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September 23, 2020

Offline courses

Singapore Management University
SMU’s Women and Leadership Programme is a highly reputable and unique programme and exclusively designed around the leadership development of female executives. Core programme premise is to strive for personal leadership mastery first, before leading others. In addition, the programme aspires to...
Sep 23—25, 2020
3 days in Singapore
3,798 USD
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Fitch Learning
A three day intensive, computer modeling course offering a structured approach to building a robust bank forecasting model and carrying out sensitivity analysis. Key Learning Outcomes: Plan and design a bank valuation model and build a portfolio of excel shortcuts to aid modeling...
Sep 23—25, 2020
3 days in New York, New York, United States
2,995 USD
2 more dates
AirBusiness Academy
Enhances your knowledge of an aircraft operating lease and its value to all parties concerned: aircraft manufacturer, lessee and lessor. Compares in detail different leasing and financial structures. How will I benefit? This course will enable you to: Understand how operating leasing...
Sep 23—25, 2020
3 days in Toulouse, France
2,169 USD
1 more date
SIM Professional Development
Have you recently taken on added responsibilities, been preparing for a career transition, promoted or have years of work experience but not formally guided in management and leadership skills? JOMAN is a uniquely designed programme to complement technical and specialist know-how by providing a...
Sep 23—25, 2020
3 days in Singapore
1,481 USD
2 more dates
Ashridge Executive Education
In today’s hectic and complex business environment, managers and leaders must influence and persuade others by creating successful and effective working relationships. The ability to influence is critical to impact, reputation, and success. Gaining buy-in from internal and external stakeholders...
Sep 23—25, 2020
3 days in Berkhamsted, United Kingdom
5,743 USD
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ILR School
The cornerstone of effective diversity training is ensuring that management and employees have an experience that raises awareness through self-discovery, changing behaviors by identifying strengths and gaps and committing to change, assessing your organizational audience and applying the...
Sep 23—24, 2020
2 days in New York, New York, United States
1,695 USD
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Human Capital Institute
Are you ready to work as a strategic, high impact partner to your business and help make work better for people? Would you like to move from being reactive to proactive? To increase your credibility through your business and financial acumen? To enhance collaboration with your clients and CoEs?...
Sep 23—25, 2020
3 days in Miami, Florida, United States
2,795 USD
33 more dates
Frankfurt School of Finance & Management
This course is designed for developers and managers seeking to acquire business skills in blockchain technology. The course is suitable for business developers who need an in-depth understanding of blockchain technology and cryptocurrencies. The course delivers an insight into the Ethereum and...
Sep 23, 2020—Jan 29, 2021
8 days in Frankfurt, Germany
7,732 USD
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Western Ontario University
Sep 23, 2020
1 day in London, Ontario, Canada
71 USD
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Rotterdam School of Management
How can sales professionals adjust to the digitalisation of products and services? And how can you tap into the increasing need for customer centricity? You might recognise these challenges, but aren’t sure how to deal with them in your role as sales manager. Sales in the digital age The...
Sep 23—25, 2020
3 days in Rotterdam, Netherlands
3,615 USD
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WU Executive Academy Vienna
Accelerate the Success of your Business The digital revolution does not only transform the business world but all areas of our lives. It changes entire industries and forces companies to question their business models. The implementation of digital processes and innovation is essential for the...
Sep 23—26, 2020
4 days in Vienna, Austria
4,227 USD
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The University of Auckland Business School
Gain skills and confidence for influencing and persuading people across all levels in your organisation How well do you influence others? The ability to influence and persuade is the name of the game in business today. Many of us have to work with people we have no authority over. This means...
Sep 23—24, 2020
2 days in Auckland, New Zealand
1,316 USD
1 more date
The Kets de Vries Institute
Our Top-Talent Leadership Programme is for senior female executives. A collaborative initiative, the programme is hosted by Roundtable: Women in Leadership (an exclusive senior executive women’s network) and KDVI (a global leadership development and organisational change consultancy). Our...
