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July 1, 2020

Offline courses

GIBS Business School
Learn how to leverage diversity and inclusivity in the South African workplace for enhanced performance. How can we be the leaders that South Africa needs us to be? In a rapidly evolving “VUCA’’ landscape, leaders need to be flexible, adaptive, innovative and inclusive. They not only need to...
Jul 1—Dec 5, 2020
18 days in Johannesburg, South Africa
2,049 USD
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Cranfield School of Management
Sales Essentials for Success gives you the tools to build and create a sales function that is strategically directed and controlled. The most direct route to rapid profitable growth is through increased sales of existing products and services. However, most sales organisations have grown up in...
Jul 1—Sep 15, 2020
3 days in Cranfield, United Kingdom
2,687 USD
1 more date
Cambridge Institute of Continuing Education
If you’ve been coaching for some years but now miss the camaraderie of the coach cohort you trained with; or you are hungry for new ideas and peer-to-peer learning to boost your effectiveness, then this course is for you. We will share experience of: 1) presenting issues by clients 2) our...
Jul 1—2, 2020
2 days in Cambridge, United Kingdom
Rotterdam School of Management
How can you turn brand management into an engine for growth? During RSM’s two-day Brand Strategy programme, you will learn systems and strategies to manage your brands for the long term. You will also discover how to optimise brand positioning and brand equity, and learn how your brand...
Jul 1—2, 2020
2 days in Rotterdam, Netherlands
2,161 USD
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SIM Professional Development
Introduction Overall introduction to the Job of the Manager (JOMAN) Have you recently taken on added responsibilities, been preparing for a career transition, promoted or have years of work experience but not formally guided in management and leadership skills? JOMAN is a uniquely...
Jul 1—3, 2020
3 days in Singapore
1,448 USD
2 more dates
Amsterdam Institute of Finance
This program is eligible for 18 CE credit hours as granted by CFA Society VBA Netherlands The biggest factor in human progress is our ability to coordinate. Economists have been discussing how humans coordinate since Adam Smith’s “the invisible hand” of the market. Markets are one way to...
Jul 1—3, 2020
3 days in Amsterdam, Netherlands
3,890 USD
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CIPD
Discover crucial elements of contractual relationships and understand the importance of terms of employment when creating and varying contracts. This 1-day course aims to discuss crucial elements of contractual relationships, from the beginning to the end of the employee/employer relationship...
Jul 1, 2020
1 day in London, United Kingdom
Fitch Learning
The goal of this two-day course is to understand how risks are categorised, quantified, monitored and managed within banks and the regulation – in particular with respect to capital – that they are required to comply with. Key Learning Outcomes: Understand the business model of banks in...
Jul 1—2, 2020
2 days in London, United Kingdom
2,803 USD
5 more dates
University of Salford, Manchester
What makes a great sales leader? In many organisations, the process of finding a suitable person for this role, goes something like this; A sales person gains a reputation for being a high achiever, consistently hitting their targets and outperforms their peers. The leadership team takes notice...
Jul 1—2, 2020
2 days in Salford, United Kingdom
604 USD
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Rotterdam School of Management
Modern and effective project management techniques require skills that allow the seamless integration of best practice tools with good leadership and team management within an organisation. Learn best-practice tools and people skills for effective project management during our three-day Project...
Jul 1—3, 2020
3 days in Rotterdam, Netherlands
2,701 USD
2 more dates
CIPD
Learn and interpret the key principles of workforce planning, from concept to actionable workforce planning. Become more agile and purposeful in a world of change, changing job roles and different working arrangements. Details This one-day course highlights why workforce planning is vital...
Jul 1, 2020
1 day in London, United Kingdom
CIPD
Explore the fundamental shifts in organisational learning with this two-day short course. The demand for business alignment, the use of data and metrics, influences of neuroscience, the requirement for agile in-the-flow of work learning often using digital-mobile devices, the place for...
