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September 23, 2020

Offline courses

Weatherhead School of Management
We all want to be effective while leading lives of meaning, contribution, and love. Through our emotional intelligence (EI), we can develop our leadership capacity to create and sustain desired change in ourselves and in others. Dr. Boyatzis is a Professor in the Departments of Psychology at Case...
Sep 23, 2020
1 day in Cleveland, Ohio, United States
Ashridge Executive Education
In today’s hectic and complex business environment, managers and leaders must influence and persuade others by creating successful and effective working relationships. The ability to influence is critical to impact, reputation, and success. Gaining buy-in from internal and external stakeholders...
Sep 23—25, 2020
3 days in Berkhamsted, United Kingdom
5,612 USD
4 more dates
Tepper School of Business
Rapid technological change demands a new understanding of innovation – and the agile ecosystem to support it. In an ever-changing business landscape, it’s hard to keep up, let alone get ahead of the pack. Traditional product and service innovations are often slow and expensive. To create value,...
Sep 23—25, 2020
3 days in Pittsburgh, Pennsylvania, USA
4,100 USD
1 more date
Kenan-Flagler Business School
To truly lead is to touch the core of what connects and inspires us. Intentional Leadership® is a way of seeing, acting, and interacting that engages others to move forward into change and uncertainty and to contribute their talent, perspective, and passion toward a purpose greater than...
Sep 23—25, 2020
3 days in Chapel Hill, North Carolina, United States
5,600 USD
2 more dates
Cambridge Judge Business School Executive Education
The challenge Research shows that diversity in senior leadership encourages innovation, improves decision-making, reduces corporate misconduct and improves financial returns. Despite this fact, gender diversity is still a worldwide challenge at both an organisational and an individual level....
Sep 23—25, 2020
3 days in Cambridge, United Kingdom
4,482 USD
3 more dates
Weatherhead School of Management
As change becomes more common, fast-paced and complex, the ability to adapt to and manage technical and organizational change has become a critical competency. Whether the change involves strategy redeployment, organizational restructuring, merging operations, expanding into new markets, or...
Sep 23, 2020
1 day in Cleveland, Ohio, United States
Executive School of Management, Technology and Law
Against the background of digitization and heightened uncertainty in the world, it is fundamental to find security in oneself. Being anchored in oneself and able to rely on oneself is the basis for a sustainably healthy and successful life. Learn to develop your own potential and strengths in...
Sep 23—24, 2020
2 days in St. Gallen, Switzerland
2,950 USD
1 more date
Management Concepts
Many Federal financial management personnel don’t fully understand the financial guidance provided by OMB. Practical application of this guidance and of the U.S. Government Standard General Ledger (USSGL) will support the objective of producing accurate and timely financial statements. Develop...
Sep 23—24, 2020
2 days in Washington, District of Columbia, United States
Management Concepts
Many budget and program analysts understand the nuances of the budget process, but understanding how to leverage Microsoft Excel to analyze budgets and finances is a value-added skill for any organization. This skill is critical to the accurate and timely preparation of budget worksheets. After...
Sep 23—25, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Sep 23—24, 2020
2 days in San Diego, California, United States
Management Concepts
Course participants will understand how to develop more effective ERM systems which improve the current internal control environment across an organization’s programs, operations, and acquisitions. Participants will understand how effective internal control impacts accountability of programs, the...
Sep 23, 2020
1 day in Washington, District of Columbia, United States
Management Concepts
Some believe that successfully navigating relationships is an inherent quality that can’t be learned—but this is not true. Developing your interpersonal skills increases your self-awareness and strengthens your ability to better understand others. Gain a better understanding of your communication...
Sep 23—25, 2020
3 days in Atlanta, Georgia, United States
1,079 USD
21 more dates
Management Concepts
Program and project managers need a strong foundation in Federal acquisitions to successfully manage projects. Discuss the purpose and goals of Federal contracting while adhering to the Federal Acquisition Regulation (FAR). Through exercises, you will learn about the acquisition life cycle,...
Sep 23—25, 2020
3 days in Washington, District of Columbia, United States
1,609 USD
5 more dates
Management Concepts
Have you ever recruited and hired someone who ended up not being well-suited to the job? Job analysis is a critical function for effective recruiting and hiring in Federal organizations. You will gain the necessary knowledge and skills associated with the hiring process, as well as learn about...
Sep 23—25, 2020
3 days in Washington, District of Columbia, United States
1,129 USD
2 more dates
Management Concepts
Program and project managers may have the experience to successfully manage projects, but many lack the knowledge and skills to manage a Federal contract. You will learn to develop statements of work, concept of operations, cost, schedule, scope, and support documents to provide best planning for...
Sep 23—25, 2020
3 days in Washington, District of Columbia, United States
1,609 USD
6 more dates

Online courses

School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Sep 23, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Sep 23, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Sep 23, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Sep 23, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Sep 23, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Sep 23, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Sep 23, 2020
Online course
1,380 USD
24 more dates
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Sep 23, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Sep 23, 2020
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Sep 23, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Sep 23, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Sep 23, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Sep 23, 2020
Online course
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Sep 23—25, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Sep 23, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Sep 23, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Sep 23, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Sep 23, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Sep 23, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Sep 23, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Sep 23, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Sep 23, 2020
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Sep 23, 2020
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Sep 23, 2020
Online course
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Sep 23—25, 2020
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Sep 23, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Sep 23, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Sep 23, 2020
Online course
1,380 USD
24 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Sep 23, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Sep 23, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Sep 23, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Sep 23, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Sep 23, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Sep 23, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Sep 23, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Sep 23, 2020
Online course