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September 9, 2020

Offline courses

Columbia Business School
Today, every business is, in part, a digital business. In every industry, traditional business models and processes are being transformed by the spread of new digital technologies and the rise of new disruptive threats. In order to adapt and thrive, organizations need leaders who can think...
Sep 9—11, 2020
3 days in New York, New York, United States
6,550 USD
1 more date
Columbia Business School
>“Leading ethically requires having the necessary set of tools that allow one to prevent and resolve any ethical challenge. It involves identifying the competing values of various stakeholders and integrating them into a coherent strategy so executives and their organizations can respond to a...
Sep 9—11, 2020
3 days in New York, New York, United States
6,550 USD
1 more date
Management Concepts
Prepare for the Certified Government Financial Manager® exam with this review course. You will review the main subjects of the CGFM® exam and also look at mock exams to become familiar with the format. You learn to understand and apply governmental auditing standards, use current auditing...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Effective justification of defense budget requests make the difference between your budget being approved or rejected. An approved budget enables budgeteers to support delivering programs and their agency’s fulfillment of the mission. Budgeteers must also prepare a budget justification that...
Sep 9—11, 2020
3 days in Denver, Colorado, United States
Management Concepts
Effective management of a project’s requirements—particularly as they change—can ensure that deliverables accurately align with the stated needs. You will learn to identify and manage project stakeholders, and to manage requirements throughout your project. You will gain the skills to implement a...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States
1,169 USD
2 more dates
Management Concepts
Successful project managers do more than manage scope, schedule, cost, and resources; they exhibit the leadership and communication skills that propel a project forward and inspire confidence in those they lead. You will learn to develop the skills to optimize your team’s effectiveness by...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States
1,169 USD
13 more dates
Management Concepts
Ethics training for Federal agency grants personnel is not only vital to effectively monitoring awards, but is also required by law. The Office of Government Ethics requires Federal agencies to provide annual ethics training for all employees. You will go beyond standard ethics training and learn...
Sep 9, 2020
1 day in Denver, Colorado, United States
Management Concepts
When workplace problems arise, an organization needs to think critically and develop solutions. Explore the nuances of critical thinking to challenge your own thinking, frame problems, and formulate plans. Starting with an opening exercise that stretches your creative thinking and finishing with...
Sep 9—11, 2020
3 days in Atlanta, Georgia, United States
1,079 USD
21 more dates
Management Concepts
Leaders exist at all levels of an organization, and face challenges no matter their role. But with challenges come opportunities. Learn how to identify and seek out those opportunities, and use your strengths to communicate effectively, build relationships, and solve problems. Using real-world...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States
1,009 USD
31 more dates
Management Concepts
Agile continues to permeate the Federal landscape. As a member of the Federal acquisition workforce, you are tasked with applying an Agile acquisition framework within the confines of the Federal Acquisition Regulation (FAR). You will gain an understanding of an Agile acquisition approach and the...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States
1,649 USD
4 more dates
Management Concepts
Prospective Certified Government Financial Managers® (CGFM®) need to understand government accounting, financial reporting, and budgeting, as well as their differences from private-sector financial activities. You will gain an understanding of governmental accounting standards, financial...
Sep 9—11, 2020
3 days in Washington, District of Columbia, United States

