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Haskayne School of Business

Effective Decision Making

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Sound decision making is fundamental to achieving organizational goals. Today’s leaders operate in highly complex and dynamic environments characterized by rapid change and irreducible uncertainty. To succeed, leaders must hone their judgment and critical thinking skills, and develop effective decision making tools and processes.

In this blended program, you will explore the various elements of decision making and methods to cut through information overload and analysis paralysis to make better and faster decisions. Through multiple simulations, this interactive program is designed to develop your awareness of the numerous barriers to effective individual and group decision making.

You will learn how to identify your blind spots and patterns (biases and assumptions) that may be sabotaging your decision. You will explore how intuition and social dynamics influence your decisions and develop skills to navigate various complexities.

Learning Outcomes:

  • Identify common pitfalls in the decision making process
  • Identify and practice effective behaviours for achieving objectives
  • Determine which decisions require intuition or a structured framework
  • Develop your ability to navigate multiple goals, competing stakeholders, and vast amounts of data
  • Improve collaborative decision making processes

Who should attend

  • Executives and managers who are responsible for making complex decisions in their organizations
  • Leadership teams that need to consider multiple perspectives when making decisions
  • Professionals who require a method of developing and presenting quantitative proof to all stakeholders prior to implementing decisions


Loren Falkenberg is the associate dean (Strategic Initiatives) and a professor in the Organizational Behaviour and Human Resources area at the Haskayne School of Business. An expert in corporate social responsibility, Loren’s research interests focus on examining ethical and social responsibility...
Mehdi Mourali is an associate professor of marketing at the Haskayne School of Business. His research focuses on understanding how people make judgments and decisions in the marketplace. In particular, his work investigates how psychological factors, such as motivation and affect, interact with e...


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