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June 3, 2020

Offline courses

Harvard Business School
Jun 3—6, 2020
4 days in Boston, Massachusetts, United States
10,000 USD
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Rotman School of Management
Better serve your Not-For-Profit organization. AND ITS MISSION. This program, jointly developed by the Institute of Corporate Directors and the Rotman School of Management, focuses on key accountabilities and responsibilities for not-for-profit leaders through extensive use of team-based...
Jun 3—4, 2020
2 days in Victoria, British Columbia, Canada
1,904 USD
9 more dates
Brookings Institution
What is global cultural competence and why does it matter? How does global competence relate to diversity, and what strategies for inclusion can facilitate the achievement of organizational goals? This course examines how global and diverse perspectives can keep organizational thinking flexible,...
Jun 3—4, 2020
2 days in Washington, District of Columbia, United States
1,995 USD
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Brookings Institution
What is global cultural competence and why does it matter? How does global competence relate to diversity, and what strategies for inclusion can facilitate the achievement of organizational goals? This course examines how global and diverse perspectives can keep organizational thinking flexible,...
Jun 3—4, 2020
2 days in Washington, District of Columbia, United States
1,995 USD
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New York Institute of Finance
This course surveys the major financial instruments traded in capital markets around the world. Understand how stocks are valued. Learn how stocks and bonds are brought to market. Understand the basic mechanics and risks characteristics of derivatives. This course is the second component of the...
Jun 3—5, 2020
3 days in New York, New York, United States
2,151 USD
5 more dates
ILR School
Conflict can have constructive or destructive consequences on both individual and team performance. The difference depends on your ability to identify and confront these conflicts, resolve them appropriately, and grow wiser and stronger in the process. By learning to handle conflict well, you...
Jun 3—4, 2020
2 days in New York, New York, United States
1,495 USD
1 more date
Imperial College Business School
Rapidly changing advances in technology and regulations alongside an empowered customer base demanding frictionless, low cost, omni-channel financial services create new challenges and opportunities for professionals in traditional financial services as well as those who now straddle the evolving...
Jun 3—5, 2020
3 days in London, United Kingdom
4,352 USD
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Peter B. Gustavson School of Business
NFP Governance Essentials Program The NFP Governance Essentials Program (NFP Program), jointly developed by the Institute of Corporate Directors and the University of Toronto's Rotman School of Management, is offered in collaboration with the Peter B. Gustavson School of Business. The NFP is an...
Jun 3—4, 2020
2 days in Victoria, British Columbia, Canada
2,625 USD
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Management Concepts
Accurate Federal financial statements help build taxpayer confidence that Federally-appropriated funds are being managed as intended. If you are responsible for preparing, reviewing, or auditing Federal financial statements, you know how important these accounting functions are in supporting...
Jun 3—4, 2020
2 days in New Orleans, Louisiana, United States
Management Concepts
Every organization faces the risk of financial loss due to fraud, but maintaining an effective audit function can help reduce that risk. Auditors will expand their knowledge of fraud detection and prevention to effectively perform their duties. Through a traditional classroom setting, you will be...
Jun 3—5, 2020
3 days in Washington, District of Columbia, United States
Management Concepts
Auditors, funders, and recipients need to understand how well Federal grants are managed and perform. Audits provide a mechanism for monitoring grants, ensuring that recipients meet financial and performance goals, and correct issues. You will build foundational knowledge of the audit process,...
Jun 3—4, 2020
2 days in Denver, Colorado, United States
Management Concepts
Effective justification of defense budget requests make the difference between your budget being approved or rejected. An approved budget enables budgeteers to support delivering programs and their agency’s fulfillment of the mission. Budgeteers must also prepare a budget justification that...
Jun 3—5, 2020
3 days in Washington, District of Columbia, United States
Impact Factory
This influencing skills course is designed to help you to get other people to see things slightly differently, or to get them to do something you need them to do. It focuses clearly on the interpersonal and communication skills needed to get other people to want to give you their support. It's...
