Conflict Management and Resolution

David Eccles School of Business

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  • 1 day
  • online

David Eccles School of Business

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About the course

Research has revealed the more and less effective communication practices for effective teamwork. Learn about them and reach personal and organizational goals while becoming the leader you want to be.

Working in teams can promote efficiency, creativity, diversity, critical thinking, synergy, and rewarding workplace relationships, but it can also leave team members feeling frustrated, alienated, voiceless, and confused. Gender-based communication styles add a layer of complexity that can work for and against team productivity and satisfaction. While no one formula can guarantee team success, this program will examine research that reveals better and worse practices for effective communication among teams and across gender styles. You will also examine your relationship with feedback, as both giver and receiver, to help you reach personal and organizational goals and become the leader you want to be.

In this program, you will:

  • Identify potential challenges women face in teams and strategies to address them.
  • Develop methods to help teams tap into the full measure of their resources.
  • Realize the effects of conflict and collaboration on team success and individual satisfaction.
  • Discover how to promote an organizational climate of open and ongoing feedback.
  • Practice multiple techniques of giving feedback, with attention to context, role relationship, and personality style.

Experts

Jennifer Cummings

Jennifer Cummings is a Assistant Professor (Lecturer) in the Management Department at the David Eccles School of Business, and Visiting Assistant Professor in the Department of Communication at the University of Utah.Education Ph. D. 2011, Department of Communication, University of Utah. Project...

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Conflict Management and Resolution at David Eccles School of Business

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

During the courses, you will explore various communication strategies developed by experts in psychology, experienced enterprises, and professors of leading universities. Throughout the Business Communication courses, you also will be faced with an o...

Read more about Women Leadership

Participants of Women Leadership courses will get acquainted with intriguing theoretical material, popular ideas, as well as get a lot of practice, implementation of the acquired skills. Thanks to the training format, you can always discuss topics th...

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