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December 1, 2021

Offline courses

Cambridge Judge Business School Executive Education
Strategic management: a vehicle for company success Increased competition, globalisation and fast changing technologies pose major challenges to business leaders. Whether you are a senior leader of an established organisation, a middle manager in charge of a division, or founder of a startup...
Dec 1—3, 2021
3 days in Cambridge, United Kingdom
4,998 USD
3 more dates
Cambridge Judge Business School Executive Education
As a manager, it is essential that you use the language of finance and accounting effectively. A good grasp of key finance and accounting concepts is also often seen by employers as essential for career progression. Using lectures, worked examples, and class discussions drawn from real-life...
Dec 1—3, 2021
3 days in Cambridge, United Kingdom
4,998 USD
3 more dates
Management Concepts
Accurate Federal financial statements help build taxpayer confidence that Federally-appropriated funds are being managed as intended. If you are responsible for preparing, reviewing, or auditing Federal financial statements, you know how important these accounting functions are in supporting...
Dec 1—2, 2021
2 days in Washington, District of Columbia, United States
Management Concepts
An effective budget allows agencies to fulfill their mission and deliver their programs. But how does the budget function support the overall goals of the agency? You will learn about budget formulation as an essential step in the process of securing financial resources for your agency. You will...
Dec 1—3, 2021
3 days in Washington, District of Columbia, United States
Management Concepts
Improve upon the success of your organization by developing the analytical skills needed to evaluate and solve problems. After an introduction to a structured 6-Step Analytics Process Model, you will learn to apply these steps through collaborative scenarios and conduct analysis projects using...
Dec 1—3, 2021
3 days in Tysons, Virginia, United States
1,109 USD
15 more dates
Management Concepts
Ethics training for Federal agency grants personnel is not only vital to effectively monitoring awards, but is also required by law. The Office of Government Ethics requires Federal agencies to provide annual ethics training for all employees. You will go beyond standard ethics training and learn...
Dec 1, 2021
1 day in Houston, Texas, United States
Management Concepts
The Government Accountability Office (GAO) has found that billions in Federal grant awards are subject to waste, fraud, and abuse. Grant recipients and other grants personnel must be vigilant in detecting and preventing fraud in grant administration. You will gain an understanding of potential...
Dec 1—2, 2021
2 days in Houston, Texas, United States
Management Concepts
The status quo in an organization functions as the baseline upon which all employees operate. However, this does not mean alternate perspectives and solutions should not be considered. As an organization grows, so too must the status quo. You will learn how to reframe organizational issues to...
Dec 1—3, 2021
3 days in Washington, District of Columbia, United States
1,129 USD
8 more dates
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
Dec 1—3, 2021
3 days in Denver, Colorado, United States
1,129 USD
32 more dates
Management Concepts
Business analysts and project managers cannot achieve project objectives without first conducting effective requirements gathering and analysis. This critical first step can determine whether a project will be successful or encounter problems throughout the project life cycle. You will learn how...
Dec 1—3, 2021
3 days in Washington, District of Columbia, United States
1,729 USD
9 more dates
Management Concepts
Prospective Certified Government Financial Managers® (CGFM®) need to understand government accounting, financial reporting, and budgeting, as well as their differences from private-sector financial activities. You will gain an understanding of governmental accounting standards, financial...
Dec 1—3, 2021
3 days in Washington, District of Columbia, United States

Online courses

School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Dec 1, 2021
Online course
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Dec 1, 2021
Online course
School of Hotel Administration
Today there are well over a hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this course, you will know the main groupings of beer and what differentiates them. An examination of beer styles includes an understanding of judging...
Dec 1, 2021
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Dec 1, 2021
Online course
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Dec 1, 2021
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Dec 1, 2021
Online course
Management Concepts
In project and program management, something can and will go wrong. Even successful projects must identify, assess, and mitigate risk. Solid risk management best practices are critical to delivering projects that adhere to timeframes, budgets, and quality requirements. You will learn different...
Dec 1—3, 2021
Online course
1,729 USD
15 more dates
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Dec 1, 2021
Online course
School of Hotel Administration
Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare participants to develop their own data-driven, systematic approach to group pricing. Participants will also learn how to anticipate...
Dec 1, 2021
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
Dec 1, 2021
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Dec 1, 2021
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
Dec 1, 2021
Online course
School of Hotel Administration
In this course, you will see that brand activation is much more than clever communications or perfectly placed messages. You will begin developing your skills in brand activation by identifying and analyzing a brand target market and determining consumer insights that will prepare you to create...
Dec 1, 2021
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Dec 1, 2021
Online course
Management Concepts
Federal personnel who award and manage grants and cooperative agreements need a complete understanding of the Federal grants lifecycle. This includes recognizing the legal basis for issuing Federal financial assistance and all the responsibilities that come with it. From preaward through...
Dec 1—3, 2021
Online course
1,019 USD
42 more dates
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Dec 1, 2021
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Dec 1, 2021
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Dec 1, 2021
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Dec 1, 2021
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Dec 1, 2021
Online course
School of Hotel Administration
Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand...
Dec 1, 2021
Online course
Management Concepts
Contracting for architect-engineer (A-E) services is challenging. Making a wrong step anytime between publicizing the contract opportunity and closing the contract can pose threats to any organization. By studying Part 36 of the Federal Acquisition Regulation (FAR) and Veterans Affairs (VA)...
Dec 1—3, 2021
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Dec 1, 2021
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Dec 1, 2021
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Dec 1, 2021
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Dec 1, 2021
Online course
School of Hotel Administration
In this course, you will focus on how to optimize a brand’s strategy approach to the market. By identifying opportunities and threats to a brand using Porter’s Five Forces model, you will analyze how you can strengthen a brand’s position. You will then take this analysis a step further with...
Dec 1, 2021
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Dec 1, 2021
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Dec 1, 2021
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Dec 1, 2021
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
Dec 1, 2021
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
Dec 1, 2021
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Dec 1, 2021
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Dec 1, 2021
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Dec 1, 2021
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Dec 1, 2021
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Dec 1, 2021
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Dec 1, 2021
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Dec 1, 2021
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Dec 1, 2021
Online course
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Dec 1, 2021
Online course
School of Hotel Administration
In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable understanding of...
Dec 1, 2021
Online course
1,380 USD
24 more dates
School of Hotel Administration
Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly turnover, safety...
Dec 1, 2021
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Dec 1, 2021
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Dec 1, 2021
Online course
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Dec 1, 2021
Online course