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Owen Graduate School of Management

Dealing With Ambiguity: Managing With Strategic Intent

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Through this highly interactive three-day course you'll gain a deeper understanding of some of the skills that are important for effective managers (and organizations): how to act with strategic intent, exercise influence, build and maintain networks, seek and share information, anticipate emerging opportunities and challenges, and continuously innovate to improve structures and processes.

Working in teams to evaluate real management scenarios from case studies, you'll also learn how better to apply these key skills to your own career and organization.


You'll learn ideas and techniques you can apply right away, including:

  • Managing people (including yourself)
  • Managing information
  • Managing upwards
  • Managing within your unit
  • Managing outside the organization

Who should attend

  • Project managers
  • Rising supervisors and new managers
  • Managers, directors and executives leading organizational change
  • Directors moving up to lead divisions or large-scale organizations
  • Small business owners and entrepreneurs


Research Interests/Areas of Expertise Organizational errors, reliability, and operational failures; healthcare delivery organizations Subject Areas Health Care, Organization Studies Biography Professor Rangaraj “Ranga” Ramanujam is a leading researcher and consultant on the organizational ca...


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