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November 4, 2020

Offline courses

The University of Auckland Business School
Become more confident and skilful to dramatically improve your ability to negotiate better outcomes Today’s global economies require leaders to understand cultural differentiation and highlight the need for mature, skilful negotiators with better methodologies, better tools and a mindset towards...
Nov 4—5, 2020
2 days in Auckland, New Zealand
1,226 USD
1 more date
Rotterdam School of Management
Running and managing a team for the first time, let alone a whole department, can be daunting, especially if you've come from a role in which you managed just yourself or one project or programme. In this three-day workshop, you will learn relevant team leader skills from RSM Executive...
Nov 4—6, 2020
3 days in Rotterdam, Netherlands
3,241 USD
2 more dates
Weatherhead School of Management
Our leadership presence, embodied intelligence and body language communicate much more than our words convey. Our first language is body language, and its impact is profound. Our body language sends, receives, and deciphers a myriad of nonverbal cues, signs and signals. Bringing our attention to...
Nov 4, 2020
1 day in Cleveland, Ohio, United States
695 USD
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Kellogg School of Management
Empowering Fundraising Professionals The most effective and efficient way to raise money from individuals — the source of nearly 90 percent of the charitable contributions made in the United States — has always been through personal, face-to-face solicitation. In today’s interconnected...
Nov 4—5, 2020
2 days in Chicago, Illinois, United States
1,150 USD
2 more dates
Harvard Medical School
Nov 4—6, 2020
3 days in Boston, Massachusetts, United States
975 USD
Explore
Schulich Executive Learning Centre
For decades, lean concepts and tools have been applied extensively in manufacturing operations with very impressive results. Recently, service sector organizations, which account for over 80 per cent of North America’s GDP, are realizing the benefits of this huge opportunity to drive service...
Nov 4—6, 2020
3 days in Toronto, Ontario, Canada
2,280 USD
1 more date
University of Cape Town Graduate School of Business
Gain skill and poise at the negotiation table The UCT GSB Negotiation Skills for Managers is a three-day course designed to equip delegates with the skills and confidence to successfully master complex negotiations. The course uses contemporary negotiation theory; research; and situational,...
Nov 4—6, 2020
3 days in Johannesburg, South Africa
ILR School
Assess key D&I competencies that drive business imperatives to ensure alignment with the vision and mission around D&I strategy. Learn new change management strategies used by successful organizations and practice relevant skills for engaging employees. Leave with a toolkit that includes five...
Nov 4, 2020
1 day in New York, New York, United States
1,095 USD
1 more date
ILR School
Through in-depth conversations with practicing Chief Human Resource Officers (CHROs), participants gain an understanding of the unique dynamics of the role, and specific skills and abilities needed to deliver both innovative strategies as well as flawlessly executed programs. They leave the...
Nov 4, 2020—Mar 11, 2021
5 days in New York, New York, United States
12,500 USD
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Center for Creative Leadership
Research indicates that managing conflict is one of the most common development needs of leaders and managers. This finding isn’t surprising given how pervasive conflict is and how detrimental unresolved conflict can be for individuals, teams and organizations. MCD gives participants an increased...
Nov 4—6, 2020
3 days in Saint Petersburg, Florida, United States
1,800 USD
1 more date
Fitch Learning
The aim of this one-day workshop is to enable participants to understand the key concepts of credit risk and how this risk is managed within financial institutions. Key Learning Outcomes: Identify the different types of credit risk and how they arise in a financial institution's various...
Nov 4, 2020
1 day in New York, New York, United States
Fitch Learning
The purpose of this two day hands-on course is to gain an understanding of how Excel VBA can save you time through automation of repetitive Excel tasks. Day one is a core skills day, delivered with tutor-led mini exercises, designed to build up programming confidence. Here we spend a good amount...
Nov 4—5, 2020
2 days in London, United Kingdom
1,704 USD
2 more dates
IMS
Successful managers realize that leadership skills, more than management skills, get results in large organizations. As organizations are downsized or re-engineered, routine management functions are being assumed by administrators while managers are expected to be leaders by developing and...
Nov 4, 2020
1 day in Woodbridge Township, New Jersey, United States
SIM Professional Development
Introduction This programme is designed to highlight the need to demonstrate assertive behaviour and how it impacts overall performance. You will learn to interact more effectively with people and manage your relationship with others with greater confidence and authority. Benefits to...
