Global Trends and the Implications for HR in Hospitality

eCornell

eCornell

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Who should attend

  • General managers overseeing full-service hotels
  • Senior hospitality professionals such as managing directors, assistant general managers, executive assistant managers, and operations directors

About the course

In this program, you'll gain insights about competitive trends and influences in the global hospitality industry, and you'll identify the priorities and operational implications for your organization. You'll examine the most current and important economic, demographic, and social challenges within the global hospitality industry and distinguish the ways in which your organization's HR function can be leveraged to address your specific needs. The sessions will involve discussion and analysis of current events along with a formal audit of your organization's key HR policies and practices as a basis for developing a customized improvement plan during the in-person session at Cornell, “Creating Customized HR Solutions.”

Program

Session 1:

Labor Markets and the Evolving Hospitality Workforce

Session 2:

The Future of Work and Implications for Functional Structure and Job Design

Session 3:

Technology and Making Your Life Easier

Session 4:

The Human Dimension: Going Beyond Engagement

Key course takeaways

  • Develop a broad understanding about the nature of the competitive forces that have a direct impact on HR decision making
  • Identify the core strengths and weaknesses of your property/organization's HR function
  • Create a plan for improving/enhancing your property/organization's HR function that addresses your current priorities and aligns with the competitive conditions that you're currently facing

Experts

Bruce Tracey

Biography J. Bruce Tracey is a professor of management at Cornell University''s School of Hotel Administration. He has taught courses in human resources management for undergraduate, graduate, and professional audiences throughout North America, Europe, the Middle East, Africa, and Asia, and he h...

Global Trends and the Implications for HR in Hospitality at eCornell

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Human Capital Management

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