Effective Employee Relations (CO251)

Creating and sustaining a positive work environment is a core responsibility of HR. Through proactive initiatives, HR practitioners can guide managers and work with employees on addressing employee issues and concerns. This highly interactive workshop delivers a practice-based approach for managing employee relations within your organization. Applying realistic and common workplace challenges, this two-day workshop will provide you with the knowledge and skills to:

• Incorporate employee relations competencies and techniques
• Identify and learn how to address employee concerns
• Practice coaching, counseling, and progressive discipline strategies
• Demonstrate effective communication

Key Topics

• Understanding the role of employee relations as it applies to an HR Professional
• Providing guidance and support about organizational policies and practices
• Developing constructive and cooperative working relationships with managers and employees
• Working strategically with managers to problem-solve and address employee relations issues
• Collaborating and consulting with colleagues and other areas of expertise, including legal
• Conducting effective conversations
• Recognizing different working styles and preferences
• Guiding managers through the coaching, counseling and progressive discipline processes
• Partnering on Performance Improvement Plans and Terminations
• Managing complex employee issues and complaints
• Promoting and maintaining positive employee relations