May 7, 2024

Design of experiments (DOE) is a very efficient method to derive a mathematical representation of a complex system and is used in both industry and government to develop, manufacture, and acquire the best products and systems. DOE solutions provide equations that characterize the relationships...

Successful negotiation goes well beyond simple influence and persuasion. It requires a finely honed understanding of techniques that help you achieve win-win solutions. During the course, you learn the psychology and practice of effective negotiation; enhance the quality and logic of your...

Develop the three critical skills of informal leadership: navigating politics, understanding power, and exercising influence. Exercising real leadership and leading successful change requires more than just a worthy goal or a good idea. It also requires the skill of informal leadership: the...

Master and understand the effects of body language and communication skills to increase your power and influence with this one-day course. Good leaders are good communicators. They are not just effective and efficient at what they do, they use a range of communication styles to gain...

Learn practical strategies for improving both resilience and sustained optimal performance. Reap the benefits for work, life satisfaction, increased confidence and optimism and improved mental wellbeing. Identify the ways in which improved resilience and durability will improve your work and...

Successful negotiation goes well beyond simple influence and persuasion. It requires a finely honed understanding of techniques that help you achieve win-win solutions. During the course, you learn the psychology and practice of effective negotiation; enhance the quality and logic of your...

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course...

From individual work styles to feeling a sense of belonging where you can be your authentic self at work, we ask participants to take an inside-out view on how they show up as a leader, how they influence others and how they can impact the organization in an effort to build a more equitable...

Build your confidence and create positive customer experiences, manage customer expectations, handle difficult customers and make the most of every customer contact. This Course Helps You With Defining Good Customer Service Finding The ‘Human Moment’ Dealing With Abuse Gaining...

Data analytics is the backbone of supply chain optimization, but the tools and turnaround times are increasingly complex, demanding, and often overwhelming. Breakthrough the confusion by mastering the foundational theories, exploring the tools, and connecting data to organizational impact. This...

Successful fundraising is an ongoing process. As you continue to identify new donors, you also need to maintain good relations with current donors and encourage them to repeat and increase their giving. Learn and strengthen the fundraising skills that can sustain your organization including...

This virtual instructor-led course covers the analytical methodology used to ensure that potential problems have been considered and addressed throughout the product and process development process. The AIAG Automotive Quality Core Tools Manuals (student is responsible for purchasing) are used...

Strategies to command attention while connecting to your stakeholders Are you showing up with confidence, control, and comfort? Do you project a strong presence that excites others to listen to you – both in person and in the virtual environment? Executive presence helps us to be compelling...

This course gives insight into the application of I4.0 technologies across the end-to-end supply chain that has the potential to deliver totally new operating and business models that lead to differentiated competitive positioning. The emphasis is on practical approaches that can be applied to...

This 3-day classroom course presents strategies for collecting and analyzing data to prevent, detect, and respond to insider activity. It discusses various techniques and methods for designing, implementing, and measuring the effectiveness of various components of an insider threat data...

Developing your emotional intelligence can help you succeed at any stage of your life or career. It can also help you become a better leader, mentor, and coach. In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and...

Inclusion is about representation and more importantly participation in planning processes, making marketing decisions and establishing the relevant metrics and measures you report on. As more brands realise that building trust and engaging communities and audiences, they need to demonstrate a...

Be a consistently professional communicator—even in difficult circumstances. How well you communicate can make or break your professional image. It directly influences how others view your work and performance—as well as your prospects for career advancement and mobility. Unfortunately, being...

Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...

Be your most productive self with this course based on the teachings of FranklinCovey’s 5 Choices to Extraordinary Productivity. By FranklinCovey—now available through AMA. The Extraordinary Productivity: The 5 Choices That Drive Success course is based on ideas and practices accumulated over...

When you’re focused on your organization's future every day of every workweek, it's vital that you are well equipped to optimize your company's performance—as well as your own career—with executive leadership training. What does it mean to be an executive leader? It means you’re a visionary, a...

Every marketer needs to know how to implement campaigns using a range of digital marketing tools and techniques. This practical one-day course will equip you with the knowledge to plan and run effective digital communications campaigns using all the key digital channels. You will learn how...

This Masterclass is for marketing leaders and aspiring leaders, looking to holistically develop your leadership skills, using a hybrid of coaching techniques and tools to determine a leadership style that is authentic to you, plus the practical skills needed to lead your marketing function,...

Marketing in B2B is constantly evolving to meet the needs of customers and make use of technology to improve performance. The latest developments create challenges and opportunities for B2B marketers involved in nurturing and converting leads in high-pressure commercial contexts. This course is...