May 26, 2025

Document control is an essential preventive measure ensuring that only approved, current documentation is used throughout the organization. Inadvertent use of out-of-date documents can have significant negative consequences on quality, costs and customer satisfaction. Those responsible for...

This course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle. It also provides a set of specialized organizational capabilities for providing value to customers in the form of...

For those who want to understand and implement the essential tools for managing warehousing in a health and safety environment operation. Participants are shown how to evaluate procedures and make the needed changes to methods to improve health and safety, handling of material and customer...

This Sales Management course teaches participants the fundamentals of sales team management. Participants will learn how to be successful sales managers, select sales professionals, build unity and trust in a sales team, interview successfully, train sales professionals, set performance...

This course provides a comprehensive understanding of the various types of reciprocating, rotary, and centrifugal pumps. This includes piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned...

This course offers a general introduction to the roles expected by anyone in a storekeeping position. The different stores operations are explained in detail to better appreciate the position of a storekeeper in the company operations. This course focuses more on actual case studies and how to...

This intensive course is for those who want to understand and implement the essential tools of Purchasing, Procurement and Buying. It also combines interactive presentations, case studies, participant activities and exercise to maximize the impact of the learning experience. Participants will...

Protection of low, medium and high voltage power systems requires an understanding of system faults and their detection, as well as their safe disconnection from the power system. This course presents a comprehensive and systematic description of the concepts and principles of operation and...

You learn to plan, implement and optimize CSI processes. This course will illustrates the ITIL lifecycle stages, reinforcing key concepts. The ITIL Foundation Certificate is required to take the CSI exam. Course Objectives You Will Learn How To: Prepare for and pass the ITIL Continual...

Electric power systems are designed to serve loads in a safe and reliable manner. One of the major considerations in the design of any power network is adequate control of short-circuits or “faults” as they are generally referred to. If faults are not controlled they can cause unnecessary loss of...

Different faults may lead to trouble shootings of electrical power system. These faults cause damage of electrical power system because of overheating or over voltages or both. This course contains the components of electrical power system, Types of faults and relays used in isolating the faults,...

This course is an introduction to the supply chain concept and will explore the management of supply chains to improve an organization’s overall supply efficiency. Other concept included are the definitions of supply chains, identification procedures, an overview of methods, processes, and...

Freight transport is a critical and costly function that is frequently overlooked. Yet the benefits from efficient control and administration of operations and transport vehicles can be substantial. After exploring the different transport modes of road, sea and air, this seminar looks at the...

This course will provide delegates with an overview of the freight forwarding process within the international trade environment. It will suggest best practice methodologies to follow when establishing forwarding operations together with a unique tool kit for ongoing measurement of operational...

The development and implementation of carefully crafted strategies for the acquisition of all goods, equipment, and services has become a critical issue in all organizations wishing to reduce operating cost while improving quality and productivity. This program explores key concepts forming the...

Your supply chain is only as strong as its weakest link. The most vulnerable points in complex global supply chains are the links with suppliers and vendors. Identifying and strengthening those links is critical to protecting your credibility and reputation – particularly in the oil and gas...

Competitive pressure, especially the pressure on sales growth and profit margins, are encouraging companies of all types to pursue globalization through industry consolidation. The availability of information technology and data capabilities have made serving and sourcing from global markets...

Individuals involved in any aspect of sourcing, tendering, selecting, forming and executing contracts with suppliers of goods and services to the oil and gas industry. This includes supply chain roles such as contracting and procurement specialists, sourcing specialists, category managers, and...

International trade has been conducted by many companies for many years-in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training programme looks at the essentials...

This course is intended for civil engineers who are interested in the area of inspection, assessment and repair of concrete structures. This course enables delegates already familiar with what concrete is, to develop skills in effective specification, production and end users of concrete. The...

It was important that buildings continue to be properly maintained to ensure that they can function as efficiently and effectively as possible in supporting the delivery of a wide range of services. At the same time, the deterioration of buildings due to the lack of maintenance could lead to...

All organizations need to plan. Most will have strategic or corporate plans which provide a direction for the organization and its staff. Identification of requirements is clearly of strategic importance, especially where key purchases are critical to the liquidity of a company or the performance...

At the end of this course participants will have: Have an understanding of the different types of Compressors, Pumps, Motors, &Variable Speed Drives. Be able to operate Compressors, Pumps, Motors, &Variable Speed Drives as close as possible to the design efficiency. Will be able to monitor...

Be in control and steer the situation in your favor Negotiations have a direct and measurable impact on your (professional) relationships and your ability to seize opportunities. Negotiations permeate our personal and professional lives and you engage in some form of negotiation every single...

