Design Thinking & Innovation Week

Future London Academy

How long?

  • 5 days
  • in person

Future London Academy


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Who should attend

  • CEOs, CIOs and business owners
  • heads of design and innovation departments
  • product managers and team leaders
  • service and experience designers
  • UX researchers
  • innovators and trendsetters

About the course

An immersive programme for creative entrepreneurs, innovation directors and business owners – introducing you to London's most innovative businesses and uncovering the latest approaches to design thinking and innovation.


Every day will consist of keynote presentations, case studies, roundtable discussions and visits to the top companies who adopted the human-centered approach, where you will meet the teams behind their latest research and innovation. Some people call our format a 'design safari', some say it's a VIP behind-the-scenes experience or a research trip. During the week you will also explore the latest trends and discoveries in virtual reality, artificial intelligence, sustainability and future of technologies. You will learn about the latest innovation methodologies, and best tools for product and business management – and have the opportunity to ask any questions in an informal atmosphere.

All lectures and workshops will take place in the actual agencies giving participants a better context of the topic. This programme is designed to give you inspiration and tools for your work, to help you get an expert opinion on your current projects, and keep you up-to-date with the latest trends in the industry.

What you will learn

  • What methodologies and processes companies use to create new products and services
  • How to create a customer-obsessed culture
  • How to measure the impact of design
  • Corporate innovation best practices
  • Mistakes companies make when conducting research on the global scale
  • Best practices in startup ecosystems and corporate incubators
  • How we can consider the intended and unintended consequences of our products
  • Latest trends and new technologies

Programme Structure

Morning session

It is the first session of the day, it will take the form of a lecture, fire-side chat or a workshop in one of London's top companies.

Lunch break

Between the morning and afternoon sessions we will have a short break when you will have an opportunity to have lunch and enjoy the surroundings of the day programme locations.

Afternoon session

It is the second session of the day, where you will have a chance to visit another top London agency and listen to their team revealing tools and methodologies they use in everyday work.

Morning guest

The first activity of the day includes an informal talk to activate the brain and body to receive the creative stimuli of the day. You will interact with other participants, share your ideas, experiences and expectation for the day and meet local professionals to get to know more about the backstage of the innovation industry.

Debrief and the city

After a long day of absorbing new ways of working, innovating and creative thinking we will debrief the content of the day to better organise them in our minds. This activity will be short and engaging and it will take place straight after the afternoon session in locations that we can then visit as cultural and social activities such as museums, galleries, event spaces or bars.

Workshops and Office Visits

We will immerse you into London tech and creative industry, by connecting you with the most influential people in the industry and taking you to the offices of leading UK companies. Each speaker will share their own insights and will be able to answer any questions you might have. By having only 30 participants on this programme, we make sure that each of you will get the most out of this experience.

Visits to the Best London Spots

You’ll be able to visit secret London spots, view the city from the top of a skyscraper; visit the most exciting exhibitions of the year; and you’ll discover where London’s creative community spends their free time. In addition, you’ll get recommendations to guide your own explorations, with tips on the best places to eat, drink and relax in capital of Great Britain.

Final Party

At the end of this intensive week we are hosting a party for all participants, with lecturers, special guests and people from the industry. After presenting certificates to each participant, we’ll have some drinks and a party. It’s a great opportunity for everyone to get useful contacts, be introduced and just enjoy the company of inspiring and successful people.

Programme curators


Kevin Yuen

Designing for calm is something that motivates Spotless Service Design Director, Kevin Yuen. He shares how Spotless adopts techniques to provide clarity and space in their design work, and continue this principle into project communications to 'one-pagers'. Spotless empowers people to deliver inn...

Jamie Crummie

Too Good To Go are leading a food waste revolution - an app that enables consumer to purchase leftover food from local businesses at a fraction of the selling price. Co-founder and Director Jamie Crummie discusses the process and importance of fighting food waste at scale.

Robin Wong

BT Service Design Principal, Robin Wong demonstrates how to connect the dots between design and business and customer outcomes, and showcase a framework you can use to maximise the impact of design. BT is one of the world's leading communications services companies.

Joanna Brassett

Joanna Brassett, Founding Director of intO is an expert in combining design research with social science and strategic innovation. The intO studio research people’s attitudes and behaviour in their local language, developing strategies for businesses and organisations within the context of cultur...

Niharika Hariharan

Niharika Hariharan – Associate Partner at McKinsey & Company will identify how to build design-centric organisations discerning the ingredients to build a sustainable creative culture that facilities cross collaboration. Creating change that matters is at the core of McKinsey & Company.

Moe Krimat

As consumers continue to influence the purpose of a brand’s existence, Moe Krimat shares Seen Displays’ human-centric approach and proven framework to future-proof the retail experience, shedding light on the emerging attitudes in Generation Z and their impact on the future of retail.

Tom Castle

“Data is the new oil’, or so the saying goes. We hear a lot about the value of data in organisations, we also hear a lot about the ethics and implications for its misuse and challenges getting positive ROI. Futurice introduces tools and frameworks to help their clients get their heads around this...

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Design Thinking & Innovation Week at Future London Academy

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