Available dates

Nov 20—21, 2019
2 days
Washington, District of Columbia, United States
USD 749
USD 374 per day
Feb 27—28, 2020
2 days
Washington, District of Columbia, United States
USD 749
USD 374 per day
Mar 16—17, 2020
USD 749
+6 more options


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About the course

HR plays a pivotal role in employee satisfaction by developing employee relations programs that help boost productivity, motivation, and morale. You will learn to address performance concerns, help management with disciplinary actions, inform employees of Federal employment program options, and help employees with problems or complaints. You will develop the core skills necessary to increase employee productivity, motivation, and morale—creating a better and more productive work environment.

Learning Objectives

  • Define HR specialist and generalist roles, responsibilities, and management/employee advisory services
  • Identify the rules, regulations, policies, and guidelines applied in performing employee relations program functions
  • Advise management regarding effective performance standards
  • Analyze performance criteria and root causes of performance deficiencies
  • Identify performance standard factors such as timeliness, quality of work, and quantity of work
  • Describe evaluation and coordination requirements in providing reasonable accommodations to enhance performance
  • Discuss processes and procedures for utilizing performance-based actions
  • Identify action items for addressing employee misconduct
  • Differentiate between performance and conduct issues
  • Discuss processes and procedures for effecting disciplinary and adverse actions
  • Manage grievance processes and collaboration with agency and union officials
  • Support agency mission requirements by assisting management and employees in developing and maintaining high level performance, conduct, and morale

Course Topics

Employee Relations Functions and Guidelines

  • Employee Relations Functions in the Federal Government
  • Rules and Regulations
  • Agency and Labor Considerations

Performance and Performance-Based Actions

  • Performance Standards
  • Individual Development Plans
  • Evaluating Performance Deficiencies
  • Performance Improvement Plan

Employee Conduct and Grievances

  • Misconduct vs. Performance Deficiencies
  • Disciplinary Actions
  • Employee Grievances

Representing the Agency

  • Third-Party Actions
  • Preparing for Third-Party Reviews

Who should attend

This course is designed for HR professionals, managers, and other professionals seeking an overview of critical employee relations concepts.

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