July 5, 2023

Fundamentals of Financial Planning provides an overview of the financial planning and insurance industry. You’ll learn the basic terminology of financial planning and develop a thorough understanding of insurance basics, risk management strategies, evaluation of client data, the concept of time...

The backbone to every efficient and effective organisation is a cohesive team that works well together. This Perth based training course will help you to develop the personal insight necessary to work effectively with different personalities, avoid unnecessary conflicts, interpret peoples'...

De-mystify the language of finance. Boost your skills As a manager, it is essential that you use the language of finance and accounting effectively. A good grasp of key finance and accounting concepts is often seen by employers as essential for career progression. Using lectures, worked...

Get hands-on skills and tools for face-to-face and remote facilitation. Harness collective intelligence and create an inclusive environment of psychological safety. Creating & Leading Collaboration How might you get the best out of every individual and manage a variety of behaviors in a...

Against the background of digitization and heightened uncertainty in the world, it is fundamental to find security in oneself. Being anchored in oneself and able to rely on oneself is the basis for a sustainably healthy and successful life. Learn to develop your own potential and strengths in...

The Creating Value in M&As and JVs program provides a strategic framework to create value in growth. Participants will develop an overall strategic view which opens doors to competing even more profitably in the new economy, balancing short-term tactical goals and long-term objectives. The...

Developing and sustaining high-performance teams Organisations are facing unprecedented conditions. Leaders have to deal with huge uncertainty and disruption while trying to sustain and build momentum. Staying connected with the people in the organisation, reassuring them, motivating,...

This is a course designed to help participants understand and analyse their existing customer base across the customer life-cycle from acquisition to retention and develop strategies to reach out to them to deepen the relationship. Overall customer management framework are taught. Participants...

Understand your purpose and live a life filled with commitment and resolve. This Course Helps You With Understanding How Values Underpin Purpose Defining What Your Purpose in Life Is Exploring Where and How You Matter Looking at Your Core Strengths and Abilities Understanding...

The course will equip the participants with essential knowledge and skills to architect systems that processes real time stream data. The course will discuss reference real time systems for data intensive systems that include processing pipelines, ingestion patterns specific to stream data,...

Decision making is never as simple as we would like it to be, since rarely does a single factor alone predict an outcome. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you'll use foundations in probability to describe risk...

Strong ethical awareness is an essential competency for mediators and arbitrators. Alternative Dispute Resolution is no longer a risk-free environment for mediators and other neutrals. As codes of conduct and grievance processes proliferate and second-guessing and litigation increase, you must...

Inclusion is a relational construct. It’s ultimately about how your team functions and performs based on the quality of social connections, openness to learning, agility, and depth of decision making. How can you foster greater inclusion within your workgroup? Throughout these modules, you will...

Perhaps you do not see yourself as a "researcher." In reality, however, we all perform some kind of research in our daily lives. Interestingly, the skills you use to navigate through day-to-day choices are the same basic skills you use in social action research projects that aim to define and...

Many women say they would rather go to the dentist than negotiate for themselves. Why? Women are taught early to create equity in relationships. When you negotiate with someone and you feel that you're taking something away from them, that feels like a violation of the social contract with which...

Research shows that both women and men equate being a leader with being male. Leadership itself is male gendered. How does that affect women's ability to advance to the highest levels of leadership? How does it impact the aspirations of women aspiring to top levels? Just look at any of the lists...

A leader's listening ability has a tremendous impact on their effectiveness. Professor Judi Brownell's HURIER model of listening provides a comprehensive method of listening improvement. In this course, you will assess your listening skills, set personal goals, and plan a development strategy....

What is process thinking? How can it help you improve your healthcare organization? In this course, you'll explore the concept of process thinking and access several reusable tools to help you develop and improve processes at your organization. You'll examine how to spot what's wrong in a...

As computational simulation becomes more commonplace in design and decision processes, it is important for you to consider how uncertainty could be impacting your perceptions of performance, trade-offs, and consequences. A single simulation can be seen as mapping from your design alternative to...

Lean Six Sigma has become the most successful continuous improvement methodology and project management methodology for quality improvements. Focusing on customers’ needs, this approach utilizes data driven tools, team based decision making, and a rigorous methodology to solve problems related to...

