Compare courses
Management Concepts

Evaluating a Contractor's Performance

Add course to comparison

Next dates

May 29—31
3 days
Tysons, Virginia, United States
USD 889
USD 296 per day
Aug 12—14
3 days
Washington, District of Columbia, United States
USD 889
USD 296 per day
Oct 28—30
3 days
Tysons, Virginia, United States
USD 889
USD 296 per day
+6 more options


Fewer dollars available for mission needs means that acquisition personnel must optimize contractor performance. As a COR or program manager, how do you effectively oversee that performance? The processes required to elicit successful performance require planning, focused monitoring and surveillance, and other remedies that yield high-quality services and deliverables. You will become familiar with the Earned Value Management System (EVMS), chart tools, and remedy processes, such as withholding progress payments and terminations.

Learning Objectives

  • Explain when it is necessary to evaluate a contractor’s performance
  • Plan the evaluation
  • Evaluate a contractor’s performance
  • Take corrective action
  • Document the results

Course Topics

Introduction to Evaluating a Contractor’s Performance

  • Planning for Contract Administration
  • Contract Administration and Evaluation of Performance
  • Inspection
  • Steps for Selecting Evaluation Techniques
  • Summary
  • Exercise: Planning an Electronic Message System

Initial Steps in Monitoring Contracts

  • Step One: Review the Contract and Determine Contractor Obligations
  • Step Two: Learn and Monitor what the Contractor is Doing
  • Summary

Work Planning, Scheduling, and Monitoring Techniques

  • Work Planning and Scheduling Approach
  • Work Measurement
  • Monitoring and Surveillance of Progress
  • Level of Monitoring and Surveillance
  • Summary

Earned Value Management System

  • Definition
  • Metrics
  • Planning
  • The Organization
  • The Schedule
  • Integrated Baseline Reviews
  • Agency EVMS Requirements
  • Summary

Monitoring and Evaluating the Contractor’s Performance

  • The Importance of Contract Types to Cost Performance
  • Contract Payment Structure
  • Types of Schedules
  • Types of Technical Systems
  • Exercise: Development of a CPM Schedule
  • Exercise: Probability
  • Exercise: Control Fabrication
  • Exercise: Wheeler Research Corporation
  • Exercise: Pareto Chart
  • Exercise: Didar Electronics


  • Contractor-Caused Delay in Performance
  • Withholding of Progress Payments
  • Contract Modifications
  • Terminations Due to Inadequate Contractor Performance
  • Summary
  • Exercise: Nelson Corporation
  • Exercise: Inflammable Company
  • Exercise: Dynalec Corporation

Performance Evaluation Reporting

  • Reporting Requirements
  • Reporting Procedures
  • Report Content
  • Summary

Who should attend

This course is designed for contracting officer's representatives, program managers, project officers who have responsibility to oversee contractor performance.

Show more