Jul 1—2, 2020
2 days in London, United Kingdom
1,563 USD
1 more date
University of Cape Town Graduate School of Business
Acquire new competencies and move your career to the next level The UCT GSB Programme for Management Development is dynamic short course designed to equip middle managers with the key competencies and skills to manage themselves and others more effectively and to solve complex problems...
Jul 1—Oct 8, 2020
12 days in Johannesburg, South Africa
3,736 USD
1 more date
Hyper Island
Transform how you create and implement valuable user experiences. A UX design course for today & tomorrow A user’s experience (UX) is fundamental for businesses looking to engage, attract, and retain visitors to its online platform. In just a matter of seconds, the user can be all in or bouncing...
Jul 1—3, 2020
3 days in London, United Kingdom
2,382 USD
2 more dates
The King's Fund
Leaders of organisations across health and social care are being asked to implement new governance arrangements, develop system-wide partnerships and build new models of care, all at a time of intense financial pressure and public scrutiny. It is the responsibility of those working in the OD,...
Jul 1—Nov 20, 2020
8 days in London, United Kingdom
3,909 USD
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Nanyang Business School
Business Valuation is gaining prominence in Asia, especially in Singapore. The Singapore Government’s Committee on the Future Economy (CFE) has identified Business Valuation as one of the high growth practice areas that will drive demand for Singapore’s legal and accounting services. The...
Jul 1—Nov 30, 2020
7 days in Singapore
4,458 USD
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The Institute of Directors
The chair has a critical influence on a board's style, composition, balance and performance. This popular course provides a unique opportunity to review the chair’s role in light of current legal requirements and good practice. Whether you are newly appointed, or looking to improve your...
Jul 1, 2020
1 day in Greater London, United Kingdom
1,411 USD
2 more dates
Fitch Learning
The overall goal of this interactive three day workshop is to provide participants with structured approach to analysing the credit risk of banks and the skills to make an independent assessment of the strengths and weaknesses of a bank. Key Learning Outcomes: Use a structured approach to the...
Jul 1—3, 2020
3 days in Singapore
3,995 USD
18 more dates
The University of Auckland Business School
Learn the 10 Behaviours of Successful People for professional and personal effectiveness Everyone knows that how you manage yourself has a huge influence on the results you get inside and outside of work. People who are good at managing themselves not only achieve greater personal success, but...
Jul 1—2, 2020
2 days in Auckland, New Zealand
699 USD
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Graduate Institute of International and Development Studies
Make development work in fragile contexts Executive Certificate Highlights Immerse yourself during 5 weeks in our regional hub, in a small class setting Analyse case studies and engage with international professionals on their field experience Take advantage of a personalized...
Jul 1, 2020—Feb 28, 2021
25 days in Bishkek, Kyrgyzstan
8,696 USD
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Nyenrode Business University
The defining attributes of the 21st century economy and the fourth industrial revolution are innovation, technology, globalization and rapid pace of change. Therefore, an organization’s capacity to enhance the capabilities of its workforce and create a culture of continuous learning increasingly...
Jul 1, 2020—Feb 12, 2021
7 days in Breukelen, Netherlands
10,265 USD
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Indian Institute of Management Bangalore
Artificial Intelligence has become a decisive technology for growth of every organization. Sophistication in AI is expected to be the main differentiator between high performing companies and low performing companies. Use of AI and its components such as statistical learning, machine learning...
Jul 1—3, 2020
3 days in Bengaluru, India
2,039 USD
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NUS Institute of Systems Science
Sensor systems are an innate part of IoT. They form the eyes, ears, nose and nerves of the smart network. Sensors have matured tremendously, improving from bulky, heavy and inaccurate peripherals, to now small, wireless and embedded electronics that are almost undetectable. The three-day course...
Jul 1—3, 2020
3 days in Singapore
2,006 USD
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NUS Institute of Systems Science
In today’s fast-paced world, organisations are constantly developing and deploying applications to meet business objectives. However, despite efforts to improve engineering practices and technologies, software intensive systems continue to present formidable risks and difficulties in design,...
