Who should attend
- Entry-level to senior HR professionals
- Employee relations managers
- Generalists seeking to move into a specialized role
About the course
Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
What are the responsibilities and proactive initiatives that guide employee relations (ER) professionals?
In this course, you'll learn techniques for conducting effective conversations, making ER decisions, and managing performance issues. You'll practice coaching, counseling, progressive discipline strategies, navigating different work styles, and communication skills, including effective ways to phrase language. You'll leave with an extensive toolkit and guides to apply directly to your work.
It is recommended to take CO111 HR and the Law first or have equivalent knowledge/experience before taking this workshop.
Key Course Takeaways
- Practice applying a framework for conducting conversations with managers and employees
- Gain techniques to work strategically with managers to solve problems and address ER issues
- Learn and practice a method for preparing managers for coaching and progressive discipline meetings
- Apply new concepts and skills through small and whole group case-study role plays, activities with feedback, discussions, Q&A, and sharing of best practices
- Networking opportunities with peers and with ER experts
Susan Brecher, currently the Director of HR Dispute Management and Resolution Certificate and Curriculum/Training Design is an employment practices attorney and expert in training and curriculum design for both online and classroom based workshops. She has broad experience in advising, consultin...
Tracey I. Levy is the Founding Member of Levy Employment Law, LLC, and annually has been recognized by Super Lawyers for the New York Metro area since 2016. Offering clients the benefit of more than 25 years of legal and employee relations experience, Tracey guides managers and in-house counsel t...
Gayle F. Wasserman, Esq. is a management-side employment attorney and human resources consultant with over 18 years of experience. Since establishing her own private practice, Wasserman Law, in 2004, Gayle has regularly counseled clients throughout the New York tri-state area on a variety of emp...
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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.