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Who should attend
New and experienced business analysts and project managers, program managers, project team leaders, and technical team members who are asked to provide their advice or give recommendations for solutions to projects.
NOTE to Business Analysis Certificate students: If you took the course “Stakeholder Management: Communication Through the Requirements Process,” you do not need to take this course.
PMBOK® Guide Knowledge Areas in this course Time management, cost management, scope management, quality management, risk management, project integration, communication management, and human resource management, stakeholder management, procurement management.
About the course
Too many meetings? Endless discussion? Constant lack of agreement? These are all a direct result of teams failing to reach agreements in a timely fashion and in a way that all parties feel good about. Facilitating consensus across a group of professionals is a critical requirement to any project’s success.
In this course, you will discover techniques and tools you can utilize in information-gathering sessions, as well as how to tap into an individual’s hidden needs, gain team alignment, and drive decision making. A special emphasis will be put on showing you how you can run more effective meetings and manage common problems with group dynamics and decision making.
How You Will Benefit
- Decrease the number of ineffective meetings that are a waste of time
- Reduce the time it takes to capture project needs and requirements
- Get group consensus quicker
- Better identify assumed or unspoken needs and requirements
- Learn techniques for handling participants that disrupt, hijack, or take groups off tangent in meetings
- Get groups to be accountable and responsible for agreed upon activities
- Develop focus and excitement for new or ongoing initiatives
- Better understand the different techniques need for one-to-one, small group, and large group environments
- Course, classroom, online, and building resources
- Identifying facilitation challenges of the class group
Facilitation and Trusted Advisor Frameworks
- Client relationship models
- Developing and strengthening trust with your group
Effective Meeting Management
- Meeting type considerations
- Building useful meeting agendas
- Six areas of focus for more effective meetings
Group Exercise: Building an Effective Agenda and Using it to Manage a Meeting
- Facilitation Concepts
- Techniques to build consensus
- Approaches for managing group conflict
- Generating and refining new ideas
- Six common facilitation meeting types
- 16 facilitation techniques
Working Toward Consensus
- Eight common consensus making tools
- Managing expectations
- Creating artifacts and documentation from the facilitation session
- Ensuring sustainable agreements
Group Simulation: Facilitation with Difficult Stakeholders
Group Simulation: Facilitation with Entrenched Groups
Group Simulation: Facilitation with No Clear and Obvious Solution
FIRST DAY - Includes breakfast, lunch, breaks and dinner
- Check-In and Breakfast 7:30 a.m. - 8:15 a.m.
- Course 8:15 a.m. - 5 p.m.
- Dinner 4:30 p.m. - 10 p.m.
LAST DAY - Includes breakfast, lunch and breaks
- Breakfast 7:30 a.m. - 8:15 a.m.
- Course 8:15 a.m. - 3:15 p.m.
- Dinner 4:30–10 p.m.
Tom has experience in project management, product development, enterprise project management, organizational management, IT training, and IT systems implementation. He founded and served as CEO of Project Solutions Group, a project management and training consultancy. His clients have included M...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.