Nov 4—6, 2020
3 days in Singapore
Human Capital Institute
Are you ready to work as a strategic, high impact partner to your business and help make work better for people? Would you like to move from being reactive to proactive? To increase your credibility through your business and financial acumen? To enhance collaboration with your clients and CoEs?...
Nov 4—6, 2020
3 days in Singapore
2,750 USD
39 more dates
Harvard Kennedy School
Nov 4—6, 2020
3 days in Cambridge, Massachusetts, United States
5,300 USD
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IMS
Become a more agile leader by learning tactics to influence-up, collaborate cross-functionally, and motivate direct reports to forge partnerships up, down, and across the organization. From new technologies to increasingly demanding customer expectations to new generations entering the workforce,...
Nov 4, 2020
1 day in Independence, Ohio, United States
Harvard DCE
Nov 4—5, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
2 more dates
CIPD
Explore the fundamental shifts in organisational learning with this two-day short course. The demand for business alignment, the use of data and metrics, influences of neuroscience, the requirement for agile in-the-flow of work learning often using digital-mobile devices, the place for...
Nov 4—5, 2020
2 days in London, United Kingdom
1,563 USD
1 more date
IFF Training
In just two days you will learn how to: Identify and define the boundaries of operational risk Understand specific risks in financial institutions and their impact on operational efficiency Assess risks and their potential impact Identify solutions and tackle line management,...
Nov 4—5, 2020
2 days in London, United Kingdom
2,930 USD
1 more date
Fitch Learning
The goal of this two-day course is to enhance analytic skills needed to assess high yielding sub-investment grade and cross-over issuers and instruments. This is a highly interactive course where case studies and exercises are used to illustrate key learning points, allowing participants to apply...
Nov 4—5, 2020
2 days in New York, New York, United States
2,995 USD
5 more dates
BVCA | Private Equity & Venture Capital Association
This course provides an in-depth overview to venture capital. Using structured case studies participants will gain a thorough understanding of the key issues within the industry from VC modelling to early stage deals and deal structuring. Delegates will be taken through each phase of a typical...
Nov 4—5, 2020
2 days in London, United Kingdom
3,408 USD
1 more date
Kellogg School of Management
The Journey to the Boardroom This highly-customized program from the Kellogg Center for Executive Women provides a rigorous approach to corporate director training. You’ll gain the skills you need to be an effective board member and practical tools for landing a seat at the table. In a...
Nov 4—6, 2020
3 days in Cook County, Illinois, United States
10,950 USD
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ILR School
Sustainable organizational change is an art, not a science. Today’s leaders need to be able to artfully inspire their people, and motivate them to change, by meeting them where they are – with a fully realized, articulate vision for the future and concrete action steps to get there. Leaders must...
Nov 4—5, 2020
2 days in New York, New York, United States
1,695 USD
1 more date
CIPD
Build your knowledge and understanding of a range of core HR activities underpinning effective HR practice, with this two day course. This crucial HR in Practice course provides an excellent overview of human resources in practice. Its participative nature makes this an ideal opportunity for you...
Nov 4—5, 2020
2 days in London, United Kingdom
1,343 USD
3 more dates
Olin Business School
Learn how the overall growth strategy and culture of a firm is reflected in its financial strategy. In this course we present an integrative framework of value creation that will enable you to see the role of finance as a strategic partner in the business overall and not just a steward of...
Nov 4, 2020
1 day in St. Louis, Missouri, United States
920 USD
Explore
Center for Creative Leadership
Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager – one of the biggest and most difficult transitions for any leader. Understanding others,...
Nov 4—6, 2020
3 days in San Diego, California, United States
4,400 USD
38 more dates
Fitch Learning
The overall goal of this interactive three day workshop is to provide participants with structured approach to analysing the credit risk of banks and the skills to make an independent assessment of the strengths and weaknesses of a bank. Key Learning Outcomes: Use a structured approach to the...
Nov 4—6, 2020
3 days in Stockholm, Sweden
3,992 USD
18 more dates
Henley Business School
Building your leadership capabilities… The Strategy Programme offers you 3 days to kick-start a process of strategic review for your organisation. A follow-up day gives you the opportunity to check implementation progress and maintain momentum. This short intense strategy programme will help you...
Nov 4, 2020—Jan 14, 2021
4 days in Reading, United Kingdom
6,102 USD
Explore
UNSW Business School
Leading through disruption and rapidly changing environments to transform your organisation You will use practical, contemporary analytical tools and frameworks to make informed decisions and leave with practical solutions to real business problems. This unique, highly immersive and experiential...
