May 26, 2025

This course provides a comprehensive understanding of the various types of reciprocating, rotary, and centrifugal pumps. This includes piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned...

Document control is an essential preventive measure ensuring that only approved, current documentation is used throughout the organization. Inadvertent use of out-of-date documents can have significant negative consequences on quality, costs and customer satisfaction. Those responsible for...

This course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of...

A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people. The premise of this program...

Designing a training program is a road map that shows a starting point and a finishing point, along with all the places we need to pass or explore along the way. Without a road map, we would be able to start a journey, but we would not know where we are going or when we have reached our...