Sep 23, 2020—Jan 31, 2021
7 days in Netherlands
5,340 USD
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Warwick Business School
The shifting competitive and regulatory landscape in which organisations are operating means that a reliance on just one model of change is no longer enough. For organisations to survive and thrive in dynamic contexts leaders and senior executives need to be ready to engage with the full...
Sep 23, 2020—May 29, 2021
16 days in London, United Kingdom
22,475 USD
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McCombs School of Business
Achieve success by effectively diagnosing a decision situation, designing a clear approach, facilitating communication, and presenting compelling rationale to key stakeholders. Complex decisions, often involving many parties in disagreement, need leaders who can guide a team to a timely,...
Sep 23—24, 2020
2 days in Austin, Texas, United States
2,950 USD
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Asper School of Business
Negotiation impacts every aspect of our lives. The ability to negotiate effectively helps to reach agreements, achieve goals and create stronger relationships. Through this program you will learn practical strategies to better your negotiations, ultimately leading to improved productivity, job...
Sep 23, 2020
1 day in Winnipeg, Manitoba, Canada
AirBusiness Academy
What are the learning objectives? Provide a robust foundation for future APQP Leaders and help to develop their confidence and autonomy Gain a deeper understanding of implementation steps and be able to transfer knowledge to your team Align with the APQP international standard and...
Sep 23—25, 2020
3 days in Toulouse, France
1,335 USD
1 more date
IFF Training
You'll look at the background to the subject, all the latest regulation and perform detailed portfolio analysis steps to fulfil disclosure requirements. You will learn the requirements for portfolio analysis, approaches and adequate tools. You will cover: The regulatory requirements on...
Sep 23—24, 2020
2 days in London, United Kingdom
2,995 USD
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New York Institute of Finance
Understand the structure and operation of hedge funds and the regulation of the hedge fund industry. Learn how to evaluate hedge fund performance. This course is a component of the Portfolio Management Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Basic...
Sep 23, 2020
1 day in New York, New York, United States
Disney Institute
Walt Disney parks and resorts are a recognized leader in delivering world-class experiences while upholding a culture of excellence. Explore the method behind the magic, grounded on three pillars—leadership, employee engagement, and service. Together, these pillars are the foundation for...
Sep 23, 2020
1 day in West Springfield, Massachusetts, United States
Georgia Tech Professional Education
In today’s information-centric environment, protecting organizational data from deliberate or unintentional disclosure is paramount. While most organizations focus on protecting their critical assets and data from external threats, they may overlook the threats originating from inside their...
Sep 23—24, 2020
2 days in Atlanta, Georgia, United States
1,295 USD
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Darla Moore School of Business
Develop the tools critical to effective decision making. Design a blueprint to empower leaders for future decision making processes. This course will teach participants how to: Evaluate their own decision making limitations Understand decision making challenges in order to minimize decision...
Sep 23—24, 2020
2 days in Columbia, South Carolina, United States
1,795 USD
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Improving Communications
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the...
Sep 23, 2020
1 day in New York, New York, United States
694 USD
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Harvard DCE
Sep 23—25, 2020
3 days in Cambridge, Massachusetts, United States
3,995 USD
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SIM Professional Development
It is important for employees to enunciate spoken words confidently and clearly when communicating. Correct pronunciation, clear speech and a good speaking voice are factors which contribute to employees positive corporate image and positive self-esteem. Benefits to You The theoretical...
Sep 23—25, 2020
3 days in Singapore
IMS
We live in turbulent times – that much is obvious. But it’s a lot more than just an economic downturn or political upheaval that’s causing it. We are living at a moment in history when all the forces of change are combining to produce an era-changing period. The political, corporate, social and...
Sep 23, 2020
1 day in New York, New York, United States
IMS
In today's tough business environment, it takes more than product knowledge, technical competency, or social media contacts to be successful. Professional knowledge and organizational contacts can become obsolete with the next change in technology or shift in organizational structure. Success in...
