Communication and Negotiating in Construction

Alberta School of Business

How long?

  • 2 weeks
  • online

Alberta School of Business

Disclaimer

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Who should attend

Students from all educational backgrounds welcome.

About the course

This course will focus on the human elements of the construction industry is the focus. Topics will include: negotiation and communication strategies, methods, and styles; team building, collaboration, and the situational leadership model; conflict resolution, and strategies for dealing with issues such as intransigence, insubordination and absenteeism. Prior knowledge of project management and administrative controls is recommended, but not required.

Course at a glance

  • Course delivered in a three-day condensed format.
  • Recognized by CIQS, Gold Seal, and Blue Seal both as required education for accreditation and continuing professional development (post-accreditation maintenance).
  • Aimed at a wide range of construction workers, including tradesmen and journeymen, managers and supervisors, administrators, contractors, consultants, architects, and construction business owners.
  • Varied class dynamics, with learning facilitated through extensive group work, case-study analysis, and role-playing.
  • Learning materials available through eClass, the University of Alberta’s eLearning management tool.

What you will learn

By the end of this course, you should be able to:

  • Understand the concepts and philosophies of effective communication as it relates to the negotiation process, integrating perspectives and goals from all parties.
  • Identify the benefits of formalizing negotiation through the appropriate process, mapping procedures, and related documents.
  • Demonstrate how to clarify negotiation subjects in order to manage and control the process for optimal results.
  • Define the negotiation objectives and related issues through research prior to initiating the process.
  • Develop strategies and tactics to be used during the negotiation process, including utilizing applicable materials, resources, and supports.
  • Demonstrate how to optimize negotiations through effective planning, communication, positioning, document and process review, research, and application of strategies and tactics.
  • Demonstrate skills in face-to-face negotiations.
  • Evaluate the success of the negotiations.

Take note:

  • In-class course assessment; participation will be a primary component of assessment.
  • Prior knowledge of project management and administrative controls is recommended for student success.

Communication and Negotiating in Construction at Alberta School of Business

From  CAD 595$483

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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