The MBS Leadership Program offers a unique leadership development training program that focusses on the skills required to become an effective leader. Build the confidence and resilience to lead from the middle, with a program designed for mid-to-senior level managers. The MBS Leadership...

Learn techniques to help get control of your workload with the tips and techniques from project management with this highly-facilitated one-day workshop. In this workshop we will teach you a simple 4-step model that will help you maximize success and help you get work done! Learning...

In this course, developed by Professor Diane Burton, Ph.D. of Cornell University's ILR School, you will learn the skills necessary to reassert your HR role as a trusted, neutral advisor to employees at all levels within your organization. Students will develop coaching skills and learn how to...

Statistics is about using data to estimate certain values and evaluate certain hypotheses; this makes perfect sense for passively studying how the world works (i.e., the scientific method). More often than not, however, we find ourselves wanting to use this statistical information to make...

In this course, you'll explore and practice basic programming concepts using Python. You'll get a rapid and practical introduction to computer programming and application development. You'll learn how to think like a programmer and discover the pros and cons of Python and other commonly used...

Manage, accelerate and embed change successfully Organizational transformation happens when you can engage the minds, the hearts, and the behaviors of the people involved. To do so, you need to design a change process and create the context that enables change. IMD's Change Management...

Do you have the presence of a leader? Executive presence is a vital skill in business and life: being able to connect with other people by making your case and communicating genuine emotion, even in the most intimidating circumstances. Whether you’re leading a team meeting or giving a formal...

As an HR employee, the advantages of PHR certification include becoming more valuable to the company, having an advantage when applying for a new job, and demonstrating understanding of the HR profession. Developed by Cathy Winterfield, author of the book PHR Exam Prep, the curriculum covers the...

Regardless of your field or industry, you have certainly been affected by the technological innovations in the financial services sector: the way we conduct financial transactions, accept payments, manage assets, and interact with financial institutions is rapidly evolving. How will the...

Many medical groups develop strategic plans that are never implemented because the plans did not articulate how to measure progress, did not assign resources to do the work, and did not consider how to report on the goals. This course asks you to apply organizational information you've gathered...

An enterprise with an innovation culture doesn't just happen. You must plan for both financial success and cultural change. There are several types of and approaches to innovation. How do you create an innovation strategy for your enterprise? In this course, you will begin to create a roadmap...

There is no such thing as a workplace that lacks diversity. Despite decades of legal and social reform aimed at reducing discrimination in the workplace, inequality continues to be a significant problem in all societies and most workplaces. In this course, you will identify the perceptual and...

The management of diversity, equity, and inclusion has evolved from a focus on compliance to a strategic-level effort with a demonstrated positive impact on an organization's performance. In the current business climate, companies that strive for diversity, equity, and inclusion are achieving...

Getting things done more efficiently and effectively and without derailment in the face of setbacks is a universal problem that few people solve on a consistent basis. In this course, learn how to apply an integrated, practical, and research-based framework for completing work that will help you...

Effectively using humor to win or gain influence can make you a more effective leader. In this course, you will identify situations and environments where utilizing humor may help you gain influence, and you will identify situations where you should avoid attempting humor. You will develop skills...

How can you influence regulatory policy in your industry? As you will discover, there are many ways you can support your legal team to impact regulatory policy before it is finalized, providing you and your teams with more flexibility to engage with your work in efficient, purposeful ways. In...

Interactivity, by definition, is reciprocal activity, as interactive devices are designed to enable input and response between a user and a system. This course gives you firsthand experience with the basic building blocks that make up interactive devices. You will begin by walking through a...

Build your brand, grow your audience and connect with future customers with online marketing. Find out how with this digital and social media marketing fundamentals course. You’ll explore the concepts that underpin effective social media strategy, learn to use digital tools to increase customer...

In this course, you'll learn the technical and practical concepts underlying databases. You'll gain experience using relational database management systems (RDBMS) by designing and implementing relational databases. You'll also program Structured Query Language (SQL) script to create database...