Jun 3, 2020
1 day in London, United Kingdom
Management Concepts
Financial management professionals will examine the ways government entities differ from private entities and how they interact at the Federal, state, and local levels. As part of the Certified Government Financial Manager® (CGFM®) series, you will learn the realities of public accountability,...
Jun 3, 2020
1 day in Washington, District of Columbia, United States
Management Concepts
Without proper knowledge in all aspects of agency budget function, Federal personnel are unable to support organizational compliance with laws and regulations such as the Government Performance and Results Modernization Act (GPRAMA). In-depth discussions and practical exercises will provide you...
Jun 3—5, 2020
3 days in Denver, Colorado, United States
Management Concepts
Successful grants managers understand how the Federal cost principles affect their awards. Gain a firm grounding and practical experience in the concepts central to cost principles by applying them to different recipient types. Use the cost principles throughout the grants lifecycle: budget...
Jun 3—4, 2020
2 days in Boston, Massachusetts, United States
Management Concepts
Leaders exist at all levels of an organization, and face challenges no matter their role. But with challenges come opportunities. Learn how to identify and seek out those opportunities, and use your strengths to communicate effectively, build relationships, and solve problems. Using real-world...
Jun 3—5, 2020
3 days in Washington, District of Columbia, United States
1,009 USD
37 more dates
Management Concepts
You receive a Federal grant; what are the next steps? You need to manage the grant for both compliance and results. Develop a working understanding of issues that affect day-to-day operations and Federal grant management through a series of exercises and discussions. You will cover topics such as...
Jun 3—5, 2020
3 days in Minneapolis, Minnesota, United States
Management Concepts
Auditors and those impacted by audits must understand the various components of performance audits as outlined in the Generally Accepted Government Auditing Standards (GAGAS). After using a design matrix tool that assists in planning, you will learn other standards and techniques for conducting...
Jun 3—5, 2020
3 days in Washington, District of Columbia, United States

Online courses

School of Hotel Administration
Managers in today’s firms must have the right tools to identify relevant project risks and weigh those risks against expected returns in a competitive market. They must understand how the risk-return relationship is incorporated into capital-budgeting decisions. This two-week course provides...
Jun 3, 2020
Online course
School of Hotel Administration
Having a clear picture of the business environment and understanding how your target customers behave is essential to make services marketing work. Knowing your market and assessing consumer demand can help inform and guide your marketing strategies. In this course, you will explore the role...
Jun 3, 2020
Online course
School of Hotel Administration
It cannot be said enough: A marketing strategy lives or dies in communication with the customer. In addition, there is a methodology to it—it is the culmination of all of the marketing research and analysis you've done. What you say, how you say it, how often you say it, the media channels you...
Jun 3, 2020
Online course
School of Hotel Administration
Businesses that accept reservations must cope with the problem of no-shows - customers who make a reservation but fail to honor it. Hotels can protect themselves from the revenue-losing no-shows and generate increased revenue by overbooking. This course teaches how to strategically overbook and...
Jun 3, 2020
Online course
School of Hotel Administration
Course Focus Group events, conferences and negotiated business bookings frequently account for over 50% of hotel room reservations. This course will prepare participants to develop their own data-driven, systematic approach to group pricing. Participants will also learn how to anticipate...
Jun 3, 2020
Online course
School of Hotel Administration
Effective commercial real estate developers are master coordinators, working with multiple counterparts every step of the way to create and maximize value through real estate projects. To do this, they use a thoughtful, organized process—regardless of project size. This course offers a deep dive...
Jun 3, 2020
Online course
School of Hotel Administration
Investing in real estate is a popular way to accumulate wealth, but you don’t have to be rich to get started. That’s because there are many ways to finance real estate investments to raise the equity you need and structure debt beneficially. In this course, you will explore both sides of the...
Jun 3, 2020
Online course
School of Hotel Administration
Every minute can count towards increasing your revenue, especially when your restaurant is busy. Professor Kimes explores how reducing meal duration, even by a single minute, can increase revenue potential. You need to consider the style of your restaurant and your customers when thinking about...
