High Performance Negotiation Skills

Maximize your outcome with proven strategies

There is a science to negotiation. In this immersive, highly interactive program, you’ll learn Kellogg’s proven approach to achieving concrete results, best practices and strategies to give you a critical edge. Guided by senior Kellogg faculty, both global thought leaders in their field, you’ll discover a new way of thinking about and conducting negotiation and how to develop and implement the right negotiation strategy, manage a negotiating team and remain agile and focused in a dynamic, evolving situation.

You’ll identify your personal negotiating strengths and the areas where you can improve, learn one-on-one and team-on-team negotiation techniques, apply them in simulations and receive individualized feedback on your performance. You’ll also master the essentials of deal making within and between organizations, dispute resolution and negotiating in a global environment.

Key Benefits

• Improve your negotiation skills through challenging simulations and constructive feedback
• Prepare systematically for negotiating in any situation or environment
• Structure value-creating deals that involve multiple, complex issues
• Resolve potentially destructive, emotionally charged disputes
• Adapt in a dynamic negotiation environment
• Adjust your negotiation strategy to the demands of a global environment
• Practice negotiating solo, as part of a team and as an agent

Program Content

Building a Negotiation Strategy

• Negotiate to win
• Plan and implement a distributive negotiation strategy
• Define BATNAs, bottom lines and targets
• Improve negotiation outcomes
• Participate in a dealmaking simulation

Mastering Advanced Negotiation Strategy

• Negotiate for mutual and individual gains
• Craft a win-win integrative strategy
• Optimize negotiation team
• Participate in a dealmaking simulation with integrative potential

Negotiating in Highly Competitive Environments

• Manage the tension between competitive and cooperative motives
• Establish trust and build coalitions

Resolving Disputes

• Understand interests, rights and powerbased approaches to dispute resolution
• Manage highly emotional people at the table
• Avoid litigation

Negotiating Globally

• Understand the effect of culture on negotiation contexts and negotiators’ interests and strategies
• Learn the role of government in cross-cultural negotiations
• Communicate and confront interculturally
• Participate in a multicultural, multiparty, multi-issue simulation

Understanding Agents and Ethics

• Learn when to use agents
• Align Incentives for agents
• Manage agents’ ethics
• Detect and deal with lying

Special Feature:

Your Personal Negotiation Library

As a participant in this course, you’ll take home three essential books on negotiation written by your faculty: Professor Brett’s Negotiating Globally and Professor Thompson’s The Mind and Heart of the Negotiator and The Truth About Negotiations.