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ICTD International Centre for Training and Development

Advanced Stores Management

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This course offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. This course focuses more on actual case studies and how to better improve performance.

Course Objectives

The course will examines the fundamental areas of practical management and relates them to a stores environment as well as considering particular elements essential to the management of inventory.

Course Outline

Day 1

Warehouse and Distribution

  • Warehouse Function
  • How many Warehouses?
  • The Distribution Function
  • Warehouse Processes: Receipts, Picking and Dispatch

Day 2

Stock Control and Warehouse Processes

  • Setting order levels
  • Stocks Rotation and Adjustments
  • Meeting customer orders
  • Housekeeping
  • Stock Taking

Day 3

Health and Safety in Stores Methods and Equipment

  • Warehouse structures
  • Loading bays
  • Selecting fork lift trucks
  • Selecting racking
  • Implications for warehouse layouts
  • Operational timings and planning

Health, Safety & Security

  • Duty of care
  • Inspections and risk assessments-task analysis
  • Equipment maintenance and care
  • Recognizing health and safety risks
  • Raising people’s awareness

Day 4

Managing and Controlling Operations

  • Controlling operations
  • Planning operations
  • Performance measurement
  • Financial planning

Day 5

Effective Warehouse Supervision

  • Warehouse supervision cycle
  • Objectives, accountabilities and responsibilities
  • Warehouse Space utilization
  • Calculating Space Requirements
  • Warehouse Layout
  • Warehouse Operations
  • Equipment
  • Changing Existing Warehouse Layouts

Course Methodology

A variety of methodologies will be used during the course that includes:

  • (30%) Based on Case Studies
  • (30%) Techniques
  • (30%) Role Play
  • (10%) Concepts
  • Pre-test and Post-test
  • Variety of Learning Methods
  • Lectures
  • Case Studies and Self Questionaires
  • Group Work
  • Discussion
  • Presentation

Who should attend

This course is recommended for storekeepers, warehouse managers and warehouse supervisors who wish to enhance their current skills in managing stores and warehouse.


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