Jul 1—7, 2020
5 days in Singapore
3,343 USD
1 more date
The Chartered Institute of Marketing
Given the importance of ‘the numbers’ for all organisations, both commercial and not-for-profit, there’s never been a greater need for accountable marketing. This course will help you develop a more quantitative approach to the development, implementation and evaluation of your marketing plans...
Jul 1—2, 2020
2 days in Cookham, United Kingdom
1,527 USD
3 more dates
NUS Institute of Systems Science
An organisation’s analytics potential depends on its capability to process and manage the acquired data (both internal & external). The credibility and usefulness of sophisticated data analytics solutions rest upon good quality data. But good, clean data cannot always be readily available. This...
Jul 1—3, 2020
3 days in Singapore
2,006 USD
1 more date
The Chartered Institute of Marketing
You have your strategy – now you want to implement it. This workshop provides a logical framework for implementing strategy. It highlights the key stages in the process; potential pitfalls along the way; and provides a rounded view of the challenges and practices which will impact on achieving...
Jul 1, 2020
1 day in London, United Kingdom
The Chartered Institute of Marketing
Every marketer needs to know how to implement campaigns using a range of digital marketing tools and techniques. This practical one-day course will equip you with the knowledge to plan and run effective digital communications campaigns using all the key digital channels. You will learn how...
Jul 1, 2020
1 day in London, United Kingdom

Online courses

IMD Executive Education
How do you improve your pricing capabilities and capture new value? What does your product cost vs. what is it worth? It’s a challenging question that all businesses need to answer in order to maximize profits and sell on value rather than attributes. B2B Pricing Strategy from global...
Jul 1—Aug 4, 2020
Online course
1,995 USD
1 more date
Sotheby's Institute of Art
Art as a Global Business: The Value of Art provides essential information about the systems, structures, and dynamics that drive the art market to reveal the key influencers and the legal context within which they operate. Designed to build knowledge of Old Masters and contemporary art alike,...
Jul 1—Aug 11, 2020
Online course
1,485 USD
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Sotheby's Institute of Art
As the landscape for art expands, the contemporary art market’s unprecedented growth calls for a more in-depth look at the central role of the gallery. This course explores the high stakes world of art galleries, integrating real-world examples with critical thinking around topics that shape the...
Jul 1—Aug 11, 2020
Online course
1,485 USD
1 more date
GIBS Business School
Build key skills to keep projects on task, on time and on budget. As the demand for skilled project managers increases in the workplace, this programme, which is based on a curriculum that aligns with the principles covered in the Project Management Institute's, A Guide to the Project Management...
Jul 1—Aug 19, 2020
Online course
1,229 USD
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Harvard Business School
Jul 1—29, 2020
Online course
1,600 USD
2 more dates
School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Jul 1, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Jul 1, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Jul 1, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Jul 1, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Jul 1, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Jul 1, 2020
Online course
School of Hotel Administration
Rarely does a single factor alone predict an outcome, which is why decision making is never as simple as we would like it to be. In a competitive business environment, not taking this uncertainty into account has serious costs. In this course, you will use foundations in probability to describe...
Jul 1, 2020
Online course
1,380 USD
12 more dates
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Jul 1, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Jul 1, 2020
Online course
School of Hotel Administration
Meeting rooms, food and beverage areas, and other public spaces in full-service hotels can be important revenue generators while also attracting new guests and maintaining their loyalty. Hotel planners and designers must carefully consider the needs of their target market and develop public...
Jul 1, 2020
Online course
School of Hotel Administration
Brand planning is the process of devising the specific actions needed to enable the brand to attain brand performance goals. The process of developing the brand plan helps to identify opportunities to grow and create value for your brand. In this course, you will refine your ability to create a...
Jul 1, 2020
Online course
Management Concepts
The Office of Management and Budget’s (OMB) Uniform Guidance: Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, (2 CFR 200) is the cornerstone of Federal grants and financial assistance. You will learn when and how these requirements apply to program...
