March 10, 2021

In this Agile Project Management training course you will learn advanced project management skills to help you, the servant leader of your Agile teams, enable your team(s) to deliver what your customers want faster and with better quality than ever before! This is an advanced course for those who...

To build a future-proof organisation, you must have strategic knowledge to make the right decisions. Learn how to help lead your organisations with renewed strategic leadership skills, insights and tools for strategic decision-making in the high-impact, three-day Make Strategy Work programme at...

Enhance Your Work Culture, Improve Your Business Outcomes At Disney Institute, we believe engaged employees, performing at their best, have the greatest impact on outcomes. Everyone is important to a productive work culture—not just human resources professionals. Therefore, the sustained quality...

This course delves into the operational impact social media efforts have on the internal operations of an organization. The course will focus on how building a long-term plan to inform better decisions in the short term and also position organizations for future growth. After the initial phase...

Customers have increasingly higher expectations of services provided by organizations. Customer needs are satisfied by business processes containing sequences of value-adding activities. In the age of the information society business processes are supported, enabled through and changed by...

Agile has made its way into the mainstream – it's no longer a grassroots movement to change software development. Today, more organizations and companies are adopting this approach over a more traditional waterfall methodology, and more are working every day to make the transition. To stay...

How do you negotiate for the best results? Our three-day programme Effective Negotiating Skills provides you with the essential negotiation knowledge and skills you need to negotiate effectively in business. Even when a deal is not optimal for all parties, a negotiator often still focuses on...

This course will set the fundamentals of Health and Wellness coaching by explaining the foundation of behavior change science, exploring associated behavior change theories, practicing an evidence-based communication strategy for advancing health behavior change, Motivational Interviewing. ...

Cranfield's proven process for managing key accounts profitably. We have taken the lead in Europe for key account management research. For the past twenty years, Cranfield has pioneered the development of the discipline in Key Account Management (KAM). We are confident that no other programme...

Risk management is the structured, disciplined approach to dealing with unknown events and how they can affect project performance. This course includes a review of the basic components of risk: probability of an event and the consequences of the event. The core elements of probability theory are...

Auditors, funders, and recipients need to understand how well Federal grants are managed and perform. Audits provide a mechanism for monitoring grants, ensuring that recipients meet financial and performance goals, and correct issues. You will build foundational knowledge of the audit process,...

Acquire essential finance skills in 2 Days Can you demonstrate your value and ROI to your boss? Are you able to interpret financial reports and make decisions based on the data they provide? Can you draft an accurate budget? Can you justify your ideas in dollars and cents? You didn’t get to...

Our training for trainers program: how to build confidence and engage your audience The training field can change fast, which makes training for trainers crucial. New methodologies. New discoveries about the way adults learn. Changing expectations from trainees—and from your company. Training...

Ignite commitment and help your employees reach their greatest potential. Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an...

Develop the crucial management tools to help fully lead and motivate your team to higher productivity. Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have...

Ensure your organization always has well-trained, experienced people in key positions. Research shows that most companies have little or no deliberate succession planning in place—and aren’t fully aware of how much the lack of it can cost their organization, especially in an unstable economy....

When you’re focused on your organization's future every day of every workweek, it's vital that you are well equipped to optimize your company's performance—as well as your own career—with executive leadership training. What does it mean to be an executive leader? It means you’re a visionary, a...

Gain the core management skills you need to succeed! Successful managers get things done. Learn the art of management that sets you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication,...

Build skills to lead and foster diversity and inclusion in your organization Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond...

Improve upon the success of your organization by developing the analytical skills needed to evaluate and solve problems. After an introduction to a structured 6-Step Analytics Process Model, you will learn to apply these steps through collaborative scenarios and conduct analysis projects using...

Revolving funds and reimbursables are integral to an organization’s ability to sustain operations. Understanding the accounting principles used in business operations is integral to the success of Federal financial managers responsible for these functions. You will learn the procedures related to...

Federal employees responsible for the administrative distribution of funds for their organization must understand the laws and procedures that guide the process. Implementing the policies outlined in Office of Managment and Budget (OMB) Circular A-11 and other relevant execution references...

Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not true. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication...

The everything you need to know before you say you're hired seminar. Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This...

Is there an advantage to learning project management for administrative professionals? Yes! If you’re looking to take on the added pressure and challenges associated with projects, the techniques of project management for administrative professionals will give you the confidence you need to get...

You’re a new sales manager, taking over a sales team with both rookies and pros. You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the skills of each team member? And how do you...

Gain the skills, insights and competencies required in all negotiations—in every industry—at every level. Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process....

Functional HR units not only affect individuals within an organization, but also the organization as a whole. Efficient HR operations enable HR departments to offer better services to their internal customers. You will learn how to increase efficiencies and performance by streamlining operations...

The verification and validation process helps you ensure that your product, service, or system meets the intended requirements and specifications. You can assess and validate solutions to deliver the promised outcomes to your customer. You will learn the tasks, techniques, and processes for...

People need to hear what you have to say. No matter how compelling the vision or how brilliant the strategy, without leadership communication, there is no execution. The ability to get buy-in, garner trust and inspire loyalty en masse isn't a skill you have to be born with. Now you can learn to...

