Compare courses
University of California, Davis

Complex Problem Identification and Communication Skills (Strategy Boot Camp)

This course has no confirmed dates in the future. Subscribe to be notified when it is offered.

Relevant courses

Course format
Starting after
Ending before


Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with University of California, Davis.

Full disclaimer.


How are strategy consultants from firms like McKinsey or Bain able to deeply understand a company’s complex business issues so quickly – and then communicate their findings persuasively to senior management?


In this program, you will learn some of the key tools that business strategy consultants use to frame and analyze problems and communicate recommendations. Any executive can apply these hugely useful methodologies to increase team effectiveness and efficiency in areas such as product design and management, project management, functional transformations, customer insight, strategic planning or M&A.

Using mini-cases and exercises, you will learn and practice three key ‘wrenches’ in the strategy consulting toolkit.

In the first two hours, we will cover how to accurately and succinctly frame the real, fundamental question to be solved:

  • problem statements or ‘SCQs’
  • solving the right problem
  • reframing questions to generate more value

The second two hours will be focused on how to logically decompose the problem statement into the key issues to be researched and analyzed:

  • issue trees and hypothesis trees
  • MECE logic
  • common issue tree frameworks
  • using issue trees to organize team projects and set up later presentations

We will spend the final two hours learning how to use the Minto Pyramid Principle to persuasively communicate findings and recommendations:

  • the Answer, Key Line Statements and Evidence document structure
  • using inductive versus deductive logic
  • applying Minto principles to every page

Learning Objectives & Program Benefits

Company initiatives can be quite complex in this time of massive change, raising issues that cross functions, processes, countries or industries. This program will give managers a way to simplify and organize their approach to complex problems, leading to more thorough and successful recommendations, speedier and more efficient teams, and more impactful presentations.

Who should attend

  • Individuals who are responsible for leading major projects and teams
  • Individuals who work on cross-functional issues, new products or ventures


 Joanne Bethlahmy was named the 2017 Robert A. Fox Executive-in-Residence. A UC Davis alumna with 30 years of management consulting and marketing management experience, Bethlahmy has worked with large and small companies in consumer products goods, retail and technology on growth strategies, digi...


Detailed Description
Detailed Description
Show more