Jul 1—2, 2020
Online course
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Jul 1, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Jul 1, 2020
Online course
School of Hotel Administration
When investing in proper management of a real estate asset you are investing in future profitability. Excellent maintenance and tenant management can increase property values by lowering operational costs, increasing cash flow, and generating higher rents and occupancies. In this course, you will...
Jul 1, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Jul 1, 2020
Online course
School of Hotel Administration
How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage operation. They...
Jul 1, 2020
Online course
School of Hotel Administration
The design of an effective beer program requires a foundational understanding of beer and how it is made. This course will immerse you in the making of beer, from the mixing of raw ingredients to packaging and storage. Along the way, you will virtually visit breweries both large and small to...
Jul 1, 2020
Online course
School of Hotel Administration
This course takes your knowledge of basic negotiation tactics and shows you how to use them creatively and in more complex situations. You will learn how to negotiate outside the face-to-face, two-party environment. You will find out how to negotiate with a distant party, master multi-party and...
Jul 1, 2020
Online course
School of Hotel Administration
This course will allow you to further explore the integrative approach to negotiation and teach you how to collaborate with your partner to grow your pie and add further value. You will learn how to define yours and your partner’s preferences in a way that would serve each party’s interests. You...
Jul 1, 2020
Online course
School of Hotel Administration
In this course, you will evaluate your brand and define actions you can take to enhance your brand’s performance. You will start by exploring the elements that make some brands great, why some brands garner premium consideration, and, as appropriate, how to improve a brand. You will work to...
Jul 1, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Jul 1, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Jul 1, 2020
Online course
School of Hotel Administration
In most hotels, the physical ownership of the property is separated from the control and management of the hotel. Determining who manages the hotel on a day-to-day basis and whether or not the hotel should affiliate with a brand can make or break your property. Based on his many years of academic...
Jul 1, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Jul 1, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Jul 1, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Jul 1, 2020
Online course
School of Hotel Administration
To structure the most advantageous deal it is critical to assess the value of hotel intellectual property accurately. This course is designed to help you develop a high level of financial sophistication so you can properly assess hotel management agreements and franchise agreements, as well as...
Jul 1, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Jul 1, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Jul 1, 2020
Online course
School of Hotel Administration
Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the value and...
Jul 1, 2020
Online course
Impact Factory
Discover how people see you, how perceptions are made and how to make the impact you choose This one-day Personal Impact Course is devoted to understanding how you impact on others. It's an intensive course that includes key elements of our Communication, Presentation, Assertiveness and...
Jul 1, 2020
Online course
School of Hotel Administration
This course will focus on negotiation preparation. You will be introduced to tools that will help you clearly define your goals prior to starting your negotiation. You will learn how to conduct research and gather information that will allow you to understand the other party, their preferences,...
Jul 1, 2020
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Jul 1, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Jul 1, 2020
Online course
School of Hotel Administration
To make a business decision, you need relevant information and reliable data. But even with the right data, you still need the skills to properly analyze it—and that can make the difference between a good and bad decision. Cornell Hotel School Professor Chris Anderson guides you through an...
Jul 1, 2020
Online course
1,380 USD
12 more dates
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Jul 1, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Jul 1, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Jul 1, 2020
Online course
School of Hotel Administration
Segmenting the customer base is critical to developing a variable pricing scheme. By identifying core groups of customers and their purchasing habits, managers can target them accordingly by setting prices that will help them win business over their competition. Without proper segmentation,...
Jul 1, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Jul 1, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Jul 1, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Jul 1, 2020
Online course
School of Hotel Administration
Interested in expanding your knowledge of wines? Whether you’re an industry professional or simply a wine enthusiast, this hands-on course takes you on a journey through the winemaking process, from grape to glass. Learning from world-renowned industry experts from Cornell, you will learn to...
Jul 1, 2020
Online course