The global pandemic has seen a number of not for profits (NPOs) suffer sudden budget cuts. This has been exacerbated by the difficult times the world has experienced following the covid-19 pandemic alongside political, economic as well as social uncertainties. This has created to a dire need to...

This course will give you a thorough overview of project finance from a theoretical and technical perspective. Filled with topical and practical examples, Neil Edmonds will walk you through each stage of the project finance cycle, empowering you to tackle any new project with confidence, enabling...

The management of diversity and inclusion has evolved from "counting the numbers" to "making the numbers count." Organizations that no longer look at inclusion as having a good mix of diverse people, but as a way to fully engage employees, partners and customers have an opportunity to compete...

Patient care, outcomes and safety are of utmost importance in healthcare. This course will explore how to provide stellar service that focuses on safety and positive patient experiences while implementing new systems to enhance operational efficiency. This course focuses on the processes,...

If you've ever been asked a question like “What is the projected sales revenue for the next quarter?” or “When will your major development project be complete?” then you know a common answer is “It depends.” While most of the decisions or projections we make include some level of uncertainty, we...

Effective communication skills are the hallmark of a professional no matter what the profession. In this course, you will begin to parse the ways in which you present yourself to others as a technical expert. In any presentation or talk that you give, whether face to face or online, you want to...

Many real-world decision situations are complicated by uncertainty, complexity, and competing objectives. When you begin to frame and analyze a complex decision, you quickly realize: Defining the problem is the problem. In this course, you will explore the concepts and tools you'll need for...

This online strategy course will introduce you to the new business models that are disrupting and transforming the fashion industry essential information for fashion leaders and entrepreneurs who wish to broaden their knowledge of how they can successfully integrate technology into their...

The ability to effectively communicate about change in an organization is essential for success. Change is inevitable and people will be affected by it to varying degrees — even by positive change — so it's important to be able to communicate clearly. In this course, you will explore the...

Human resource professionals must navigate and deal with a wide range of legal and policy issues in the workplace. They must know the responsibilities and boundaries of their own role, and they must assess issues and consult appropriate legal or expert counsel. This course will help current and...

You always need public relations for one critical reason: PR drives sales. But do you have to hire an external PR agency? Can you afford it? How do you choose one? How do you compare requests for proposals from different agencies? And once you've hired an agency, how can you get the greatest...

When you have large groups of objects, it is often helpful to split them into meaningful groups or clusters. One example of this would be to identify different types of customers so that a company can more efficiently route their calls to a helpline. As a second example, suppose an automobile...

This course begins by helping you reframe real-world problems in terms of supervised machine learning. Through understanding the “ingredients” of a machine learning problem, you will investigate how to implement, evaluate, and improve machine learning algorithms. Ultimately, you will implement...

It can feel as though the defining challenges of our modern era, such as racial and economic inequality and climate change, are problems that we cannot solve. We may feel like we, as individuals, don't possess the agency or power to make any headway in ensuring that this world is a better and...

Instead of HR professionals, front-line managers are now being asked to assess their personnel needs in the workplace and make hiring —or firing—choices that fit those needs. Many managers have not been trained on how to decide among candidates to make the best choices to fit their team. These...

This program will enable you to navigate the dense thicket of regulations governing U.S. financial institutions. You will be introduced to the objectives and strategies of financial regulation, the various types of financial institutions to which regulation applies, the key features of the...

Most organizations, whether for profit or nonprofit, seek to optimize efficiencies and maximize the use of their resources. In operations management, one key responsibility is to regularly assess the processes within the work system to ensure resources are appropriately used and aligned to best...

In many cases, data is crucial to business strategy and decision making. For these situations, you will need to adapt your writing for longer, more complex messages that involve quantitative data. In this course, you will gain best practices to help you write effectively about numbers while...

Customer Journey Mapping is essential for improving customer experience. This course focuses on identifying critical touchpoints on the Pathway to Purchase. Each touchpoint represents an opportunity to deepen your engagement with the customer and improve conversion opportunities. This course will...

The 2-day Customer Experience Management course is designed for those wishing to develop their understanding of best practice disciplines, tools, techniques and methods in the field of Customer Experience being deployed across the world. Based around real case studies and examples from multiple...