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eCornell

Food and Beverage Management

eCornell Hospitality Student Story [Chorten]
On demand
Online
USD 3600

How it works

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Description

In this certificate program, you’ll learn key concepts, strategies, and practical skills necessary for managing, owning, and operating a successful restaurant, bar, or other food and beverage business.

Develop confidence in your ability to manage your business’s finances and learn key operational functions like menu design, income statement analysis, pricing, margin analysis, supply chain management, guest service processes, and employee engagement and performance.

COURSES

  • Utilizing Income Statements and Operational Data
  • Optimizing Your Food and Beverage Menu
  • Managing Your Food and Beverage Supply Chain
  • Building Guest Loyalty
  • Leading Your Team to Optimize Results
  • Elective (1 Course)

KEY COURSE TAKEAWAYS

  • Evaluate and design menus that will improve your customer satisfaction and profitability
  • Optimize your selection, procurement, receiving, storage, and inventory management processes
  • Define, measure, and improve the guest experience
  • Analyze your income statement to make informed decisions and optimize your operational processes
  • Reduce costs and improve quality, productivity, guest satisfaction, and profitability

WHAT YOU'LL EARN

  • Food and Beverage Management Certificate from Cornell Hotel School
  • 48 Professional Development Hours (PDHs)

Who should attend

  • General managers and line-level employees involved in the operation and financial performance of a restaurant or food and beverage service
  • Managed service contractors for stadiums, arenas, hospitals, airlines, franchises, and catering
  • Professionals new to the food and beverage industry
  • Non-restaurant professionals looking to be conversant in operations of food and beverage providers
  • Caterers, restaurateurs, event space managers, property managers, corporate event managers

Experts

Biography Cheryl Stanley is a lecturer in food and beverage management at the Cornell School of Hotel Administration (SHA). She has been involved with food since the age of ten, when she started her own chocolate business, "Cheryl''s Chocolates." Following her interest in food, she attended SHA ...

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