Sep 23, 2020
1 day in Boston, Massachusetts, United States
475 USD
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Cambridge Judge Business School Executive Education
Research shows that diversity in senior leadership encourages innovation, improves decision-making, reduces corporate misconduct and improves financial returns. Despite this fact, gender diversity is still a worldwide challenge at both an organisational and an individual level. Whilst we have...
Sep 23—25, 2020
3 days in Cambridge, United Kingdom
4,944 USD
3 more dates
Fitch Learning
The overall goal of this three-day workshop is to provide a systematic approach to the credit risk and financial strength analysis of life and non-life insurance and reinsurance companies. Key Learning Outcomes: Understand the business and financial risks inherent in the life and non-life...
Sep 23—25, 2020
3 days in New York, New York, United States
3,995 USD
7 more dates
IMS
Executive presence means conveying confidence as a business leader, commanding respect, and having a professional magnetism that influences others. Executive presence trades passivity and self-doubt for self-assurance, decisiveness, and bold decision making. With this program, leaders will gain...
Sep 23, 2020
1 day in Overland Park, Kansas, United States
Executive School of Management, Technology and Law
Against the background of digitization and heightened uncertainty in the world, it is fundamental to find security in oneself. Being anchored in oneself and able to rely on oneself is the basis for a sustainably healthy and successful life. Learn to develop your own potential and strengths in...
Sep 23—25, 2020
3 days in St. Gallen, Switzerland
4,057 USD
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McCourt School of Public Policy
The public policy process is increasingly relying on evidence-based research and insights. In fact, in times of fast-paced technological progress, data driven political decision-making and policymaking have become the new normal. Although these advances allow for enhanced precision for policy...
Sep 23—24, 2020
2 days in Washington, District of Columbia, United States
1,995 USD
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Frankfurt School of Finance & Management
Natural disasters are a major impediment to development in many countries, undermining sustainable development and leading to loss of lives and livelihoods. The course will help to understand the spectrum of solutions offered by innovative climate and disaster risk insurance products as an...
Sep 23—25, 2020
3 days in Frankfurt, Germany
2,870 USD
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Indian Institute of Management Ahmedabad
This 3-day programme is designed to raise awareness about opportunities, characteristics and challenges unique to family businesses and develop capabilities for organisation, strategies, internationalisation and succession in family businesses at different stages of their growth and evolutionary...
Sep 23—25, 2020
3 days in Ahmedabad, India
2,317 USD
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Harvard DCE
Sep 23—24, 2020
2 days in Cambridge, Massachusetts, United States
2,895 USD
2 more dates
Academy Leadership
In just three days, the Academy Leadership Boot Camp will help your leadership skills make a quantum leap to the next level of performance, productivity, and effectiveness. And your satisfaction is 100 percent guaranteed—or your money back! Background With a stable of brands that have become...
Sep 23—25, 2020
3 days in Phoenix, Arizona, United States
2,950 USD
4 more dates
Executive School of Management, Technology and Law
Managing Financial Performance as a Leader demands a comprehensive understanding of the major levers to improve the organization’s financial performance. This program provides non-financial managers with key concepts of financial management to communicate eye-to-eye with their financial...
Sep 23—25, 2020
3 days in St. Gallen, Switzerland
6,034 USD
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Frankfurt School of Finance & Management
Until a few years ago, green and sustainable investment was considered idealistic - but unrealistic. Today, there are many impressive cases that showcase how impact finance can achieve the holy grail: a positive social and environmental impact, as well as a solid financial return. Impact finance...
Sep 23—25, 2020
3 days in Frankfurt, Germany
2,870 USD
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Center for Creative Leadership
Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager – one of the biggest and most difficult transitions for any leader. Understanding others,...
Sep 23—25, 2020
3 days in San Diego, California, United States
4,400 USD
28 more dates
UNSW Business School
Leading through disruption and rapidly changing environments to transform your organisation You will use practical, contemporary analytical tools and frameworks to make informed decisions and leave with practical solutions to real business problems. This unique, highly immersive and experiential...
