About the course
This intensive course is designed to train and qualify students to develop or participate in conflict mediation processes. Participants will review the growth and application of settlement options in the United States. The course focuses on both traditional and non-traditional dispute resolution options. Participants will learn negotiation skills and how to select the most cost-effective and least intrusive ADR method to achieve the most positive result for both parties. This course takes the mystery out of settlement processes and focuses on reaching reasonable solutions. Successful graduates of this non-credit course will be awarded a Certificate of Completion.
Topics include: Why Conflicts Escalate, Why Alternative Dispute Resolution Works, The Mediation Process and Role of the Mediator, The Arbitration Process and Role of the Arbitrator, Coming to an Agreement, Problems Encountered in Alternative Dispute Resolution, Developing ADR Programs for Government, Business and Personal Disputes, Employment Disputes and Employer/Employee Relationships, and Divorce Settlement.
- Lesson 1: ADR – History, Growth and Origins
- Lesson 2: The Art of Negotiation
- Lesson 3: The Mediation Process
- Lesson 4: Arbitration
- Lesson 5: Other forms of ADR
- Lesson 6: Labor Relations and Collective Bargaining
Participants will be expected to complete reading and homework assignments and will be assigned writing assignments that deal with ADR topics.
About This Course
Participants will learn negotiation skills and how to select the most cost-effective and least intrusive ADR method to achieve the most positive result for both parties. Students will understand the processes and methods of ADR techniques; learn the proper application and limits of ADR techniques; appreciate the ethical considerations involved in ADR; and develop a basic ability to apply ADR methods.
Instructor: Jaimee L. Ward
Participants will demonstrate the following skills through successful completion of all required coursework and assignments:
- Comprehension of the functions of Alternative Dispute Resolution and its purpose
- Compare and contrast the differences between Alternative Dispute Resolution and Litigation
- Examine the different approaches in Negotiations
- Explain the functions of a mediator
- Demonstrate problem-solving techniques for mediation
- Discuss the process of the Summary Jury Trial
- List the advantages and disadvantages of the Summary Jury Trial
- Explain the process of the Mini-Trial
- List the advantages and disadvantages of Mediation-Arbitration
- Discuss the process of Private Judging
- List the advantages and disadvantages of Private Judging
- Explain Early Neutral Evaluation and Private Neutral Fact-Finding
- List the advantages and disadvantages of Private Neutral Fact-Finding
- Discuss the “Principle of Exclusivity” and the role of the union as a bargaining representative
Reading Assignments for Lesson Topics:
Lesson One: ADR: History, Origins, and Growth
- Read Chapter 1 in Alternative Dispute Resolution in a Nutshell (Nutshell)
Lesson Two: The Art Of Negotiation
- Read Chapter 2 in Nutshell
Lesson Three: The Mediation Process
- Read Chapter 3 in Nutshell
Lesson Four: Arbitration
- Read Chapter 4 in Nutshell
Lesson Five: Other Forms Of ADR
- Read Chapter 5 & 6 in Nutshell
Lesson Six: Labor Relations and Collective Bargaining
- Skim through Appendices A – O in Nutshell
For each lesson you will submit a 50-point short answer/essay assignment covering the topics in that lesson’s reading.
You will complete two exams. Each is worth 100 points. The Midterm exam is to be submitted with your Lesson Three Assignments; the Final exam is to be submitted with your Lesson Six Assignments.
Read more about Negotiations
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.