Emotional Intelligence – the Weatherhead way

Weatherhead School of Management

How long?

  • online
  • on demand

What are the topics?

Weatherhead School of Management


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Who should attend

Learning at your own pace – anyone who is interested in learning about and deepening their knowledge of Emotional and Social Intelligence and its specific 12 competencies, and developing practical and sustaining applications.

About the course

Emotional Intelligence Distinguishes Outstanding Leaders

Great leaders move us by tapping into a basic human characteristic – our emotions. Research has shown that exceptional leaders, executives and managers are not just smart and lucky, but more frequently rely on their Emotional Intelligence. Emotional Intelligence (EI) is the ability to understand, motivate and develop ourselves and others. More importantly, EI competencies can be taught and learned.

The quality of effective leadership is built on daily demonstrated Emotional Intelligence (EI) and Social Intelligence (SI) models. We call these behaviors EI and SI competencies. Weatherhead Executive Education's Emotional Intelligence (EI) programs teach the concept of EI, its component competencies and how to use EI to stimulate outstanding performance. Our programs also offer techniques for developing EI competencies in others.

An Online Program – Emotional Intelligence – the Weatherhead Way

Delivered completely online, this self-paced program presents an outline of the twelve competencies that comprise the EI and SI model. Building these critical emotional and social competencies serves as the essential core for outstanding leadership. They also act as potential inhibitors of executive derailment.

Course Objectives

The goal of this flexible, online course is to help participants understand the 12 core competencies of Emotional and Social Intelligence, deepen self-awareness of EI and SI competencies and improve their ability to develop EI in themselves and others.

As a result of this program, participants will:

  • Understand how outstanding leaders harness the power of positive emotions
  • Become familiar with the model of Emotional and Social Intelligence and its core competencies
  • Consider potential strategies to develop and more consistently demonstrate behaviors associated with emotional and social intelligence competencies.

Course Modules

This course is organized into 15, self-paced modules and exercises, including an introduction, a wrap up and a final assignment.

Module 1: Emotional self-awareness

  • Understand your emotions and how those feelings affect your behavior.
  • Understand the link between emotional self-awareness and performance.

Module 2: Emotional self-control

  • Increase your awareness of the importance of emotional self-control.
  • More consistently demonstrate emotional self-control in personal and professional settings.

Module 3: Achievement orientation

  • Expand your understanding of the importance of achievement orientation in your overall success.
  • Understand how to be proactive, rather than reactive, and seek out new opportunities.

Module 4: Positive outlook

  • Understand the importance of being positive.
  • Consider the impact of being positive or negative in particular situations.

Module 5: Empathy

  • Reflect on how you can connect with others and develop effective relationships in work and life.
  • Practice identifying empathy.

Module 6: Adaptability

  • Understand the inevitability of change in the world in which we now live.
  • Develop the skill of adaptability as a positive approach in response to change.

Module 7: Organizational awareness

  • Understand the formal, informal and socio-political aspects of organizations.
  • Identify influencers, social networks, and other informal dynamics within a given organization.

Module 8: Influence or positive impact on others

  • Consider the importance of positively impacting others, including their thoughts or actions.
  • Understand how to persuade or convince others to gain support for an agenda.

Module 9: Coaching and mentoring to help people learn, grow and change

  • Understand what coaching is and how to become a more effective coach.
  • Consider ways to develop your coaching competence in personal and professional settings.

Module 10: Conflict management

  • Understand the importance of resolving conflict in personal and professional settings.
  • Identify behaviors to adopt that would effectively resolve disagreements.

Module 11: Inspirational leadership for individuals and groups

  • Reflect on what makes leadership inspirational.
  • Consider ways to inspire others in your personal and/or professional settings.

Module 12: Teamwork

  • Consider the importance of collaborating with others to reach a shared goal.
  • Increase your awareness of an open mind and a willingness to listen to others.


Melvin Smith

Intuitively, we know the relationship between leaders and employees can have a dramatic effect on employee contribution and organizational success. The research and teaching of Melvin Smith, PhD, reveal the structure of this relationship. His work on the nature of leadership and the role emotiona...

Ellen Van Oosten

Ellen Van Oosten, PhD, received her MBA and PhD from Case Western Reserve University and her BS in electrical engineering from the University of Dayton. Van Oosten worked in engineering for many years before transitioning to academia. She joined the Weatherhead School of Management in 1995 and ha...

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Emotional Intelligence – the Weatherhead way at Weatherhead School of Management

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Leadership

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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