Sep 23—25, 2020
3 days in Sydney, Australia
3,358 USD
2 more dates
TIAS School for Business and Society
The Masterclass Behavioral Decision Making in Finance at TIAS has been specifically developed for board members, MT and senior managers who want to get more out of themselves and their organization. In three days, you will learn how to make decision-making processes in financial business more...
Sep 23—25, 2020
3 days in Utrecht, Netherlands
3,893 USD
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Weatherhead School of Management
We all want to be effective while leading lives of meaning, contribution, and love. Through our emotional intelligence (EI), we can develop our leadership capacity to create and sustain desired change in ourselves and in others. Dr. Boyatzis is a Professor in the Departments of Psychology at Case...
Sep 23, 2020
1 day in Cleveland, Ohio, United States
695 USD
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Warwick Business School
The Warwick Diploma in Strategy & Innovation is founded on the latest thinking and best practice, bringing our strength and reputation in the fields of strategy and innovation to help executives navigate the long journey successfully and realise their strategic organisational and personal...
Sep 23, 2020—May 15, 2021
16 days in London, United Kingdom
22,475 USD
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American Management Association
Gain more confidence, decisiveness and respect with assertiveness training! In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to...
Sep 23—25, 2020
3 days in Boston, Massachusetts, United States
2,345 USD
13 more dates
American Management Association
Learn why successful work relationships help build successful careers! In a complex environment, work is accomplished through the collaborative efforts of many. Differences are a positive force if you know how to harness them. Your ability to develop good interpersonal skills and create rapport...
Sep 23—25, 2020
3 days in San Diego, California, United States
2,545 USD
35 more dates
American Management Association
Build a solid foundation of project management knowledge, techniques and tools in this hands-on workshop that covers the entire project life cycle. As the business world grows more competitive, organizations find it necessary to take on an increasing number of projects. Unfortunately, these same...
Sep 23—25, 2020
3 days in Houston, Texas, United States
2,445 USD
59 more dates
Management Concepts
Many Federal financial management personnel don’t fully understand the financial guidance provided by OMB. Practical application of this guidance and of the U.S. Government Standard General Ledger (USSGL) will support the objective of producing accurate and timely financial statements. Develop...
Sep 23—24, 2020
2 days in Washington, District of Columbia, United States
The Chartered Institute of Marketing
E-mail Marketing has been a core tool in digital marketing for many years, however, it is often not used to its full potential due to issues around design, user targeting and deliverability. This course offers practical guide to getting the most from email campaigns using the latest techniques,...
Sep 23, 2020
1 day in London, United Kingdom
American Management Association
A seminar designed to improve your personal effectiveness and productivity. By FranklinCovey—Available through AMA. The 7 Habits of Highly Effective People® Signature Edition 4.0 program is based on the teachings of Dr. Stephen R. Covey. No matter how competent a person you are, you will not...
Sep 23—24, 2020
2 days in Atlanta, Georgia, United States
2,445 USD
71 more dates
American Management Association
Move your team to higher performance Are you ready to develop a high-performance team and get more done? Resolve team conflict using emotional intelligence and get more from your team by adapting your management style to every situation. You’ll learn how to: Motivate every member of your...
Sep 23—24, 2020
2 days in Las Vegas, Nevada, United States
2,545 USD
48 more dates

Online courses

New York Institute of Finance
Understand the structure and operation of hedge funds and the regulation of the hedge fund industry. Learn how to evaluate hedge fund performance. This course is a component of the Portfolio Management Professional Certificate. Prerequisite knowledge: Intermediate MS Excel skills Basic...
Sep 23, 2020
Online course
Rutgers Business School
In the digitized modern era, consumers have nearly unlimited access to information and freedom of choice in the market. Their ever-increasing expectations from businesses require successful executives to increase and improve delivery and quality in step with those demands. Lean Six Sigma is a...