Nov 4—6, 2020
3 days in Sydney, Australia
2,966 USD
1 more date
IMS
This workshop addresses professional success from a practical perspective. Building on scholarship and real world experience, Dr. Dewett uses funny and emotional stories to discuss how to take your team and your career to the next level. Leadership is explored through aspects of communication,...
Nov 4, 2020
1 day in Houston, Texas, United States
IMS
Transformation is impossible without human-to-human connection. We can only change ourselves, our teams, our organizations, and the world, when we exchange experiences and circulate our wisdom. Through collaboration we can accelerate each other’s success, shift the conversations we create, and...
Nov 4, 2020
1 day in Irving, Texas, United States
Harvard DCE
Nov 4—5, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
2 more dates
American Management Association
Build more powerful and more accurate forecasting models to better analyze financial data, predict revenues and costs, assess risks—and justify critical business decisions. In this course, you will build robust financial forecasts and models, learn tips and tools, analyze the results, and learn...
Nov 4—6, 2020
3 days in New York, New York, United States
2,645 USD
7 more dates
American Management Association
Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...
Nov 4—6, 2020
3 days in Houston, Texas, United States
2,545 USD
39 more dates
American Management Association
Ignite commitment and help your employees reach their greatest potential. Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an...
Nov 4—6, 2020
3 days in New York, New York, United States
2,745 USD
36 more dates
American Management Association
Take your public speaking to the next level! Speak, present and communicate with poise, power and persuasion. From presentations to public speeches, your effectiveness as an executive and future career hinge on your ability to step up to the podium, command attention and transform every...
Nov 4—6, 2020
3 days in New York, New York, United States
2,545 USD
15 more dates
American Management Association
Join millions of team leaders who have trusted the expert faculty at AMA for their executive leadership training needs. When you have to wonder about your organization's future every day of every work week, it's vital to be well equipped to optimize your company's performance—as well as your own...
Nov 4—6, 2020
3 days in Chicago, Illinois, United States
2,745 USD
43 more dates
American Management Association
Lead more effectively by creating rapport, synergy and two-way trust. The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically...
Nov 4—6, 2020
3 days in San Francisco, California, United States
2,745 USD
10 more dates
American Management Association
AMA’s PMP exam prep seminar has resulted in a 100% PMP exam pass rate reported by past attendees! Get on track to achieving this prestigious credential and greater career potential. This PMP certification exam prep seminar will help you prepare for today's more rigorous PMP® exam based on A...
Nov 4—6, 2020
3 days in Arlington, Washington, United States
2,545 USD
10 more dates
American Management Association
You can develop the best business strategy and hire the best talent but without the right process management you could still fail! This process management seminar provides you with proven tools to successfully implement business improvements including process mapping techniques…documentation of...
Nov 4—6, 2020
3 days in Arlington, Washington, United States
2,345 USD
3 more dates
Management Concepts
The Office of Management and Budget’s (OMB) Uniform Guidance: Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, (2 CFR 200) is the cornerstone of Federal grants and financial assistance. You will learn when and how these requirements apply to program...
Nov 4—5, 2020
2 days in Austin, Texas, United States
Management Concepts
You’ve conducted valuable data analysis, but how do you capture the value of that analysis to ensure decision-makers in your organization understand the results so they can make sound decisions? How do you determine if the results of your analysis meet the organizational need? Through...
Nov 4—6, 2020
3 days in Washington, District of Columbia, United States
1,379 USD
23 more dates
Management Concepts
Acquisitions are the last thing on someone’s mind when disaster strikes. Acquiring goods and services enables responders to provide life-saving support to the American people. Acquisition personnel on the frontlines provide emergency medical care, temporary shelter, and other critical services....
Nov 4—5, 2020
2 days in Washington, District of Columbia, United States
American Management Association
Gain the pivotal people skills to achieve the highest quality of excellence. Broaden your managerial effectiveness to ensure your success in today’s hyper-speed, technology-driven and diverse workplace. Impact, engagement and results depend on a situationally balanced combination of...
Nov 4—5, 2020
2 days in Atlanta, Georgia, United States
2,445 USD
4 more dates
American Management Association
Competitor-proof your company with strategic marketing! At this seminar, you’ll take the next step toward becoming a strategic marketing guru. You’ll discover cutting-edge strategic marketing models—and their real-world applications. And you’ll get the strategic marketing knowledge and tools you...
