Diversity & Inclusion Certificate Program

American Management Association

How long?

  • from 3 days
  • in person, online

American Management Association

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

Today communication skills are more important than they ever have been. In order to get success in contemporary and such a complex, global, technologi...

Read more about Leadership

Leadership is a form of social influence that doesn't always depend on your position in the company. However, it is true that if you want to foster a ...

Read more about Strategy

In order to keep the company that you are managing or your own business competitive, you need to have a clear plan of action, in other words, you must...

Reviews

Comprehensive course analysis

Unbiased reviews from past participants
Global companies alumni of this course worked for
Positions of participants who took this course
Countries where most past participants are from
FREE
Individual needs analysis

Who should attend

Leaders at all levels, HR professionals, or others who are responsible for or wish to take responsibility for diversity and inclusion in their organization.

About the course

Build skills to lead and foster diversity and inclusion in your organization

Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond standard D&I courses, and helps you develop skills to become a champion of diversity and a leader of inclusive teams. You’ll learn to recognize the uniqueness and multidimensional aspects of individual identity, understand biases on a deeper level, and explore behaviors that promote trust. You will also gain knowledge and tools to help you foster a thriving culture that promotes these values. Apply what you learn in a specially designed, interactive capstone project.

How you will benefit

  • Learn the nature of biases and how to overcome them
  • Identify emotionally intelligent leadership communication strategies
  • Apply mindfulness practices when individuals or teams experience difficult situations
  • Enhance your abilities to hold and participate in meetings that are inclusive
  • Take ownership of helping to create and manage a culture of respect, civility and trust

What you will cover

  • Learning how our brains process information and how biases are created
  • Differentiating between overt and unconscious bias
  • Applying strategies for cultural and communication awareness when managing healthy conflict
  • Identifying emotionally intelligent leadership communication strategies
  • Assessing your team’s stress level and mood to remain optimistic and productive
  • Developing skills for facilitating a team’s ability to work effectively together
  • Identifying unhealthy practices and behaviors in the workplace
  • Taking steps to implement a healthy culture of respect, civility and trust
  • Identifying strengths and development needs using the inclusive leadership assessment
  • Honing the art of inclusive meetings
  • Building an inclusive leader action plan
  • Capstone activity: Applying skills in a real-world scenario

Outline – Classroom

Introduction to Diversity and Inclusion

  • Establish a common language through definitions.
  • Understand the business imperative for diversity and inclusion in the workplace.
  • Reflect on the multidimensional, multicultural aspects of individual identity.

Bridging Communication Differences

  • Describe the importance of flexing with communication style preferences as an inclusive leader.
  • Explain your preferred communication style and those of others.
  • Recognize obstacles that ineffective listening can cause.
  • Identify the two types of micro-messages and recognize micro-inequities.

Emotional Intelligence and Diversity and Inclusion

  • Understand the relationship between Emotional Intelligence and Diversity.
  • Identify strengths and development needs using the Inclusive Leadership Assessment.
  • Develop a skill for facilitating teams’ ability to work effectively together.
  • Identify intercultural leaders’ challenges.

Leading a Successful Multicultural Team

  • Identify strengths and development needs using the Inclusive Leadership Assessment.
  • Develop skills for facilitating a team’s ability to work effectively together.
  • Identify your ideal network to accomplish your goals and advance your career.
  • Identify leadership challenges.

Conducting Difficult Conversations Successfully

  • Use a model to hold difficult conversations.
  • Identify characteristics of debate, discussion, and dialogue.
  • Practice dialogue in conversations.

Your Vision and Plan for an Inclusive Workplace

  • Review the seminar’s key tools and takeaways.
  • Create an inclusive vision for your workplace.
  • Build an Inclusive Leader Action Plan.

Capstone: Practice and Application

  • Put into practice some of your instructional learnings and personal insights from this seminar.
  • Use role-play to simulate real situations and interactions.
  • Receive feedback to incorporate into your inclusive leadership development plan.
  • Observe others’ role-plays and provide them with thoughtful feedback.

Putting Your Plan into Action

  • Distill what you’ve learned from the seminar instruction, activities, and capstone.
  • Finalize your Inclusive Leader Action Plan

Videos and materials

Diversity & Inclusion Certificate Program at American Management Association

From  $3,295
Add coaching to your course booking

Coaching can personalize and deepen learning for you and your organization.


Something went wrong. We're trying to fix this error.

Thank you for your application

We will contact the provider to ensure that seats are available and, if there is an admissions process, that you satisfy any requirements or prerequisites.

We may ask you for additional information.

To finalize your enrollment we will be in touch shortly.

Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Read more about Leadership

One evident benefit of joining a leadership course is gaining the knowledge essential for motivating people for high performance. After completing a leadership course, you will be capable of assessing your trustworthiness as perceived by your colleag...

Read more about Strategy

Strategy courses contain a large amount of practice. You will be able to analyze the company's performance and make a strategic development plan. All practices are based on real cases that each of you may encounter. The courses will also introduce yo...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.