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August 4, 2021

Offline courses

SIM Professional Development
This programme is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimising the most important resource in the organisation – it’s people. It’s also...
Aug 4—6, 2021
3 days in Singapore
ASPE | Techtown
Leading teams to higher levels of maturity requires the ability to ensure the team is working collaboratively. This includes planning and conducting effective team meetings. In an Agile environment, the team depends on the facilitation skills of the Agile Team Facilitator to lead the team to...
Aug 4—6, 2021
3 days in Sacramento, California, United States
1,545 USD
27 more dates
SIM Professional Development
It is important for employees to enunciate spoken words confidently and clearly when communicating. Correct pronunciation, clear speech and a good speaking voice are factors which contribute to employees positive corporate image and positive self-esteem. Benefits to You The theoretical...
Aug 4—6, 2021
3 days in Singapore
Improving Communications
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the...
Aug 4, 2021
1 day in New York, New York, United States
Management Concepts
Small businesses play an important role in our country's economy. Congress has enacted several laws creating socioeconomic programs that provide contracting and acquisition opportunities solely for small businesses. You will gain an understanding of the policies, procedures, and problems...
Aug 4—6, 2021
3 days in Tysons, Virginia, United States
Management Concepts
Every organization faces the risk of financial loss due to fraud, but maintaining an effective audit function can help reduce that risk. Auditors will expand their knowledge of fraud detection and prevention to effectively perform their duties. Through a traditional classroom setting, you will be...
Aug 4—6, 2021
3 days in Washington, District of Columbia, United States
Management Concepts
The Contracting Officer’s Representative (COR) is essential to the efficient and effective management of acquisitions and acts as the eyes and ears of the contracting officer. You will learn the basic knowledge and skills needed to perform your duties as a Level I COR, such as proper...
Aug 4, 2021
1 day in Washington, District of Columbia, United States
Management Concepts
Change is inevitable within organizations, but driving change within your organization can be difficult. Transition and transformation open new opportunities to lead because how you respond to change affects your team and coworkers. Through practical tools and techniques, get ahead of the change...
Aug 4—6, 2021
3 days in Washington, District of Columbia, United States
1,129 USD
5 more dates
Management Concepts
Teams are often defined by reporting relationships or project assignment. But truly working together requires intention, planning, and collaboration. To build and sustain team performance, you must be able to convert a group of people into a high-performing team. You will develop skills to build...
Aug 4—6, 2021
3 days in Washington, District of Columbia, United States
1,129 USD
8 more dates
Management Concepts
Federal employees responsible for the administrative distribution of funds for their organization must understand the laws and procedures that guide the process. Implementing the policies outlined in Office of Managment and Budget (OMB) Circular A-11 and other relevant execution references...
Aug 4—6, 2021
3 days in Washington, District of Columbia, United States