Sep 23—Dec 16, 2020
Online course
3,495 USD
1 more date
Weatherhead School of Management
As change becomes more common, fast-paced and complex, the ability to adapt to and manage technical and organizational change has become a critical competency. Whether the change involves strategy redeployment, organizational restructuring, merging operations, expanding into new markets, or...
Sep 23, 2020
Online course
695 USD
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Harvard Graduate School of Education
Sep 23, 2020—Apr 30, 2021
Online course
1,495 USD
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School of Continuing Studies
In this foundational course in learning how to coach leaders, students will learn fundamental distinctions, concepts and models that help coaches work effectively with leaders. In addition, aspiring coaches will learn about the necessity of working on their own development, and will be introduced...
Sep 23—25, 2020
Online course
2,230 USD
1 more date
USC Marshall School of Business
Do you feel overwhelmed communicating about finance and accounting topics in meetings? A manager's performance is frequently measured by how effectively they oversee departmental budgets. This program was designed to be an invaluable resource taught in a practical format to expand your knowledge...
Sep 23—Oct 21, 2020
Online course
995 USD
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School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Sep 23, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Sep 23, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Sep 23, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Sep 23, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Sep 23, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Sep 23, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Sep 23, 2020
Online course
1,380 USD
9 more dates
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Sep 23, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Sep 23, 2020
Online course
School of Hotel Administration
A successful beer program includes elements that can be easily overlooked but might also be the difference between a successful and unsuccessful program. Properly planning a draft beer system is essential, but equally important is understanding your market and clientele. Then, selecting the right...
Sep 23, 2020
Online course
School of Hotel Administration
Brand planning is the process of devising the specific actions needed to enable the brand to attain brand performance goals. The process of developing the brand plan helps to identify opportunities to grow and create value for your brand. In this course, you will refine your ability to create a...
Sep 23, 2020
Online course
School of Hotel Administration
This course takes your knowledge of basic negotiation tactics and shows you how to use them creatively and in more complex situations. You will learn how to negotiate outside the face-to-face, two-party environment. You will find out how to negotiate with a distant party, master multi-party and...
Sep 23, 2020
Online course
School of Hotel Administration
This course will allow you to further explore the integrative approach to negotiation and teach you how to collaborate with your partner to grow your pie and add further value. You will learn how to define yours and your partner’s preferences in a way that would serve each party’s interests. You...
Sep 23, 2020
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Sep 23, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Sep 23, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Sep 23, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Sep 23, 2020
Online course
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Sep 23—25, 2020
Online course
School of Hotel Administration
In this course, you will evaluate your brand and define actions you can take to enhance your brand’s performance. You will start by exploring the elements that make some brands great, why some brands garner premium consideration, and, as appropriate, how to improve a brand. You will work to...
Sep 23, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Sep 23, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Sep 23, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Sep 23, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Sep 23, 2020
Online course
Impact Factory
Feel more confident in your ability to manage, encourage and inspire others Our popular Line Management course is suitable for newly appointed line managers and those with experience who want to improve their effectiveness. It's specifically designed to help you understand and engage with what...
Sep 23—24, 2020
Online course
1,117 USD
11 more dates
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Sep 23, 2020
Online course
School of Hotel Administration
Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the value and...
Sep 23, 2020
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Sep 23, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Sep 23, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Sep 23, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Sep 23, 2020
Online course
School of Hotel Administration
This course will focus on negotiation preparation. You will be introduced to tools that will help you clearly define your goals prior to starting your negotiation. You will learn how to conduct research and gather information that will allow you to understand the other party, their preferences,...
Sep 23, 2020
Online course
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Sep 23—25, 2020
Online course
1,019 USD
36 more dates
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Sep 23, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Sep 23, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Sep 23, 2020
Online course
1,380 USD
9 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Sep 23, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Sep 23, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Sep 23, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Sep 23, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Sep 23, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Sep 23, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Sep 23, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Sep 23, 2020
Online course