Nov 4—6, 2020
3 days in Arlington, Washington, United States
2,345 USD
4 more dates
American Management Association
Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter. Unstable economic times can mean fast and frequently unexpected organizational changes, greater responsibilities and new projects and initiatives. Being a confident, polished speaker is not...
Nov 4—6, 2020
3 days in New York, New York, United States
2,445 USD
20 more dates
American Management Association
Join the technical professionals who are enhancing their team-building and leadership skills with AMA Leaders of technical professionals face a substantial challenge: to achieve successful task completion through positive work relationships. Leadership team development is your ticket to getting...
Nov 4—6, 2020
3 days in San Francisco, California, United States
2,445 USD
11 more dates
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Nov 4—6, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
An effective budget allows agencies to fulfill their mission and deliver their programs. But how does the budget function support the overall goals of the agency? You will learn about budget formulation as an essential step in the process of securing financial resources for your agency. You will...
Nov 4—6, 2020
3 days in Washington, District of Columbia, United States

Online courses

School of Continuing Studies
This course emphasizes experiential learning exercises, in which participants coach teams and team leaders, and design activities for them that support alignment to organizational goals. Course Objectives Upon completion of this course, successful students will be able to: Learn a set of...
Nov 4—6, 2020
Online course
2,230 USD
3 more dates
School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
Nov 4, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Nov 4, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Nov 4, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Nov 4, 2020
Online course
1,380 USD
12 more dates
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Nov 4, 2020
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
Nov 4, 2020
Online course
School of Hotel Administration
Today there are well over a hundred recognized styles of beer. While it may not be feasible to study each individual style, after completing this course, you will know the main groupings of beer and what differentiates them. An examination of beer styles includes an understanding of judging...
Nov 4, 2020
Online course
School of Hotel Administration
Brand planning is the process of devising the specific actions needed to enable the brand to attain brand performance goals. The process of developing the brand plan helps to identify opportunities to grow and create value for your brand. In this course, you will refine your ability to create a...
Nov 4, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Nov 4, 2020
Online course
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
Nov 4, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Nov 4, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Nov 4, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Nov 4, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Nov 4, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Nov 4, 2020
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
Nov 4, 2020
Online course
School of Hotel Administration
This course takes your knowledge of basic negotiation tactics and shows you how to use them creatively and in more complex situations. You will learn how to negotiate outside the face-to-face, two-party environment. You will find out how to negotiate with a distant party, master multi-party and...
Nov 4, 2020
Online course
School of Hotel Administration
This course will allow you to further explore the integrative approach to negotiation and teach you how to collaborate with your partner to grow your pie and add further value. You will learn how to define yours and your partner’s preferences in a way that would serve each party’s interests. You...
Nov 4, 2020
Online course
American Management Association
Take back your time with and become a more productive you. The truth is that your work will continue to pile up if all you do is check tasks off of your to-do list. Improve your productivity and efficiency by taking control of the pile of work that is driving you crazy. Develop you need a...
Nov 4, 2020
Online course
School of Hotel Administration
In this course, you will evaluate your brand and define actions you can take to enhance your brand’s performance. You will start by exploring the elements that make some brands great, why some brands garner premium consideration, and, as appropriate, how to improve a brand. You will work to...
Nov 4, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Nov 4, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Nov 4, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Nov 4, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Nov 4, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Nov 4, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Nov 4, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Nov 4, 2020
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
Nov 4, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
Nov 4, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Nov 4, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Nov 4, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Nov 4, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Nov 4, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Nov 4, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Nov 4, 2020
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
Nov 4, 2020
Online course
School of Hotel Administration
This course will focus on negotiation preparation. You will be introduced to tools that will help you clearly define your goals prior to starting your negotiation. You will learn how to conduct research and gather information that will allow you to understand the other party, their preferences,...
Nov 4, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Nov 4, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Nov 4, 2020
Online course
1,380 USD
12 more dates
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Nov 4, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Nov 4, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Nov 4, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Nov 4, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Nov 4, 2020
Online course
School of Hotel Administration
Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly turnover, safety...
Nov 4, 2020
Online course
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Nov 4—6, 2020
Online course
1,019 USD
39 more dates
Management Concepts
Program and project managers need a strong foundation in Federal acquisitions to successfully manage projects. Discuss the purpose and goals of Federal contracting while adhering to the Federal Acquisition Regulation (FAR). Through exercises, you will learn about the acquisition life cycle,...
Nov 4—6, 2020
Online course
1,689 USD
6 more dates