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Have you ever known a very intelligent person who made a very bad decision?
Critical problem solving is both a discipline and a skill; one that even very smart people can benefit from learning. Careful thought around decisions can help your teams and organizations thrive. And in today’s age of automation, it’s never been a more essential mindset to develop at every level of a company.
In this certificate program, you will practice a disciplined, systematic approach to problem solving. You will learn how to deeply analyze a problem, assess possible solutions and associated risks, and hone your strategic decision-making skills by following a methodology based on tested actions and sound approaches. Whether you’re interested in preparing for a management role or already lead an execution function, you’ll come away better equipped to confidently tackle any decision large or small, make a compelling business case, and apply influence in your organization in a way that creates the optimal conditions for success.
- Problem-Solving Using Evidence and Critical Thinking
- Making a Convincing Case for Your Solution
- Strategic Decision Making
- Navigating Power Relationships
- Interpreting the Behavior of Others
- Applying Strategic Influence
KEY COURSE TAKEAWAYS
- Respond decisively and consistently when faced with situations that require a decision
- Assess the context of the problem
- Summarize your analysis of the problem
- Analyze potential solutions from multiple perspectives
- Build a compelling business case for your solution
- Improve your ability to exercise influence in your organization and activate your network to achieve goals
- Establish responsibilities and accountabilities to ensure effective follow-through on decisions made
WHAT YOU'LL EARN
- Critical Thinking Certificate from Cornell SC Johnson College of Business
- 48 Professional Development Hours (PDHs)
- 18 Professional Development Units (PDUs) toward PMI recertification
Who should attend
- C-level executives, VPs, managers
- Industry leaders with 2-10+ years experience
- Mid-level professionals looking to move into leadership roles
- Engineers and designers leading projects
- Consultants or analysts
- Anyone whose work involves devising, proposing, and defending evidence-based solutions