ICTD International Centre for Training and Development

Handling Cargo & Shipping Documentation: Through Customs and Duty Officers

Available dates

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About the course

Operating procedures in the sea cargo field may seem complex in terms of the methods used for the handling and shipping of sea cargo. This is a step-by-step training course that will provide you with a solid cargo knowledge, skills and capabilities, leading to a more efficient working environment.

Course Objectives

By the end of the course the attendees will be able to:

  • Identify air cargo industry terms and expressions
  • Understand specific country and carrier regulations
  • Accept cargo consignment and utilize the procedures involved in handling special cargo
  • Gain knowledge of the condition of carriage
  • Apply basic rating principals
  • Deliver consistent quality of service to customers

Course Outline

Day 1

  • Sea cargo industry regulations
  • Sea cargo agency
  • World geography
  • Calculation of transportation time
  • TACT manual overview
  • Loading limitations
  • Handling facilities
  • Ports Cargo terminal

Day 2

  • Cargo booking process
  • Customer service excellence
  • Cargo acceptance
  • Instruction of carriage
  • Special cargo: live animals, perishable, high valuable, human remains
  • Cargo security overview

Day 3

  • Cargo rates and charges
  • TACT manual
  • Chargeable weight
  • Currencies
  • Minimum charges
  • General cargo rates
  • Specific commodity rates
  • Class rates

Day 4

  • Condition of carriage overview
  • Cargo process and documentation
  • Shipment documentation
  • Cargo build-up process
  • Loading/unloading
  • Manifesting
  • Export/import process and documentation
  • Delivery

Day 5

▪ Group exercise: cargo process simulation

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

  • Cargo operations
  • Station managers
  • Shippers, cargo agents, consolidators, freight forwarders, and other agencies involved in the transport of cargo
  • Instructional designers and instructors responsible for cargo training

Course reviews

Downloadable files