June 14, 2022

Become a more confident and successful manager to achieve results People are often promoted into management roles on the basis of technical expertise and good personal performance. Their success in these roles relies on their adaptability, confidence and the ability to draw on core management...

Develop a strategic, flexible, and agile L&D plan that aligns with organisational objectives and drives performance. This programme explores the L&D function and how it can drive performance in your organisation. It is structured in a way that enables you to apply what you learn within your...

This two-day course will enable participants to be more effective in their jobs by improving their understanding of the private equity and venture capital industry, the roles of all of the players and how their work contributes to the success of the business. It will help clarify terminology and...

Digital and social media are key channels to reach, acquire, and engage customers. Yet, as online marketing tools, consumer trends, and regulations are ever-changing, a key challenge for organizations is to strategically use digital marketing in a dynamic environment. In this highly interactive...

Although the term software architecture is used frequently in today's software industry, its meaning is not universally understood. What is software architecture? How do you use software architectures in practice? What does a software architect do for an organization? What value does...

Shape the future, lead the change and build competitive advantage In a world of constant disruption, it's not enough for leaders to simply respond to the play, they must shape it. This course challenges traditional top-down approaches to strategy to develop fresh perspectives on strategy,...

Identify and overcome unconscious bias to advance inclusiveness in your organization. Is unconscious bias hurting your team and your organization? Is it having a negative impact on your career or the careers of fellow employees? A crucial step toward an inclusive work environment is developing an...

Being a board director was once an easy role to play in the twilight of one’s career. Modern directorships are not to be taken lightly, but they often are. It is a job without a description, a journey without an orientation. These days it is a position undergoing intense scrutiny and change with...

As a woman leader, reveal your most authentic, effective leadership style for greater influence and impact Strategies for Leadership is a women leadership program, bringing together senior women leaders from around the world. The program is designed to enable you to develop greater influence...

Effective healthcare institutions need effective leaders. Young Physician Leaders develops future leaders from an international group of young, promising healthcare and public health professionals. The program was launched in 2011 by the InterAcademy Partnership for Health (IAP, formerly the...

Achieve excellence as a developing manager. Why choose this programme? This highly interactive six-day programme is designed to enhance your existing management skills. We will help you develop new competencies within a framework of identified essential skills. Excel Learn a...

Are you a manager overseeing some employees in an office and others working remotely? If so, you already know the unique challenges in terms of communication, collaboration and setting up meetings that work for everyone. Beyond these concerns, how do you create and set expectations that are...

Hard skills such as planning, finance and analysis that were paramount in years past represent just a fragment of the many skills executives must now possess. Today's global economy requires additional skills like good communication, creativity, collaboration and the ability to motivate....

Effective understanding of marketing and sales function is critical to business success. By exploring the critical tools of contemporary marketing management such as managerial orientations in marketing, new developments in the marketing mix, the selling principles and the sale process and so on,...

Design of experiments (DOE) is a very efficient method to derive a mathematical representation of a complex system and is used in both industry and government to develop, manufacture, and acquire the best products and systems. DOE solutions provide equations that characterize the relationships...

Learn to enjoy presenting, boost your confidence and present like a professional. In one form or another Presenting has become an intrinsic part of our business life. Whether it's a few colleagues around a table or 200 strangers at a conference, this course will prepare you for anything and...

How balanced is your life and your capacity to lead? Management legend Peter Drucker observed a gross imbalance in education. Namely, leaders are taught to think but rarely to see. What they often don’t see most of all is themselves, how their minds work and how that influences their actions...

In our Sales Presentation Skills we combine our abilities to ask, listen, and solve for our existing and potential customers. Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The...

When you understand your own leadership style you help your team—and the entire organization—become more effective. Designed for professionals at all levels, the Duke Leadership Program draws on research in organizational behavior, sociology, psychology, and political science to support your...

Disruptive forces have accelerated digital technology trends, and these trends are providing significant forms of innovation. In this program, you’ll gain the strategic thinking skills to explore why these trends create new customer value and how to navigate your organization for success....

This course provides insight into how to use the extensive disclosure provided under IFRS 9 to assess a bank’s asset quality. It provides an overview of alternative accounting treatments of loans and debt instruments under the standard, explores how disclosures signal asset quality fluctuations...

A Lean Six Sigma certification from the Terry College of Business sets you apart from your colleagues as being uniquely equipped with the right combination of analytical problem-solving, critical thinking, and process-improvement skills. Six Sigma is an enterprise-wide, data-driven methodology...

Pivot to digital with this hands-on, in-depth course covering 8 essential skills — team taught by a distinguished researcher and an experienced consultant. Be prepared to join innovative teams by upskilling with Enabling Organizational Agility through Digital Innovation program. Designed with...

The world has seen a turn of events that have allowed governments realise that public engagement is becoming ever more important and essential in the policy space. This programme aims to provide you with relevant and practical skills to address issues found within citizen engagement and public...

Organizations that want to hire and retain diverse talent often struggle because existing structures and practices drive away the same demographics that leaders are trying to attract. This online program identifies some of the most common errors that undermine efforts to create more equitable...

In today's competitive business environment, organisations must build a pipeline of top performers ready to assume managerial positions at short notice. These top performers must be adequately equipped with the necessary business knowledge and skills for such higher responsibilities. The...

