January 28, 2021

This program is intended for participants who aspire to lead change effectively within their own organisations or for those who wish to develop skills in becoming change consultants to facilitate organisations to succeed in their strategic change efforts. An integrative and multidisciplinary...

Discover Why Delivering Exceptional Customer Service is All in the Details. Disney Institute shares the operational practices used to serve Guests at our parks and resorts for over 60 years. We know that excellent service does not simply come from a friendly smile or easy transaction. It results...

Influencing others is a major component of leadership. This course shows physicians leaders how to first influence themselves – by developing core values and clarifying their vision – so they can effectively inspire and lead the people around them. From this course: 4 Ways to Change Someone's...

Negotiation impacts every aspect of our lives. The ability to negotiate effectively helps to reach agreements, achieve goals and create stronger relationships. Through this program you will learn practical strategies to better your negotiations, ultimately leading to improved productivity, job...

This programme is an advanced course for leaders and policy makers in the public sector. It is designed to enhance the efficiency, accountability and responsiveness of organisations, expanding the influence of their work and enabling effective implementation. It is an essential course for...

This programme is designed for higher education professionals in management positions. Senior staff will dive into advanced leadership techniques; the latest trends and technological developments and gain an international perspective on the academic field. The combination of lectures and study...

Are you an aspiring, new, or experienced chief medical officer? Would you like to hone your critical health care management and leadership skills? If so, this is the course for you. Together, we'll cover the frameworks and strategies you need to make meaningful financial decisions for your...

Enroll in Fundamentals of Physician Leadership: Series to build a well-rounded foundation of leadership and influence. Effective leadership is developed by honing specific skills and behaviors, and in the Fundamentals courses, physicians will explore tactics and strategies to strengthen...

The Innovator’s DNA workshop introduces foundational innovation principles and skills necessary for every aspiring innovator to understand. We begin with defining innovation and its importance and then dive deep into the five discovery skills of disruptive innovators. In this premium 1-Day...

In times of financial crisis, rapidly changing business contexts, and globalised work, managers depend more than ever on their subordinates to get results. Employees may thus represent both a key resource and a liability for managerial success. Tapping the full potential of employees, however,...

This series is a blended experience with live webinars and one full-day face-to-face exploration of population health, how it’s being applied in the marketplace and all the ways it’s driving health care from a volume-based industry to a value-based industry. This academy is designed for...

You will develop working familiarity with a risk-based approach to monitoring, apply techniques for assessing recipients, and gain insight into potential problem areas in grants administration. These insights inform how you can ensure proper spending of Federal funds on approved activities. This...

Be your most productive self with this course based on the teachings of FranklinCovey’s 5 Choices to Extraordinary Productivity. By FranklinCovey—now available through AMA. The Extraordinary Productivity: The 5 Choices That Drive Success course is based on ideas and practices accumulated over...

Develop the crucial management tools to help fully lead and motivate your team to higher productivity. Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss and senior management who have...

Learn, understand, and execute the three overarching areas of change under Scrum: iterative development, self-management, and visibility. Beginning with the history of agile development and moving through the disciplines promoted by Scrum, this Scrum Master (CSM) training course will give you a...

Sell more, earn more, accomplish more! Want to shorten the sales cycle? Target accounts with the greatest growth potential? Balance personal and professional goals? In just two days, you'll learn how to take control of your time and work day so you can increase productivity, maximize your...

A seminar designed to improve your personal effectiveness and productivity. By FranklinCovey—Available through AMA. The 7 Habits of Highly Effective People® Signature Edition 4.0 program is based on the teachings of Dr. Stephen R. Covey. No matter how competent a person you are, you will not...

Join the millions, and allow FranklinCovey’s training to transform you. Learn to cultivate effectiveness, lead with excellence, and transform your team for breakthrough results. National surveys of thousands of employees disclosed that while many people work hard, they are worried about their...

Influence is a powerful tool for any professional and can change your whole perspective. You will learn how to overcome obstacles, discover strategies to help build effective relationships, and ultimately expand your personal impact within your organization through engaging and dynamic...

Build vital leadership competencies and earn AMA’s Women’s Leadership Certificate Women at every level of an organization can be strong leaders—bringing essential skills like team leadership, strategic thinking and business acumen to their roles. To flourish as a leader, a woman needs not only...

Correctly using Federally-appropriated funds to comply with relevant laws and regulations is a critical responsibility for Federal employees. Refreshing your knowledge of appropriations law basics and gaining a deeper understanding of the latest changes and developments can help ensure your...

Elevate your skills to a higher level of performance. Feel empowered to hit the ground running with the skills learned in this course. Be ready to take on any task and bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success. In this...

Build trust, commitment, and use agility to meet every business challenge Good business teams produce results during times of prosperity. It’s a different story during times of change and uncertainty, when only prepared and motivated teams have the agility, focus and motivation to successfully...