A Behavioural Science Approach to Communication

Crawford School of Public Policy

How long?

  • 5 days
  • online

Crawford School of Public Policy

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Who should attend

Leaders and managers encountering supervisory challenges or experiencing difficulties communicating with and motivating others. Leaders (SES Band 1&2) and managers (EL1&2) or equivalent.

Participants should hold a mid or senior-level policy, practice, research or reform role, in either government, civil society or the private sector. Ideally, they should have completed at least an Undergraduate or Masters level tertiary qualification, have at least five years’ work experience at mid to senior levels, and have a good understanding of the discipline they are representing.

About the course

Oserving, describing and tracking valued behaviour as instruments within a community.

This workshop has been specially developed to enhance leaders and managers capacity to converse with greater influence. Based on the latest research advances on the transformative nature of language and cognition, this workshop provides a practical introduction to key principles undergirding effective communication practices that reliably motivate others to act more consistently with what is intrinsically and socially important.

This unique workshop harnesses the potent tools of contextual behavioural science and an understanding of how words and speech function to influence covert and overt behaviour. The focus is on shaping the ways you listen, speak and track what you do that is directed toward valued living. You will learn to communicate in ways that build a community of engagement, commitment and learning with others. This will significantly enhance your ability to direct your own behaviour and more effectively influence the behaviour of others around you.

The session will be led by behavioural psychologist Dr Robert Styles, an ANU PhD whose training strategies draw from the latest, empirically-validated and evidence-based research advances in contextual behavioural science.

Topics to be covered:

  • Actively listen to and gain the perspective of others
  • Ask powerful questions to increase synoptic awareness and catalyse new insights and perspectives
  • Actively structure a conversation to enhance learning and stimulate positive responses from others
  • Speak authentically and persuasively about your own experience
  • Communicate effectively to ‘manage’ the expectations of others
  • Communicate to empower, motivate and influence the behaviour of others

Learning outcomes:

  • Communicate to effectively coordinate efforts that realise tangible goals
  • Structure dialogue to inspire motivation, cooperation and productivity
  • Improve personal productivity and wellbeing
  • Become better prepared for tough conversations through an empathetic understanding of the motivations and interests of others
  • Learn how to inspire and influence as a leader

Anticipated behavioural and business impact includes:

Participants will learn to:

  • Actively listen to and gain the perspective of others
  • Ask powerful questions to increase synoptic awareness and catalyse new insights and perspectives
  • Actively structure a conversation to enhance learning and stimulate positive responses from others
  • Speak authentically and persuasively about your own experience
  • Communicate effectively to ‘manage’ the expectations of others
  • Communicate to empower, motivate and influence the behaviour of others

Experts

Robert Styles

Dr Styles is an academic at the Crawford School of Public Policy, Australian National University. As a Contextual Behavioural Scientist, his applied work has been a study of how language and cognition functions to influence psychological and social wellbeing, particularly the enhancement of team ...

A Behavioural Science Approach to Communication at Crawford School of Public Policy

From  1495 AUD$1,113

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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