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Nanyang Technological University Center for Continuing Education

Design Thinking Workshop

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Design Thinking is about developing people as problem finders as well as problem solvers. It is about making ideas concrete through a prototyping and refining process that harnesses empathy towards customers’ real needs, engagement from peer-to-peer and self-assessment.

The workshop comes with a Design Challenge for participants to work on. It is hands-on and fast-paced, integrating concepts with practical application of the 5 steps Design Thinking Methodology and the arrays of tools that can be applied in Design Thinking.



Develop a deep understanding of users’ needs.

  1. FRAME

Clearly define the design challenge you want to solve


Brainstorm potential solutions. Select and develop your solution


Design a prototype (or series of prototypes) to test all or part of your solution


Engage in a continuous short cycle innovation process to continually improve your design


Course Agenda:

  • Introduction and Experiential learning on
  • Design Thinking
  • The Design Thinking Framework
  • Empathy Mapping
  • Framing Point of View Statement
  • The Ideation Process
  • Prototyping and Testing
  • Reflection and Learning

Who should attend

Managers, Engineers from all sectors


Yoong Fook Loy has over 15 years of in-depth training and hands-on deployment in Socio-technical system of Organisation Design and Development. While in employment, Fook Loy held various positions in Operation, Human Resources Development and Six Sigma. He was the Corporate Leadership Program Ma...