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American Management Association

Diversity & Inclusion Certificate Program

Available dates

Nov 4—6, 2019
3 days
Arlington, Washington, United States
USD 3495
USD 1165 per day
Dec 4—6, 2019
3 days
Chicago, Illinois, United States
USD 3495
USD 1165 per day
Feb 19—21, 2020
3 days
Atlanta, Georgia, United States
USD 3495
USD 1165 per day
+4 more options

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About the course

Build skills to lead and foster diversity and inclusion in your organization

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project.

How you will benefit

  • Learn the nature of biases and how to overcome them
  • Identify emotionally intelligent leadership communication strategies
  • Apply mindfulness practices when individuals or teams experience difficult situations
  • Enhance your abilities to hold and participate in meetings that are inclusive
  • Take ownership of helping to create and manage a culture of respect, civility and trust

What you will cover

  • Learning how our brains process information and how biases are created
  • Differentiating between overt and unconscious bias
  • Applying strategies for cultural and communication awareness when managing healthy conflict
  • Identifying emotionally intelligent leadership communication strategies
  • Assessing your team’s stress level and mood to remain optimistic and productive
  • Developing skills for facilitating a team’s ability to work effectively together
  • Identifying unhealthy practices and behaviors in the workplace
  • Taking steps to implement a healthy culture of respect, civility and trust
  • Identifying strengths and development needs using the inclusive leadership assessment
  • Honing the art of inclusive meetings
  • Building an inclusive leader action plan
  • Capstone activity: Applying skills in a real-world scenario

Who should attend

Leaders at all levels, HR professionals, or others who are responsible for or wish to take responsibility for diversity and inclusion in their organization.

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