To keep pace with the continuous moves toward outsourcing of operations and the advancement of technology, companies need to focus on selecting the right suppliers and partnerships to provide the most value to their customers and to remain profitable. This course provides a deeper understanding...

How often are you asked to take decisions in your boss absence? Things need to go fast. How are you setting your priorities? Enhance your executive assistant skills and performance to increase the added value of your contribution to your manager and your company. Improve your interpersonal skills...

Projects are becoming the essential part of any organization. The prediction is that by 2025, senior leaders and managers will spend at least 60% of their time selecting, prioritizing and overseeing the execution of projects. Most successful companies already manage their innovation like that –...

Evidence-based strategies for designing and delivering effective and engaging presentations. Whether you are training staff, pitching a proposal, or marketing to potential clients, understanding how to enhance your message for focus, clarity, and engagement will help your audience retain...

Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills. Workplaces around the world are now linked virtually though technology. To get results, the leader of a virtual team must...

Become a Web Developer in 12 or 24 Weeks Online and On-Campus Seattle and Bellevue Coding Boot Camp With the rising demand for web development skills across industries, the University of Washington Coding Boot Camp was designed to prepare students with the knowledge they need to tap into today’s...

Complaints are not to be feared! If handled with empathy, they are an opportunity to create stronger customer relationships and opportunities for improvement. In this course, you will explore the variety of causes of complaints, identify ways to neutralize negative attitudes and follow a process...

As long as there is more than one person working in an office there will be disagreements. Left unresolved, they can waste time, foster resentment and negatively affect productivity. It’s important to accept disagreements as learning opportunities and address them in an agreeable manner. ...

Learn the characteristics of each generation and analyze the make-up of your team. Strategize on how to adapt your preferred communication style to influence other generations. Discuss the value of targeted feedback and how to connect it to the individual. Discover and practice a coaching model...

As one prominent CEO once said, Culture is the hardest, yet most critical part of any business transformation. That is why, in reality, two thirds of cultural change efforts fail. It is time to review our basic assumptions about the “how” of culture change and to move away from traditional...

Strategic thinking is a rare and valuable competency that is needed at all levels of the organization. It is the number one development requirement for the next generation of leaders. Those who have it will see more opportunities for contribution and for advancement. This program will help you...

Better serve your Not-For-Profit organization. AND ITS MISSION. This program, jointly developed by the Institute of Corporate Directors and the Rotman School of Management, focuses on key accountabilities and responsibilities for not-for-profit leaders through extensive use of team-based...

Even existing customers are sometimes unaware of the options and opportunities you have to offer. It’s your job as a customer service professional to make them aware and to help them meet their needs with the variety of products and services you provide. This involves knowing when and how to...

Many people are uncomfortable when it comes to facing tough managerial situations such as giving negative feedback, taking an unpopular stance, or handling difficult situations and people. They worry about dealing with emotions, aggression, and fear. Without strategies in place to manage these...

This Executive Education course provides you with the tools needed to catalyze your desired professional transformation while fostering capacities and mindsets needed to become an effective practitioner and facilitator of design thinking. You will learn how to use adaptive leadership techniques...

Программа, посвященная управлению социальным капиталом и созданию эффективной системы социальных связей Образовательная онлайн-программа, которая позволит проанализировать текущий сценарий построения социальных связей, ценности, которые лежат в их основе, и то влияние, которое они оказывают на...

The Senior Management Program consists of a four-day first phase followed by the four-day second phase. Participants address current personal, professional and organizational issues relevant to senior level executives in government and universities. Course presenters utilize a variety of...

Decision-making can seem overwhelming when it involves too many people and too much information. This live online course teaches you to how to break down and analyze data quickly and efficiently to make great decisions in all situations. Using practical principles, learn how to get to the bottom...

Effective sales professionals can recognize, accurately interpret, and respond appropriately to these signals. Often customers seem convinced that our solution can help them, yet they hesitate to commit. This course helps sales professionals create a sense of urgency by truly understanding the...

Take your SEC skills to the next level in this live virtual seminar. This course provides intermediate guidance in SEC reporting and compliance for financial professionals at public companies or companies planning an IPO. By the end of this course, participants should be able to: prepare...

No matter what template or process your organization might use for performance management, it’s still necessary to do the hard part on your own: assess an employee’s performance, results, and development—and then discuss and document it with them one-on-one. It’s no wonder both managers and team...

Understand core services of pricing, hedging & delivery with LME The LME’s 3-day introductory course is an essential tool in helping market participants understand how the Exchange operates. It will provide you with an understanding of the key services provided by the LME and demonstrate how...

Join the technical professionals who are enhancing their team-building and leadership skills with AMA Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. Leadership team development is your ticket to getting...

The key to successful Search Engine Marketing (SEM) is how you plan and manage audience insights with technical knowledge. This principles course will take you through: What is the meaning of SEM, SEO and PPC What is SEM in 2020 Setting Objectives and Goals Establishing Search Marketing...

This course can be attended as a stand-alone, one-day introduction. It also represents Module 1 of the following courses: LME 2-day Introductory Course (Modular Course) LME 3-day Introductory Course (Modular Course) This course offers you a solid introduction to the services provided by the...

Do you feel that your brand or company culture are too cold, clinical and soulless? Do you feel that your communications are looking tired, homogenised and lack effective saliency? With most brands converging and most communications increasingly impossible to distinguish, this course will...