About the course
This course aims to introduce participants to the design-thinking methodology, which places the human context at the centre of problem-solving. It will enable participants to assist with creatively solving problems in a familiar environment, and thereby capitalise on opportunities through the application of human-centred design-thinking principles and a range of creative tools and techniques. Participants will explore ways of understanding and framing problems, as well as the key considerations involved in testing and prototyping of systems, services and products.
Upon successful completion of this course, the participants will be able to do the following in the context of the targeted organisation(s):
Demonstrate an understanding of different ways of thinking for solving business challenges in an organisational environment. Assist with the implementation of standard design-thinking principles, in order to solve a defined business challenge or opportunity. Contribute to the completion of a design project charter and project plan. Incorporate feedback regarding the proposed design solution, in order to effect improvements. Assist with the presentation of a design solution for addressing a business challenge or opportunity
The following topics constitute the core content of this course:
- Thinking mindsets
- The design thinking process
- Positioning the challenge and opportunity
- Developing the proposition
- Pitching the solution.
Delivery and Irogramme Management
One week before the contact sessions, delegates will have access to the online course environment through which they will receive a general course orientation and study materials for some structured background reading.
This is followed by a three-day workshop underpinned by experiential learning principles. Active participation during the workshop contributes towards the formative assessments. An individual assignment is due within one week after the workshop.
Team dynamics are assessed through a group research-based project, which is due within three weeks after the workshop. Delegates then reconvene for one more day, for panel presentations and debriefing.
Between the contact sessions, delegates will be supported via an online tutor and peer interactions.
A concise report on current achievement and opportunities for further development is issued per delegate.
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.