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August 18, 2021

Offline courses

Management Concepts
An audit can be a stressful process for all stakeholders. You will learn how to effectively communicate with all parties in an audit. You will leave with the tools and methods to confidently and successfully communicate during an audit. You will also learn effective negotiation techniques. The...
Aug 18—20, 2021
3 days in Tysons, Virginia, United States
Management Concepts
Projects cannot be successful without accurate and timely project cost estimating. Estimating is a practice that occurs throughout the project management lifecycle, and so it must be done effectively and efficiently. You will understand the project areas that must be estimated and use tools and...
Aug 18—19, 2021
2 days in Washington, District of Columbia, United States
1,469 USD
5 more dates
Management Concepts
Task and delivery order contracts are adaptable and can be beneficial when an agency is unsure of its requirements. Choosing this contract instrument still requires the planning and other considerations associated with any contract type. You will gain an understanding of the planning, use, and...
Aug 18—19, 2021
2 days in Washington, District of Columbia, United States
Management Concepts
The Capital Planning Guidance issued by OMB documents are used by agencies to present investment portfolios and acquisition and operational plans for budget requests for major capital information technology (IT) investments. Agency professionals are required to stay current with this guidance, as...
Aug 18—20, 2021
3 days in Washington, District of Columbia, United States
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
Aug 18—20, 2021
3 days in Dallas, Texas, United States
1,129 USD
32 more dates
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Aug 18—20, 2021
3 days in Atlanta, Georgia, United States
1,019 USD
34 more dates
Management Concepts
For many, public speaking is an anxiety-inducing part of their work. Given that this daunting task is a responsibility for nearly every professional, how will you ensure that you’re communicating clearly and confidently? Learn to create and organize content, to write compelling introductions, and...
Aug 18—20, 2021
3 days in Washington, District of Columbia, United States
1,129 USD
27 more dates
Management Concepts
Supervisors play a challenging and pivotal role in organizations—not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization and...
Aug 18—20, 2021
3 days in Washington, District of Columbia, United States
1,059 USD
15 more dates

Online courses

School of Hotel Administration
Based on the research and expertise of SHA's Professor Kate Walsh, Ph.D., this course will teach you how to diagnose your team's needs, set expectations for development, utilize conflict to augment change and continuously improve, and build team autonomy and ownership. Using tools provided in...
Aug 18, 2021
Online course
School of Hotel Administration
One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean? In simple terms, innovation is the practical application...
Aug 18, 2021
Online course
School of Hotel Administration
To be an effective leader, you must be able to articulate your thoughts and positions in a clear and concise manner. Professor Angela Noble-Grange of Cornell University’s Johnson Graduate School of Management draws on her own extensive experience as a speaker and communicator to guide students...
Aug 18, 2021
Online course
School of Hotel Administration
Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In...
Aug 18, 2021
Online course
School of Hotel Administration
Managers who are seen practicing what they preach and following through on promises enjoy dramatically enhanced credibility and loyalty. They inspire workers to perform well and even to go beyond what is asked of them. Credibility is not all it takes to be successful, but no trust or meaningful...
Aug 18, 2021
Online course
School of Hotel Administration
Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it’s a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you...
Aug 18, 2021
Online course
School of Hotel Administration
All leadership is change leadership. Good leadership isn’t about stagnation; it’s about moving ahead. In this course, Professor Samuel Bacharach, Ph.D. of Cornell University’s Johnson Graduate School of Management explores the fundamental, practical skills that effective leaders have...
Aug 18, 2021
Online course
School of Hotel Administration
This course breaks down the four biggest growing and producing regions in the United States: California, Washington, Oregon, and New York. Each state has its own unique history, landscape, and laws. You will explore the history of each region, as well as analyze the unique geographic features of...
Aug 18, 2021
Online course
School of Hotel Administration
In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, Ph.D., of Cornell University’s School of Hotel...
Aug 18, 2021
Online course
School of Hotel Administration
In this course, you will develop measures and standards of service quality, devise employee-related practices that improve learning and outcomes, and evaluate different approaches to process improvement, based on the research and expertise of SHA's Professor Rohit Verma, Ph.D. Using tools...
Aug 18, 2021
Online course
School of Hotel Administration
Leaders are responsible for encouraging the highest possible performance from their employees. Most leaders recognize that motivation is a key driver of high performance. Few leaders are skilled at choosing the right combination of approaches and tools to motivate all of their people. Cornell...
Aug 18, 2021
Online course
School of Hotel Administration
In this course you will define and differentiate between leadership and management, develop a strategy for overcoming new leadership challenges, and evaluate motivational techniques and determine when to use them. You will also identify the skills needed to develop relationships crucial to your...
Aug 18, 2021
Online course
School of Hotel Administration
This course will provide you with tools and concepts to develop and lead strategic organizational change. The emphasis is on cultivating your ability to assess the need for change, selecting from among viable change initiatives, motivating others to move forward, the process of transformation,...
Aug 18, 2021
Online course
School of Hotel Administration
Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical. In this course,...
Aug 18, 2021
Online course
School of Hotel Administration
The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson...
Aug 18, 2021
Online course
School of Hotel Administration
Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. SHA's Dr. Jan Katz will help you explore the five key dimensions of cross-cultural leadership - Context, Risk, Linear vs. Parallel, Hierarchy, and Individualism vs. Collectivism....
Aug 18, 2021
Online course
School of Hotel Administration
In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable understanding of...
Aug 18, 2021
Online course
1,380 USD
25 more dates
School of Hotel Administration
Sometimes the problem you need to solve involves amounts of data or numbers of decisions that go well beyond the capabilities of spreadsheets. You can work around these limitations by replicating spreadsheet methods of simulation and optimization in the script-based programming environment in R....
Aug 18, 2021
Online course
1,380 USD
12 more dates