talent Analytics

More than ever, HR leaders are expected to be proficient in the use of HR data and analytics. However, figuring out where to start with analytics, how to evaluate and critique HR data, and how to best communicate and translate results to the broader organization remain key challenges.

This course focuses on building analytical acumen and taking a strategic view of talent analytics. Using a framework presented in this course, students will examine outcomes and drivers throughout an organization to assess strategic needs. As they complete activities throughout the course, they will also fine tune their evaluative, presentation, and communication skills using critical thinking coupled with analytical best practices shared by Professor Hausknecht.

This course is designed for HR professionals who want to build their organization’s HR analytics capabilities, derive meaning from metrics and results, and tell persuasive stories involving HR and organizational data. With these skills, students will have a stronger voice in using talent analytics to persuade others toward actions that best align with organizational goals.

  • Using Design Thinking in HR

This course brings the time proven benefits of design thinking to the field of employment. You will identify factors affecting the workplace and the personal experience of employees. You will then use a six-step approach to analyze employee issues and develop appropriate solutions. The goal is to enhance employees’ workplace experience and improve the ability of an organization to attract and retain a productive workforce.

  • Finding and Managing Talent Through Social Media

In this course, you will explore how to effectively attract and retain talent by creating a powerful employment brand that resonates with different parts of the workforce, and theory on effective selection of employees based on concepts of job and organizational fit. Through the business school approach of case studies you will apply the theories and uses of social media tools to your own organization. Explore how social media is shaping up to continue to be valuable to the HR professional, and apply this knowledge to your recruiting and retention activities today.

  • Creating and Sustaining Remote Work Programs

This course is designed to expose you, the HR professional, to current practices and future trends in remote work and key "success factors" for remote work programs that you will be able to apply in your own organizations. Assess alignment of remote work with business goals, determine the best fit for your own organization and ensure measurable results. During the course, you will examine changes in leadership and technology to ensure a successful transition to virtual work environment.

KEY COURSE TAKEAWAYS

  • Develop an HR strategy aligned to organizational objectives
  • Manage HR initiatives that maximize employee performance and drive business outcomes
  • Define HR metrics and measurements that tie to an organization’s needs
  • Use people analytics to support decision making
  • Develop consultative relationships that provide value to business stakeholders
  • Diagnose workforce issues and work with internal clients to identify appropriate solutions
  • Enhance the employee experience using design thinking concepts
  • Use social media to identify and attract talent
  • Communicate an employer brand and understand talent’s perceptions and expectations of an employer
  • Assess individual, job, and business characteristics to develop a remote workforce strategy
  • Lead HR change and transformation initiatives

WHAT YOU'LL EARN

  • HR Transformation Certificate from Cornell ILR School
  • 48 Professional Development Hours (PDHs)

Experts

Christopher Collins

Christopher J. Collins is an Associate Professor of Human Resource Management and Director of CAHRS in the ILR School at Cornell University. He earned his Ph.D. in Organizational Behavior and Human Resources from the Robert H. Smith School of Business at the University of Maryland. Dr. Collins''...

John Hausknecht

John Hausknecht is an associate professor of human resource studies at Cornell University. He earned his Ph.D. in 2003 from Penn State University with a major in industrial/organizational psychology and minor in management. He received the 2004 S. Rains Wallace Award for the best dissertation in ...

Brad Bell

Bradford S. Bell is an Associate Professor of Human Resource Studies and Director of Human Capital Development and Executive Education in the School of Industrial and Labor Relations at Cornell University. He received his B.A. in Psychology from the University of Maryland at College Park and his ...

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HR Transformation at eCornell

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