Who should attend
This course is suitable for anyone who wants to get a coherent understanding of Design Thinking as an approach, a process and set of practical tools. People involved with developing products, services, processes, business models or strategies will benefit from this course.
You may be accountable for getting measurable results through a systematic process and thus want to be able to use the lessons learned immediately in your organization. Maybe you are working in managing or developing:
- products or services
- business development
- sales and customer relations
About the course
Impactful Innovation through Design
Design Thinking, Impactful Innovation through Design, is a cost-effective and flexible online course offering a concise overview of Design Thinking. It walks you through the human-centric process of Design Thinking and gives you the best tools for all phases. You will acquire a workbook to practice and apply on your own real business challenges.
Why Design Thinking?
- Design Thinking is an approach to innovation that is driven by deep understanding of the stakeholders.
- It involves early prototyping and iterative testing of potential solutions by employing a practical methodology and process.
- Design Thinking can be employed in developing products, services, processes, business models and strategies.
This way, important decisions can be made early on in the development process to save resources towards the end of the process where changes are far more expensive to make.
Learn why this human-centric approach to innovation is so effective
Working at your own pace, gain an understanding of the design thinking process and methodology
Acquire a workbook of tools and templates to apply on your own business challenges
Design Thinking can be employed in innovating products, services, processes, business models and strategies. By employing this human-centric approach to innovation and development, important decisions can be made early on in the development process. This will save you a significant amount of resources towards the end of the process where making changes is complicated and expensive. By validating or co-creating your designs with your stakeholders your pursuits will be far more likely to succeed.
You will learn to combine analytical and creative thinking in a systematic way for the best end results in your business
You will gain a coherent understanding of this human-centric approach to innovation, its process and tools
You will receive the latest academic viewpoints as well as great many practical real-world examples and tacit knowledge on how best to apply it
You will acquire a workbook of tools and templates to help you to apply the lessons learned on your own real business challenges
Contents and Schedule
The themes cover the topics from creating value with Design Thinking through to the process and different tools and templates for applying the methodology in practice. The course also addresses the question of how to scale up Design Thinking and implement it in your organization.
This online course comprises six modules with three videos each. It also includes a workbook that you can either print out in A3 format or use in electronic format. The duration of each video is about 5 minutes, altogether there is about 120 minutes for you to watch. We recommend that you stop after each video to reflect and consider how the lessons learned can be related to your own context. To enhance learning, employ the workbook on a challenge in your own organization. Here you can work together with a colleague or your team in order to get the best results.
- Six Online modules Six times three videos of appr. 5 min each
- Reflection Relate lessons learned to your context
- Workbook Employ templates on a business challenge in your organization
Introduction to Design Thinking
- Design thinking and doing in creating new value
- Depicting the design thinking process
- Mapping our stakeholders
- Taking a holistic look at stakeholder needs
- Creating user insights
- Toolkit for emphathizing: Empathy maps and journey mapping
Framing the problem
- Defining the challenge
- Questioning assumptions
- Toolkit for framing: changing perspectives
- Goals and rules of ideation
- Organizing an ideation session
- Toolkit for ideation: 635, SCAMPER, PMI and other acronyms
Prototyping and testing
- Rough prototypes as a shared language
- Learning through experimentation
- Toolkit for prototyping: types of prototypes
Taking forth concepts and wrap-up
- Proceeding with projects
- Scaling design thinking
- Toolkit for building support
My work focuses on turning ideas into improvements and innovations. In developing the Design Factory, I have worked with a wide range of stakeholders for building support for interdisciplinary academic efforts, teaching development skills, and designing user-centered solutions to complex problems...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.