August 24, 2021

Create experiences that people will fall in love with. Get inspiration for your current projects and advice on how to build a design team of your dreams. Find out the secrets of what makes products successful and what mistakes companies made when they were building new services. During a whole...

Act with purpose, navigate the workplace, and take the lead with new strategies and tactics in this unique women’s leadership academy program. Program highlights Reimagine and advance your leadership skills Enhance your professional influence Better understand the nuances of...

Further build your leadership and management competencies to thrive in a world of gender equity challenges. Leadership: Does gender matter? Gender shouldn’t matter, but in reality only 5% of CEOs in Africa are women (McKinsey & Company Women Matter Africa Report, 2016). Although there has been...

Using a case study, this session provides an opportunity for hands-on application of the strategic planning and performance measurement process that is required of Texas state agencies. The Excellence in Leadership series is comprised of intensive one-day and two-day skills building courses for...

Hard skills such as planning, finance and analysis that were paramount in years past represent just a fragment of the many skills executives must now possess. Today's global economy requires additional skills like good communication, creativity, collaboration and the ability to motivate....

In times like these, people are in reaction mode. They’re working more from “fight vs. flight” than using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can solve problems.In this webinar, you will learn the tools...

Get started with Chef by taking official Chef automation training. This two-day instructor-led course that covers all the basics. You’ll learn what it means to turn infrastructure into code so that you can automate the configuration, deployment, and management of your servers. You’ll also learn...

Activating and Holding Transformative Change Online is a new frontier of leadership, facilitating greater accessibility and participation. How do you run effective virtual meetings that connect people not only on a mental level, but by engaging all our intelligences: head, heart, and hand? How...

In the initial stages following the onset of COVID-19, productivity reached unprecedented highs in many organizations, buoyed by a banding together in the face of massive challenges. As the months drag on, however, maintaining engagement and motivation will become a primary challenge for...

Procurement officials are challenged with balancing the needs of the agency with product and service availability in the market at the best value. Developing specifications for any procurement requires interpreting the end users’ needs, and identifying and mitigating risks through document...

This three-day course, organized into key topic areas, leverages straightforward business examples to explain practical techniques for understanding and reviewing data quality. You will learn how to make more informed, intelligent business decisions by analyzing data using Excel functions and the...

A strategic guide for redefining the way business is done Everywhere you turn, people are talking about the revolutionary potential of big data in combination with the latest digital technologies. Yet most organizations struggle to unlock this potential, as a growing number of digital-native...

You’ve mastered the basics—now take your problem-solving abilities to the next level by learning the art and science of co-creation. Co-creation is considered by some industry leaders as the pinnacle of human-centered design. It involves collaborating with your stakeholders or end users to...

The world around us is changing at an extraordinary pace. It is not just the rapid pace of change, but that business leaders now deal with a VUCA world where there is increasing Volatility, Uncertainty, Complexity, and Ambiguity. In this two-day Agile leadership training, participants learn why...

Marketers today are challenged by many things – the speed of change, adoption of new technologies, the increasing empowerment of buyers, and limited resources. Despite these challenges, traditional marketing planning and execution has not changed much in more than 50 years. Without needed...

There is enough time in a day! Learn the most effective ways to manage it. Do you find yourself overloaded with work? Feel so stretched to the limit you can't set priorities? Exhaust yourself daily without accomplishing your goals? Remember, every minute of your day impacts the business. If you...

This Creative Strategic Thinking course is for anyone involved in developing or implementing strategy. It will explore what you can do to ensure that your most useful thoughts are translated into practical plans and effective behaviours. From thinking creatively around vision, to stages of...

Apply Agile methods to marketing and see measurable results. Discover why conventional marketing is passé and why Agile methodology (inspired by software developers) helps you get more done so you can quickly adapt to changing markets. In this 2-day course combining lectures and labs, you will...

Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...

Prepare, develop and deliver highly engaging online learning experiences The demand for live, online e-learning is rapidly increasing—but many trainers aren’t well equipped to meet its unique challenges. It’s no small task to juggle course content, speak and listen well, show visuals, respond to...

The 2-day Customer Experience Management course is designed for those wishing to develop their understanding of best practice disciplines, tools, techniques and methods in the field of Customer Experience being deployed across the world. Based around real case studies and examples from multiple...

Successful planning for mission-critical contracts requires understanding customer’s requirements and the contracting environment. You will learn how to use the Federal Acquisition Regulation (FAR), conduct effective market research, develop alternative acquisition strategies, and identify how...

Building relationships over hundreds—or thousands—of miles? Trying to set goals that are understood around the globe? These special circumstances require special skills. Workplaces around the world are now linked virtually though technology. To get results, the leader of a virtual team must...

This immersive workshop reveals the secrets of the copywriter’s craft and gives your skills an invigorating workout. You’ll learn a comprehensive method to help you generate ideas, maintain reader attention and bring your words to life. In an atmosphere that’s friendly and collaborative, you’ll...

With an increasing number of businesses operating internationally there are numerous opportunities to build new relationships, but with each new opportunity comes hidden pitfalls around culture and language. Understanding subtle cultural differences allows business to work, communicate and...

Traditional system development methodologies are rapidly being replaced by more iterative or agile approaches. More and more organizations are realizing the benefits of faster product deployment at a lower cost, with less rework due to missed requirements. Effective business analysis is key to...

Government employees often face serious repercussions when Federally-appointed funds are used incorrectly. Complying with appropriations law requirements is a critical component of stewarding Federal funds. By exploring the Government Accountability Office's (GAO's) Principles of Federal...

The acquisitions environment can be a difficult arena to maneuver for a new employee. You will develop professional skills for making business decisions and advising other acquisition team members to successfully meet customers’ needs. You will work in small group simulation exercises to learn...

Transition sound traditional test practices into an Agile environment to strengthen product quality, process improvement and test confidence. YOUR IMMEDIATE TAKEAWAY Examine the concept of pair testing Build a sense of common purpose, solidify team relationships Add value to your...

This course represents module 2 of the Introduction to the London Metal Exchange and Hedging: Two Days (Singapore only) The LME’s 2-day introductory course is made up of two separately bookable modules: Day 1: Introduction to the London Metal Exchange: One Day Day 2: Hedging with LME...

Developing a thorough understanding of the audit process and how the Generally Accepted Government Auditing Standards (GAGAS) are applied at all agency levels can help you avoid errors associated with the audit phase. You will learn to assess risk, apply standards of evidence, and support audit...