Who should attend
This course is designed to be suited for professionals who use communications as a tool for engaging with customers, clients, and building relationships. For example, team leads, project managers, HR positions, sales managers, product owners, product developer and designers.
About the course
An intensive 1-day programme where participants will explore what it means to have an experimental mindset in the digital age
Develop an iterative experimental mindset
The focus will be on supporting participants to develop key habits and mindsets that are biased towards experimentation by exploring new tools, ways of doing, thinking and working.
At the end of the learning programme, we aim to see participants describe the importance of experimentation in a digital world; identify actions and behaviours that help or hinder experimentation; apply prototyping, testing and feedback as a way to learn and iterate solutions further; involve stakeholders, team members in experiments; Select and apply effective tools and techniques that support experimentation.
What you will learn
By the time you finish this course you should have acquired knowledge and skills that you’ll be able to use right away in your work or add to your resume.
This course will help you to understand…
- The value of agile and be able to provide a high-level description of agile principles
- ..and describe the high-level business changes necessary to implement agile ways of working
- The three laws of Agile (the Law of the Small Team; the Law of the Customer; the Law of the Network)
- Smarter and faster ways to speed up execution
- Why to focus on value rather than output
- The experimental mindset and the value of adopting an experimental process
- What to measure and the results you obtain (KPI, scorecard, incentives, cost estimation, budgets etc.)
- How to prioritize and what criteria to use when prioritizing
This course will give you the ability to…
- Create self-organizing cross-functional teams, working in short cycles and focused on meeting customers needs.
- Deliver value to customers as the be-all and end-all of the organization (start with your customer and their experience and then work backwards)
- Obliterate bureaucracy and top-down hierarchy so that your business operates as an interacting network of teams
- Plan for uncertainty (Remember: 60% of the requirements change in software projects)
- Use prototyping as a way of working
- Use tools such as Kanban, Scrum, Lean, Trello…
Read more about Digital Transformation
Read more about Information Technology
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.