Online courses

ASPE | Techtown
As a ICAgile Certified Professional designation course, this Agile training course offers hands-on practices in Iteration Planning, Product Roadmap and Backlog, Estimating Practices, User Story Development and Iteration Execution. There is more to Agile development than simply a different style...
Aug 4—6, 2021
Online course
1,295 USD
70 more dates
ASPE | Techtown
The popular media is saturated with stories about Bitcoin, but it’s the underlying blockchain technology that allows Bitcoin and other cryptocurrencies to work. Even outside of cryptocurrency applications, blockchain is a broad disruptor with far-reaching implications for many areas of business....
Aug 4—6, 2021
Online course
2,350 USD
12 more dates
School of Hotel Administration
Based on the research and expertise of SHA's Professor Kate Walsh, Ph.D., this course will teach you how to diagnose your team's needs, set expectations for development, utilize conflict to augment change and continuously improve, and build team autonomy and ownership. Using tools provided in...
Aug 4, 2021
Online course
School of Hotel Administration
One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean? In simple terms, innovation is the practical application...
Aug 4, 2021
Online course
School of Hotel Administration
To be an effective leader, you must be able to articulate your thoughts and positions in a clear and concise manner. Professor Angela Noble-Grange of Cornell University’s Johnson Graduate School of Management draws on her own extensive experience as a speaker and communicator to guide students...
Aug 4, 2021
Online course
Management Concepts
Many Federal financial management personnel don’t fully understand the financial guidance provided by OMB. Practical application of this guidance and of the U.S. Government Standard General Ledger (USSGL) will support the objective of producing accurate and timely financial statements. Develop...
Aug 4—5, 2021
Online course
Management Concepts
The development of realistic and compliant budget proposals for Federal grant applications requires extensive planning and detail. You will develop a budget worksheet and narrative based on common Federal grant requirements. You will walk through the process, including requirements gathering,...
Aug 4, 2021
Online course
School of Hotel Administration
Advancing to a more senior leadership role requires a specific set of skills. Senior leaders must shift away from tactical oversight into a more strategic and visionary role. This transition does not occur naturally and is often not a part of standard professional training, development, or...
Aug 4, 2021
Online course
Management Concepts
Agile approaches to IT procurement have become more common in Federal acquisition. With guidance from the TechFAR Handbook and the Digital Services Playbook, you will learn the strategies for applying Agile practices and how to execute them in your own IT procurements. Real-world scenarios will...
Aug 4, 2021
Online course
School of Hotel Administration
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...
Aug 4, 2021
Online course
1,380 USD
19 more dates
School of Hotel Administration
Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In...
Aug 4, 2021
Online course
School of Hotel Administration
Managers who are seen practicing what they preach and following through on promises enjoy dramatically enhanced credibility and loyalty. They inspire workers to perform well and even to go beyond what is asked of them. Credibility is not all it takes to be successful, but no trust or meaningful...
Aug 4, 2021
Online course
School of Hotel Administration
Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization. The good news is it’s a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you...
Aug 4, 2021
Online course
School of Hotel Administration
All leadership is change leadership. Good leadership isn’t about stagnation; it’s about moving ahead. In this course, Professor Samuel Bacharach, Ph.D. of Cornell University’s Johnson Graduate School of Management explores the fundamental, practical skills that effective leaders have...
Aug 4, 2021
Online course
School of Hotel Administration
Change can be a highly profitable opportunity for growth, or it can sink a once-successful business. How should you and your organization prepare to adapt and even thrive in the face of change and disruption? In this course, you will acquire the tools you need to evaluate change, disruption,...
Aug 4, 2021
Online course
School of Hotel Administration
Understanding why people do what they do is the foundation of all influence. When you are inaccurate in doing this, your attempt to influence others will have random and unpredictable effects. But people are complex, and as a leader, you don’t have the time or resources to decipher everyone’s...
Aug 4, 2021
Online course
School of Hotel Administration
What is process thinking and how can it help you improve your senior living facility? In this course, you'll explore the concept of process thinking and access several reusable tools to help you evaluate, develop, and improve processes for an organization. You'll examine how to spot what's wrong...
Aug 4, 2021
Online course
School of Hotel Administration
Data modeling has become a pervasive need in today’s business environment. Often the volume of data you need to process goes beyond the capabilities of spreadsheet modeling. When this is the case, the statistical programming language R offers a powerful alternative. With R, you can avoid the cost...
Aug 4, 2021
Online course
1,380 USD
9 more dates
School of Hotel Administration
This course focuses on the psychological element of negotiation. You will learn how understanding your own and your partner’s psychological state can have a significant effect on how your negotiation unfolds. You will be introduced to techniques that will allow you to develop your emotional...
Aug 4, 2021
Online course
School of Hotel Administration
In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, Ph.D., of Cornell University’s School of Hotel...
Aug 4, 2021
Online course
School of Hotel Administration
In this course, you will develop measures and standards of service quality, devise employee-related practices that improve learning and outcomes, and evaluate different approaches to process improvement, based on the research and expertise of SHA's Professor Rohit Verma, Ph.D. Using tools...
Aug 4, 2021
Online course
School of Hotel Administration
Leaders are responsible for encouraging the highest possible performance from their employees. Most leaders recognize that motivation is a key driver of high performance. Few leaders are skilled at choosing the right combination of approaches and tools to motivate all of their people. Cornell...
Aug 4, 2021
Online course
Management Concepts
What are the essential traits and behaviors of leaders and how can they be honed throughout your career? Skills like engaging, motivating, coaching, and enhancing performance are integral to the success of all leaders. As the first step to seeking out opportunities for growth, you will learn...
Aug 4—6, 2021
Online course
1,129 USD
23 more dates
School of Hotel Administration
This course will introduce you to basic negotiation terminology. You will learn about the difference between distributive and integrative negotiation, and how to use each of these approaches to negotiation to create maximum value. You will then learn how to balance these two approaches in order...
Aug 4, 2021
Online course
School of Hotel Administration
This course will teach you how to balance power and ethics as part of your negotiation. You will learn to recognize where your and your partner’s power lies, and how to harness it to your benefit. At the same time, you will learn how not to abuse and misuse your power in order to avoid ethical...
Aug 4, 2021
Online course
School of Hotel Administration
In this course you will define and differentiate between leadership and management, develop a strategy for overcoming new leadership challenges, and evaluate motivational techniques and determine when to use them. You will also identify the skills needed to develop relationships crucial to your...
Aug 4, 2021
Online course
School of Hotel Administration
This course will provide you with tools and concepts to develop and lead strategic organizational change. The emphasis is on cultivating your ability to assess the need for change, selecting from among viable change initiatives, motivating others to move forward, the process of transformation,...
Aug 4, 2021
Online course
School of Hotel Administration
Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical. In this course,...
Aug 4, 2021
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Aug 4, 2021
Online course
1,380 USD
20 more dates
School of Hotel Administration
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies...
Aug 4, 2021
Online course
1,380 USD
20 more dates
School of Hotel Administration
The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson...
Aug 4, 2021
Online course
School of Hotel Administration
Leading across cultures is about adapting, communicating, thinking critically, and understanding your own biases. SHA's Dr. Jan Katz will help you explore the five key dimensions of cross-cultural leadership - Context, Risk, Linear vs. Parallel, Hierarchy, and Individualism vs. Collectivism....
Aug 4, 2021
Online course
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Aug 4—6, 2021
Online course
1,019 USD
27 more dates
Management Concepts
HR plays a pivotal role in employee satisfaction by developing employee relations programs that help boost productivity, motivation, and morale. You will learn to address performance concerns, help management with disciplinary actions, inform employees of Federal employment program options, and...
Aug 4—5, 2021
Online course