August 23, 2023

This course is designed to help learners develop deeper clarity about the nature, scope, and utility of emotional intelligence, specifically as it relates to the healthcare context. Emotional intelligence encompasses a wide range of skills that not only reflect one’s ability to process emotions,...

This course is intended to facilitate a deepened understanding of behavior management within the context of leadership in healthcare organizations. In order for a healthcare system to consistently provide favorable outcomes to patients, it must possess an organizational culture that optimizes...

Negotiation underpins every aspect of human life. Our ability to collaborate around shared interest or to compete when necessary, to secure goals, experience belonging or to drive change – all of this is contingent on our ability to negotiate with other people, both in our personal and...