Who should attend
Students from all educational backgrounds welcome.
About the course
This course will focus on the human elements of the construction industry is the focus. Topics will include: negotiation and communication strategies, methods, and styles; team building, collaboration, and the situational leadership model; conflict resolution, and strategies for dealing with issues such as intransigence, insubordination and absenteeism. Prior knowledge of project management and administrative controls is recommended, but not required.
Course at a glance
- Course delivered in a three-day condensed format.
- Recognized by CIQS, Gold Seal, and Blue Seal both as required education for accreditation and continuing professional development (post-accreditation maintenance).
- Aimed at a wide range of construction workers, including tradesmen and journeymen, managers and supervisors, administrators, contractors, consultants, architects, and construction business owners.
- Varied class dynamics, with learning facilitated through extensive group work, case-study analysis, and role-playing.
- Learning materials available through eClass, the University of Alberta’s eLearning management tool.
What you will learn
By the end of this course, you should be able to:
- Understand the concepts and philosophies of effective communication as it relates to the negotiation process, integrating perspectives and goals from all parties.
- Identify the benefits of formalizing negotiation through the appropriate process, mapping procedures, and related documents.
- Demonstrate how to clarify negotiation subjects in order to manage and control the process for optimal results.
- Define the negotiation objectives and related issues through research prior to initiating the process.
- Develop strategies and tactics to be used during the negotiation process, including utilizing applicable materials, resources, and supports.
- Demonstrate how to optimize negotiations through effective planning, communication, positioning, document and process review, research, and application of strategies and tactics.
- Demonstrate skills in face-to-face negotiations.
- Evaluate the success of the negotiations.
- In-class course assessment; participation will be a primary component of assessment.
- Prior knowledge of project management and administrative controls is recommended for student success.
Read more about Negotiations
Read more about Project management
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.