June 19, 2024

The overall goal of this interactive three day workshop is to provide participants with structured approach to analysing the credit risk of banks and the skills to make an independent assessment of the strengths and weaknesses of a bank. Key Learning Outcomes: Use a structured approach to...

As a project manager, you rarely have formal authority over your team. To be effective in this role, you must know how to lead and address conflict through relationship building and effective communication. This program offers specific strategies through which to navigate challenging...

We are approaching a radical shift in the makeup of our population: Soon 20% of the U.S. population will be over 65. That means our population will have around 90 million older adults! This is an exciting time for those interested in careers serving seniors; not just in wellness and healthcare,...

If you own a business, have ever thought about starting a business, or have the opportunity to buy into a business in the future, you'll want to understand the personal implications the business structure may have for you. In this course, you will look at how different types of business entities...

This program will enable you to navigate the dense thicket of regulations governing U.S. financial institutions. You will be introduced to the objectives and strategies of financial regulation, the various types of financial institutions to which regulation applies, the key features of the...

To understand the import and impact of current regulatory policies, engagement with the founding ones is crucial. In this course, you will gain this strategic perspective, starting with the late 19th century when oil and railroad industries were booming and becoming more powerful as they grew,...

Telemedicine has emerged as a powerful tool in healthcare. During the COVID-19 pandemic, many clinicians and their patients were forced to explore and implement alternative and innovative forms of medical treatment. For many patients, telemedicine was their only link to care. But unlike in-person...

Many real-world decision situations are complicated by uncertainty, complexity, and competing objectives. When you begin to frame and analyze a complex decision, you quickly realize: Defining the problem is the problem. In this course, you will explore the concepts and tools you'll need for...

Decision making for complex systems often necessitates the modeling of system dynamics, optimization across multiple conflicting objectives, the analysis of uncertainty, and the visual analysis of performance. The depth of analysis is often limited by the tools available to decision makers....

Most organizations, whether for profit or nonprofit, seek to optimize efficiencies and maximize the use of their resources. In operations management, one key responsibility is to regularly assess the processes within the work system to ensure resources are appropriately used and aligned to best...

When supplied with financial information in the workplace, it can be difficult to understand what you're looking at if you aren't familiar with the terminology and purpose of the document. You want to be able to understand the information you've been given and be able to provide both insight and...

Emotions are a big part of what makes us human. Emotions not only help us understand ourselves and our social relationships with others, they help us respond to stimuli in our environment, and to change our behavior accordingly. In this course, you will investigate the function of emotions in...

How can you ensure your organization is providing a service that meets the expectations of both patients and guests? Are there ways your organization could improve customer satisfaction while reducing costs? In this course, you'll explore how to measure quality and diagnose what's causing issues...

The long-term benefits of digital transformation are pushing companies to seek visionary chief digital officers to overhaul legacy systems and anticipate technological shifts. The Chief Digital Officer Program: Leading Transformation has been designed to prepare digital executives to lead the...

This practical one-day workshop will show you how to create an effective social media marketing plan. The morning focuses on developing your plan, and covers social media trends, the social media planning process, setting your objectives, segmentation, targeting, customer insight and content...

This half-day course will help you to understand a range of emerging digital technologies and identify which of them could add value to your marketing plan. At the end of the course, you’ll know what these technologies are and will have seen examples of companies using them today from a range of...

AI is already having an increasingly significant impact on marketing. It is already reinventing customer targeting and communications through automated content development and campaign analysis. It has the potential to do much more. In this one-day training course, we will explore current...

Learn how to channel assertiveness skills to interact more effectively with people throughout your organization. Mastering assertiveness skills can do a lot more than just help win arguments. If you want your managers to enhance their leadership stature and persuade others to help reach their...

Get the skills that propel you to the next level of success. You will explore how to maintain technical expertise while demonstrating the right type of supervisory leadership. This seminar will give you the personal, interpersonal and group skills to be influential in one-on-one situations,...