This five-day covers advanced strategies, tools, and technologies used to capture, categorize, manage, store, preserve (archive), and deliver vital business records in support of business processes. Key concepts from Enterprise Content Management (ECM) from scanning to enterprise search to...

Pumps and compressors find extensive use in petrochemical process plants, water circulation systems, A/C and heating systems, and many other applications. Understanding of how to operate the pumps & Compressors correctly as well as knowing the appropriate maintenance and troubleshooting methods...

It is estimated that electrical drives and other rotating equipment consume about 50% of the total electrical energy consumed in the world today (and this figure increases to 70% if you only consider industry.) The cost of maintaining electrical motors can be a significant amount in the budget...

This course will provide the participants with the basic knowledge and practical skills involved in operating a Tower Crane and to give foundation training and assessment towards the achievement of a Construction Plant Competence Scheme Trained Operator Card. This is the qualification you will...

Managing and interpreting construction contracts in today’s climate is harder than ever. But it gets worse. Due to downsizing of facility engineering capabilities, it is critical for owners to modify their core competencies to incorporate the skills required for their construction contracts to...

Upon successful completion of this course, the delegates will be able to: Apply the principles on photovoltaics fundamentals, technology and application of renewable energy technologies Discuss renewable technologies such as photovoltaics, solar thermal, wind energy, bioenergy, hydropower...

The detection and identification of faults on an electrical network has been and still is one of the problems facing Transmission and Distribution companies. The characteristics and operation of a network system are major considerations in creating or reducing the effects of electrical faults on...

It is estimated that electrical drives and other rotating equipment consume about 50% of the total electrical energy consumed in the world today. The cost of maintaining electrical motors can be a significant amount in the budget item of manufacturing, oil, gas, petrochemical and power...

It’s easy to take electricity for granted - just flick a switch and the light comes on. But electricity can also be an invisible danger that can cause shocks, severe burns and death, as well as fires and explosions. In some cases, there is no warning of the danger to come. Fortunately, with a...

The course presents the repair and operations, testing and maintenance of different H.V. power component such as power transformers, underground cables, different types of the circuit breakers, current transformer, potential transformers, capacitive voltage transformers, grounding switches,...

International trade has been conducted by many companies for many years-in more recent times however, the growth in international sourcing/importing has meant that many companies have found they do not have the appropriate knowledge and know how. This training program looks at the essentials...

This course presents an overview of the physical electrical system. Delegates who are new to the industry, or even a veteran who was never fully exposed to the physical aspects of the electrical business, Electric System Fundamentals is designed to help you better understand these basic...

The objectives of this course are to relate the fundamentals of gas turbine technology to operational aspects of Power Plants, and to provide information on state-of-the art developments and future technological advances in these fields. It will provide Fresh Engineers and Operators with a broad...

A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people. The premise of this program...

Through a series of interactive small-group workshops, you gain practical decision-making skills using critical thinking and creative problem-solving techniques. The course includes: Profiling your personal thinking style and the styles of others Identifying personal and team roadblocks to...

This Advanced Management and Leadership skills training course delegates with a broad range of management and leadership theories and practical tools to apply in their working environment. It is designed for participants in experienced senior management roles and those who work with colleagues...

Recruitment and selection can be very expensive and time consuming process; however there is evidence that employing the latest recruitment and selection methodologies and techniques increases the likelihood of successfully recruiting the best candidate for any intended role. The program will...

Designing a training program is a road map that shows a starting point and a finishing point, along with all the places we need to pass or explore along the way. Without a road map, we would be able to start a journey, but we would not know where we are going or when we have reached our...

This course is designed for everyone who requires an appreciation or an in-depth knowledge of writing job profiles and job descriptions, and/or an understanding of how to implement a job evaluation scheme and develop grade structures underpinned by professional job analysis and job evaluation...

Employee benefits are optional, non-wage compensation provided to employees in addition to their normal wages or salaries. These types of benefits may include group insurance (health, dental, vision, life etc.), disability income protection, retirement benefits, daycare, tuition reimbursement,...

If you are a professional Administrator in business, government, service industries, education, or any sector of industry, you should consider this specially designed Administrative program. This course is designed to help you: Do your job better Gain additional knowledge and understanding...

Become the "office writing expert!" Now you can gain the skills and techniques you need to write and edit all types of documents…and win the confidence of your boss. Course Objectives Write more quickly and with greater confidence Structure your writing for maximum impact Express your...

You may be already established in foreign markets, or you may be about to expand internationally; this course will help you gain a better understanding of how to market internationally and will provide you with the latest approaches and frameworks in international marketing and the international...