Thousands of salespeople have prospered by attending AMA’s most popular professional sales training seminar. No matter how great your product or service is, or how talented a salesperson you are, you will not be able to close the deal if you cannot tell your clients how what you’re selling will...

Every day as a manager, you’re asked to make choices. Some bigger and more public than others, but they all add up. Over time it is your decision-making track record that establishes your reputation and impacts the future of your organization. Is decision-making an art or a science? The truth...

For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how...

Improve Your Ability to Interpret Key Financial Tools Financial statements are the pulse of a business, and one of the clearest indicators of its health. This course will provide you with a basic understanding of financial statements and the use of key financial analysis tools. You will use...

At Bristol Business School, our portfolio of open programmes offers you and your business a flexible learning solution. We have a range of programmes covering a wide range of topics, including Finance, Strategy, Marketing, Leadership, Coaching and Mentoring, Innovation, and Design Thinking,...

Practitioners Guide to Managing Digital is intended to guide a learner through the journey of building a digital-first viewpoint and the skills needed to thrive in the digital-first world. It is structured to show the key issues and skills needed at each stage of the digital journey, starting...

Transform knowledge into impact and drive innovation in your organization with Stanford LEAD, our flagship online business program. LEAD leverages Stanford Graduate School of Business faculty and curriculum to provide you with the tools and techniques to become a more effective change maker and...

Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...

Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...

Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...

Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...

Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...

A successful beer program includes elements that can be easily overlooked but might also be the difference between a successful and unsuccessful program. Properly planning a draft beer system is essential, but equally important is understanding your market and clientele. Then, selecting the right...

Brand planning is the process of devising the specific actions needed to enable the brand to attain brand performance goals. The process of developing the brand plan helps to identify opportunities to grow and create value for your brand. In this course, you will refine your ability to create a...

Federal anti-discrimination legislation covers seven protected classes: race, color, national origin, religion, sex, age, and disability. While some of these protected classes seem fairly clear-cut, others are not quite as straightforward. For example, there are nuances related to sexual...

Ensure your organization always has well-trained, experienced people in key positions. Research shows that most companies have little or no deliberate succession planning in place—and aren’t fully aware of how much the lack of it can cost their organization, especially in an unstable economy....

The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...

Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...

A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...

The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...

When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...

How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...

Federal personnel who award and manage grants and cooperative agreements need a complete understanding of the Federal grants lifecycle. This includes recognizing the legal basis for issuing Federal financial assistance and all the responsibilities that come with it. From preaward through...

The Office of Management and Budget’s (OMB) Uniform Guidance: Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, (2 CFR 200) is the cornerstone of Federal grants and financial assistance. You will learn when and how these requirements apply to program...

The tenets of Agile have been steadily transforming Federal project management (PM). As a project manager, you must stay current with best practices—which includes Agile. You will learn Agile PM methodologies that apply to the Federal environment, including acquisitions and non-IT projects. You...

Build skills to lead and foster diversity and inclusion in your organization Leaders at all levels must be active and qualified advocates of diversity and inclusion (D&I) to ensure it's part of the organization’s culture and business strategy. This unique 3-day certificate program goes beyond...

This course takes your knowledge of basic negotiation tactics and shows you how to use them creatively and in more complex situations. You will learn how to negotiate outside the face-to-face, two-party environment. You will find out how to negotiate with a distant party, master multi-party and...

This course will allow you to further explore the integrative approach to negotiation and teach you how to collaborate with your partner to grow your pie and add further value. You will learn how to define yours and your partner’s preferences in a way that would serve each party’s interests. You...

Develop better solutions through a clear, systematic approach to thinking. In just a few hours, we can teach you a 3-step process that will dramatically improve your ability to evaluate problems and generate better results. You’ll gain insight into your current thinking style, learn how to...

Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...

An effective budget allows agencies to fulfill their mission and deliver their programs. But how does the budget function support the overall goals of the agency? You will learn about budget formulation as an essential step in the process of securing financial resources for your agency. You will...

In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...

Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...

In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...

An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...

Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...

When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...

In this course, you will evaluate your brand and define actions you can take to enhance your brand’s performance. You will start by exploring the elements that make some brands great, why some brands garner premium consideration, and, as appropriate, how to improve a brand. You will work to...

In this course, you will explore the strategic decisions asset managers make, determining how you can proactively share information that maximizes your influence and helps them make better decisions. You will review the key components of a market assessment and pinpoint the data needed for...

When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate plans. Starting with an opening exercise that stretches your creative thinking and finishing with...

You’re a new sales manager, taking over a sales team with both rookies and pros. You also have an open territory that needs to be filled as quickly as possible. Where do you start? How do you gain the respect of your team? How can you maximize the skills of each team member? And how do you...

Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...

For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...

To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...

Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...

Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...

Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the value and...

An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...

In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...

Supervisors play a challenging and pivotal role in organizations—not only do they manage the day-to-day work of their team, but they also manage their team members’ performance and success. Effective supervisors use performance management best practices to meet the needs of their organization and...