Communication & Team Management

UMass Lowell

What are the topics?

UMass Lowell

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Read more about Negotiations

Negotiating is a skill that everyone needs because throughout our lives we face situations that require us to communicate correctly, whether it's buyi...

Who should attend

Project Managers, Managers, and anyone who wants to understand and improve their communication skills and understand the dynamics of motivating and building trust with your teams/co-workers.

About the course

In this highly interactive seminar, the student will get a more in-depth understanding about the importance of effective communication and how it creates, nurtures, and builds the project team. Participants will learn how to identify stakeholders to better determine project requirements; improve the team's communication and listening skills; realize the importance of a communication plan; create successful project teams through effective communication; and apply motivational systems to improve team productivity and cooperation creating successful projects.

Learning Objectives and Outcomes

  • Initial class exercise has students identify what they bring to the team they will be working with, where they would like help, and what they hope to learn to make them a better communicator. This Skills Matrix remains posted for the duration of the class as a reference for future exercises.
  • Utilizing hands on activities, the objective of this class is to provide students with enhanced communication skills (questioning, listening, and providing and giving feedback), and understanding the roles of leader/manager, the importance of trust, and working in the virtual environment (how to build trust over distance), and facilitate effective meetings.
  • At end of training session, (Using the skills matrix they created at the beginning of the class) students evaluate what they learned, what they will try back in the workplace, and whether or not their objectives were met. In addition class feedback forms are utilized to evaluate the instructor, class content, and facilities.

Content

Day 1: Team Building Skills

  • Trust and Teams
  • Leaders and Managers
  • Organizational Theory
  • Virtual Teams
  • Stages of Team Growth
  • Rules of the Game
  • Performance Assessment
  • Conflict Management

Day 2: Communication Skills

  • Communication Plan
  • Stakeholder Analysis
  • Body Language
  • Information Distribution
  • Influencing/Negotiating
  • Effective Meetings
  • Facilitation

Communication & Team Management at UMass Lowell

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Negotiations

During Negotiations courses, you will learn the following components of negotiations: planning negotiations and useful tools, starting your conversation, working out objections and competent argumentation, imposing your own price and conversation dev...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.