Who should attend
Business analysts who want to advance in their field, other professionals with business-side exposure who want to transition into business analysis and data analysts who want to complement their skills.
About the course
Business analysis is both a role and a skill. Business analysts build solutions; they connect the goals of the company with the issues they are tackling, creating systems connecting the business side of the company with technology, people and processes. The role requires solid analytical and interpersonal skills, business savvy and technical expertise. Those who possess this potent combination of talents are highly competitive in today’s job market.
In this three-course certificate program, you’ll learn how to analyze an organizational problem and develop business requirements to tackle the challenge. You’ll discover how to craft both IT and non-IT solutions that address business objectives and reduce risk, and you’ll complement your systems knowledge with faciliation techniques that can resolve conflicts and build consensus.
WHAT YOU’LL LEARN
- How to create and use work products like analysis documentation, solution approach and business case
- Knowledge areas and competencies as defined by the latest Business Analysis Body of Knowledge (BABOK) of the International Institute of Business Analysis (IIBA)
- How to use Unified Modeling Language (UML) and Business Process Modeling Notation (BPMN)
- Approaches for synthesizing and presenting research and analysis to facilitate decision-making
- Waterfall and Agile methodologies and other emerging approaches to IT development
GET HANDS-ON EXPERIENCE
You’ll take part in group and individual projects that simulate typical business analysis problems.
PREPARE FOR CERTIFICATION
This certificate program is an IIBA Endorsed Education Provider; by completing the program you will earn credit toward CBAP and CCBA certifications.
Andy Miles is a senior business analyst at Expeditors International of Washington. He has more than 40 years of experience successfully applying business and systems analysis on a wide variety of projects. He started his career after completing an extensive training program at Rolls Royce aerospa...
Ron Claude is the principal/managing partner of R.D. Claude & Associates, a Seattle-based management consulting firm specializing in business process redesign and supply chain management. He has over 25 years of process analysis and redesign experience and his former clients include companies...
Shelly Lawrence has more than 15 years of experience using, developing and teaching process management theory and methods to solve critical business problems. Over her career, she has consulted with organizations across Boeing. In addition, she developed the process management methodology and too...
Gary Mesick is the manager of the digital services and analytics engineering lifecycle data organization at Boeing. His team is responsible for working with airline customers and others to acquire aircraft and operational data and then to process, validate, correct, prepare and manage the data fo...
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.