May 28, 2021

Most companies recognize that their greatest asset and competitive advantage is in their human resources. Ironically, little time and attention are given to provide the appropriate feedback, guidance and development to maximize this most important resource of the company. The Performance...

The UCT GSB Business of Wine course is the only one of its kind in South Africa to focus on the business aspects of the wine industry. This ten-day course, aimed at professionals across the industry, gives delegates crucial market insight, business acumen and the leadership skills needed to make...

We typically approach leadership as an outward-focused discipline. As a leader, you need to know how to inspire others, direct others, change others, influence others, and turn others around at times of adversity. But what if you turn that lens inward? Do you know how to inspire your self, direct...

The only constant in today’s volatile, uncertain, and complex world is change. Leaders have to continually evolve, grow, and adjust to their changing environment, and get their people to do the same. Driving Performance and Change shows you how to maximize your impact as a leader during times of...

Committing to outstanding customer service means sometimes dealing with those not-so-pleasant customers. This interactive one-hour webinar will take you through an eight-step process for resolving customer complaints and handling each customer’s needs, no matter how challenging. What You’ll...

As long as there is more than one person working in an office there will be disagreements. Left unresolved, they can waste time, foster resentment and negatively affect productivity. It’s important to accept disagreements as learning opportunities and address them in an agreeable manner. ...

Meeting for the sake of meeting doesn’t benefit anyone, and it ends up wasting valuable time and costing the organization untold sums of money. On the other hand, effective meetings can save time in the long run, and motivate others to get things done. Learn the difference between effective and...

Offered in affiliation with UC Berkeley Executive Education, the Berkeley Executive Coaching Certificate Program is a ten-day intensive training for executives seeking to become better managers and leaders, as well as individuals interested in becoming executive coaches. Our certification program...

Many people are uncomfortable when it comes to facing tough managerial situations such as giving negative feedback, taking an unpopular stance, or handling difficult situations and people. They worry about dealing with emotions, aggression, and fear. Without strategies in place to manage these...

Over the last few decades, top-tier strategy consulting firms have cultivated a unique set of skills that consistently help them deliver high-impact solutions to complex strategic issues. Driving Strategic Impact trains participants in how to drive strategic impact for their organizations and...

3 Hour Workshop. In this course, you'll consider the best way to harness the individual strengths of your team members and turn them into team strengths. You will analyze the unique challenges of leading your particular team and explore ways to handle the kinds of issues that arise when leading...