Changing Employee Behavior

• Understand what really motivates your employees
• Discover how behavioral change improves individual performance and can transform companies
• Embed a culture of self-development, motivation and positivity at every level of your organization
• Learn practical techniques you can use daily

Take away practical tools to boost individual and organizational performance

As a manager in a start-up or established business, you play a pivotal role in developing staff and improving their performance. Your goal is to embed and sustain a culture of excellence in your organization through a better understanding of employee motivation.

You will be exposed to the most recent research in behavioral economics, cognitive and behavioral psychology, and systemic psychotherapy. The program’s accessible, practically focused format includes study of Changing Employee Behavior: A Practical Guide for Managers, authored by course faculty.

Changing Employee Behavior - your learning journey

Unit 1: The importance of context

• Understand how context supports organizational and individual transformation.
• Identify behaviors you wish to change, and focus on your leadership role in supporting the process.
• Evaluate change research from psychology and other fields.
• Share your experience with a personal coach and the group.

Unit 2: Intrinsic motivation

• Explore key influences on intrinsic motivation: autonomy, mastery, and connection.
• Learn to enhance intrinsic motivation in yourself and others by using practical tools in each of the three areas.
• Work with your personalized coach and in peer discussion to analyze your own intrinsic motivation.

Unit 3: Extrinsic motivation

• Discover how extrinsic motivation encourages behavior change in tandem with intrinsic motivation.
• Evaluate the strengths and pitfalls of several motivational tools.
• Identify whether you and your employees are “prevention” or “promotion” focused, and how this affects your choice of a motivator.

Unit 4: Ability & individual differences

• Examine the second dimension of the “MAPS model”: ability.
• Learn to gauge the importance of individual differences.
• Drill down further into competencies involved in your desired behavior changes.
• Think about and model potential obstacles to change. Identify key sources of individual difference.

Unit 5: Psychological capital - confidence & optimism

• Develop strategies to support psychological capital and help sustain behavior change.
• Dig deeper into self-confidence and optimism.
• Discover how to enhance others’ confidence with guided mastery, modeling, and mental visualization.
• Understand how cognitive distortions impact people’s optimism.

Unit 6: Psychological capital - will power & resilience

• Learn how willpower and resilience foster behavior change.
• Find out more about their limits and strengths, and tools to strengthen an individual’s willpower.
• Reflect on how willpower has helped or hindered you in different situations.
• Build your willpower and resilience for future challenges.

Unit 7: Building a supportive environment

• Consider how to foster a supportive environment for performance and development.
• Dissect habit structure and learn to use it to support the desired change.
• Analyze four steps to forming good habits and three options to break bad ones.
• Work through the steps to build better habits.

Unit 8: Becoming an architect of change

• Become an architect of change for your organization.
• Explore how the science of choice architecture (or “nudging”) can support behavior change in yourself and others.
• Reconnect with your coach and co-create an action plan for implementing sustainable change in your workplace.