Online courses

School of Hotel Administration
Your marketing efforts are generating demand. While increased demand naturally drives business and success, it does come with specific sets of challenges. Mitigating these challenges requires a keen understanding of demand management. In essence, demand management requires us to ask, “How should...
Sep 9, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Sep 9, 2020
Online course
School of Hotel Administration
Today’s consumers rely less upon traditional travel agents and more on web-based research when booking travel. In this online course participants will learn to develop online strategies designed to improve their standing in Internet search results, called Search Engine Optimization (SEO), and...
Sep 9, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Sep 9, 2020
Online course
School of Hotel Administration
In this course you will learn to focus on the key organizational processes that support the development of a strong service culture and exceptional customer service. In this course you will be provided with a number of tools that enable you to select employees who have a strong service...
Sep 9, 2020
Online course
School of Hotel Administration
While guests may not see much of the “back-of-house” areas of a hotel, the functions these areas serve are critical in full-service hotels. The rooms division must clean and support guestrooms; the kitchen and wait staff must prepare and serve fine food and beverages; the front office and...
Sep 9, 2020
Online course
Management Concepts
Statements on how organizations will meet cost share requirements and report program income in their grant application are often optimistic. Yet more than 2,000 entities have received match and program Single Audit findings since 2014. You will share best practices on managing costshare and...
Sep 9, 2020
Online course
School of Hotel Administration
In this course, you will discover how catering and special events are different from other food and beverage businesses and examine recommended strategies for effectively communicating with your clients. Next, you will explore the economics of catering and special events and develop strategies...
Sep 9, 2020
Online course
School of Hotel Administration
Learn about the decision frameworks financial professionals use to arrive at the company's optimal capital structure. Obtain a thorough understanding of the strategic considerations involved in raising funds for the purpose of investing in projects. Find out how capital structure decisions at the...
Sep 9, 2020
Online course
School of Hotel Administration
Information is essential in order for your services marketing efforts to succeed. Without relevant and accurate information, every decision you make will suffer from bad input. A well-run marketing information system captures, organizes, analyzes, and interprets data from a wide variety of...
Sep 9, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Sep 9, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Sep 9, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Sep 9, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Sep 9, 2020
Online course
School of Hotel Administration
Your operation’s brand is comparable to having a contract with the customer, and the expectation is that value will be delivered in relative accordance with price and quality of service. But keeping food costs down is no easy task. In fact, it’s one of the most detail-oriented, scientific...
Sep 9, 2020
Online course
School of Hotel Administration
One of the most important aspects of a manager's job is to evaluate the feasibility of new initiatives and to make sound investment decisions. This includes conducting a thorough and reliable analysis using the appropriate financial decision-making tools. In this course, participants will learn...
Sep 9, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Sep 9, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Sep 9, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Sep 9, 2020
Online course
School of Hotel Administration
Pricing strategy is the central component in overall profit performance. This online course prepares participants to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a highly competitive environment. Participants will learn to measure demand sensitivity...
Sep 9, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Sep 9, 2020
Online course
School of Hotel Administration
Among the swirl of activity in food and beverage service, financial management is a function that sometimes loses priority, despite its vital function. Understanding and managing your food and beverage operation’s income statement (profit and loss statement) can lead to better decision making...
Sep 9, 2020
Online course
School of Hotel Administration
Throughout this course you will learn to identify the responsibilities of a service champion and the personal characteristics that contribute to effectiveness. You will be presented with the key skills required to assess, guide, and motivate service employees’ performance. You will practice the...
Sep 9, 2020
Online course
School of Hotel Administration
In order for developers and designers to successfully design a full-service hotel, they must have a strong grounding in foundational concepts relevant to the hospitality industry. These include market segmentation, hotel types and classifications, hotel branding, and the players involved in a...
Sep 9, 2020
Online course
School of Hotel Administration
When your restaurant is busy, you might think it isn't possible to generate any additional revenue. However, in this course Professor Sheryl Kimes will provide you will a set of tools you can use to optimize your table mix so it better reflects the mix of parties you have coming in through the...
Sep 9, 2020
Online course
School of Hotel Administration
In today’s world, running a successful hotel is a highly collaborative process involving many roles. This course is structured around the four key stages in the guest experience -- pre-arrival, arrival, occupancy, and departure -- and will explain hotel operations, the systems that hotels rely...
Sep 9, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Sep 9, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Sep 9, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Sep 9, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Sep 9, 2020
Online course
School of Hotel Administration
How can you increase revenue when your restaurant is slow and not performing to capacity? In this course, Professor Kimes will discuss several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow. First you will consider how to maximize...
Sep 9, 2020
Online course
School of Hotel Administration
In today's competitive foodservice environment, owning or managing a restaurant is a challenging prospect. To increase your chances of success, you need a proven system of data-driven tools focused on profits, not just costs. In this course Professor Kimes will guide you through the restaurant...
Sep 9, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Sep 9, 2020
Online course
School of Hotel Administration
Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies...
Sep 9, 2020
Online course
1,380 USD
22 more dates
School of Hotel Administration
Successful marketing and revenue generation in hospitality requires the management of an array of new media including, social, mobile, and search. While these new media enable marketers to reach customers in ways that were previously not possible, successful use must be anchored by core marketing...
Sep 9, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Sep 9, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Sep 9, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Sep 9, 2020
Online course
School of Hotel Administration
Course Focus Your employees are the heart of your food and beverage operation, and your most valuable resource, yet so many operators fail to focus attention on employee satisfaction and engagement. Understanding your role in managing and leading employees can help you to reduce costly...
Sep 9, 2020
Online course
School of Hotel Administration
Course Focus In business, we don’t often have the luxury of making one decision at a time; instead, we usually face multiple decisions at once, in highly complex situations where each decision has potentially far-reaching impacts. In this environment, professionals need a robust, quantifiable...
Sep 9, 2020
Online course
1,380 USD
21 more dates
Management Concepts
Grant managers should understand how 2 CFR 200 relates to their organization’s procurement standards when buying goods and services with Federal grant dollars. They also need to be able to manage the purchasing process consistently, from issuing requests for proposals through contract closeout to...
Sep 9, 2020
Online course