Comprehensive course analysis
Who should attend
Professionals with some writing background who want to develop their technical writing abilities.
About the course
Technical communication today goes beyond writing traditional software documentation to include diverse web content, white papers and scientific publications, plus elements related to design and production. Technical writers are expected to bring both broad and deep knowledge, and skilled workers are in high demand.
In this three-course certificate program, we’ll cover all the fundamental concepts and practical applications of technical writing. You’ll learn about the styles, formats and requirements for different kinds of technical communication and how to adapt for each. Become a well-trained, confident technical writer who can hit the ground running in a variety of organizational roles.
What you’ll learn
- Principles of visual and user-centered design, software user assistance, editing conventions, usability testing, layout concepts and publication formats
- The role of style and structure in technical communication
- Design techniques for different document types
- How to use industry-standard software tools and systems
Get hands-on experience
- Complete in-class projects and peer workshops
- Produce a document development plan and final document for your portfolio
Carl Chatfield is an experienced content strategist and top-notch technical communicator with a focus on commercial software and services. Some of his past technical and instructional writing work includes Microsoft Project Step by Step, 2000 through 2013 editions. Project Step by Step is a self-...
Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software ...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.