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USD 3600


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About the course

Have you ever known a very intelligent person who made a very bad decision?

Critical problem solving is both a discipline and a skill; one that even very smart people can benefit from learning. Careful thought around decisions can help your teams and organizations thrive. And in today’s age of automation, it’s never been a more essential mindset to develop at every level of a company.

In this certificate program, you will practice a disciplined, systematic approach to problem solving. You will learn how to deeply analyze a problem, assess possible solutions and associated risks, and hone your strategic decision-making skills by following a methodology based on tested actions and sound approaches. Whether you’re interested in preparing for a management role or already lead an execution function, you’ll come away better equipped to confidently tackle any decision large or small, make a compelling business case, and apply influence in your organization in a way that creates the optimal conditions for success.


  • Problem-Solving Using Evidence and Critical Thinking
  • Making a Convincing Case for Your Solution
  • Strategic Decision Making
  • Navigating Power Relationships
  • Interpreting the Behavior of Others
  • Applying Strategic Influence


  • Respond decisively and consistently when faced with situations that require a decision
  • Assess the context of the problem
  • Summarize your analysis of the problem
  • Analyze potential solutions from multiple perspectives
  • Build a compelling business case for your solution
  • Improve your ability to exercise influence in your organization and activate your network to achieve goals
  • Establish responsibilities and accountabilities to ensure effective follow-through on decisions made


  • Critical Thinking Certificate from Cornell SC Johnson College of Business
  • 48 Professional Development Hours (PDHs)
  • 18 Professional Development Units (PDUs) toward PMI recertification

Who should attend

  • C-level executives, VPs, managers
  • Industry leaders with 2-10+ years experience
  • Mid-level professionals looking to move into leadership roles
  • Engineers and designers leading projects
  • Consultants or analysts
  • Anyone whose work involves devising, proposing, and defending evidence-based solutions

Trust the experts

Allan Filipowicz

Allan Filipowicz is Clinical Professor of Management and Organizations at the Samuel Curtis Johnson Graduate School of Management at Cornell University. Professor Filipowicz's research focuses on how emotions drive or impede leadership effectiveness, at both the intrapersonal and interpersonal l...


Robert Bloomfield

Robert Bloomfield is a Professor of Accounting and Academic Director of eLearning at the Johnson Graduate School of Management. Professor Bloomfield has used laboratory experiments to study financial markets and investor behavior, and has also published in all major business disciplines, includin...


Glen Dowell

Biography Professor Glen Dowell is an associate professor of management and organizations at the Johnson Graduate School of Management. He researches in the area of corporate sustainability, with a focus on firm environmental performance. Recent projects have investigated the effect of local dem...


Risa Mish

Biography Risa Mish is professor of practice of management at the Johnson Graduate School of Management. She designed and teaches the MBA Core course in Critical and Strategic Thinking, in addition to teaching courses in leadership and serving as faculty co-director of the Johnson Leadership Fel...


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