Jun 3, 2020
Online course
School of Hotel Administration
Recent research shows that customers spend only one or two minutes reviewing a restaurant's menu. This provides you with just a small window of opportunity to capture your customers' attention and help them find just what they are looking for. In this course, Professor Sheryl Kimes will present...
Jun 3, 2020
Online course
School of Hotel Administration
The sheer variety of sources and types of data that can aid in decision making are almost overwhelming. The key to making good use of the data lies in knowing what specifically to pay attention to, understanding the relationships and variables among the data, and making the right...
Jun 3, 2020
Online course
1,380 USD
23 more dates
School of Hotel Administration
A hotel’s real estate is one of its most valuable assets and it is essential to be able to accurately value this critical investment. To be successful, hotel investors must be able to determine the financial interests of those involved in any project: the owner, the operator, and the lender. In...
Jun 3, 2020
Online course
School of Hotel Administration
The hotel asset manager’s responsibility is to manage lodging investments to meet specific objectives. Their role in building value is analyzed at both the portfolio and the property level. In this course, Professor deRoos focuses on the importance of developing a strategic vision for asset...
Jun 3, 2020
Online course
School of Hotel Administration
Technology- and Internet-savvy consumer behaviors have fundamentally changed the way in which revenue is managed. This online course encourages those schooled or experienced in traditional revenue management to elevate and fine-tune their approach to price manipulation, length of stay, and demand...
Jun 3, 2020
Online course
School of Hotel Administration
When you are a real estate asset manager, you are a steward of an owner’s property, responsible for managing it to help achieve the owner’s goals and increase its value. To guide you in this challenging role, you need a comprehensive road map for decision making: the Asset Management Strategic...
Jun 3, 2020
Online course
School of Hotel Administration
Course Focus How your guest perceives their experience with your operation impacts your profitability; it is not the only thing but it is one of the biggest factors that operators can influence to drive revenue growth. Loyal repeat customers are key to the success of any food and beverage...
Jun 3, 2020
Online course
Management Concepts
Auditors responsible for Federal financial audit statements ensure organizations comply with the requirements of legislation such as the Chief Financial Officers (CFO) Act. With an obligation to the American public of ensuring accountability and transparency of tax dollar spending, auditors must...
Jun 3—5, 2020
Online course
School of Hotel Administration
In order for organizations to succeed, leaders and managers must be able to accurately interpret and utilize financial reports. They must also be able to assess the overall financial performance of the organization, a particular department, or the competition, and then convey the organization's...
Jun 3, 2020
Online course
School of Hotel Administration
Hospitality marketing is fast shifting from traditional media to digital forms (e.g., social media, video, website and search, plus mobile applications). New-media technologies have changed the ways consumers experience and value a product or service. So how can hospitality professionals draw on...
Jun 3, 2020
Online course
School of Hotel Administration
An introduction to revenue management as a systematic process designed to increase revenue by leveraging tools designed to manage length-of-stay and apply effective pricing strategies. Implementing a revenue management strategy can be one of the most important revenue-generating initiatives...
Jun 3, 2020
Online course
School of Hotel Administration
Real estate investment has a long history, dating back well before the advent of the stock market. But unlike investing in stocks, real estate usually requires the use of leverage: a property is acquired with a percentage of equity, the rest financed with debt. To make that risk pay off,...
Jun 3, 2020
Online course
School of Hotel Administration
Whether you are a coffee house, restaurant, or even a cocktail bar, your beverage program can have a big impact on your profitability, but it comes with a good deal of risk. Understanding everything that is involved in offering wine, beer, spirits, and nonalcoholic beverages, and applying...
Jun 3, 2020
Online course
School of Hotel Administration
Often times services marketing is regarded in terms of outcomes, but services marketing is also an ongoing analytic process. In this course, you will learn how to properly analyze frameworks, tools, channels, data sets, customer behavioral data, decision-making factors, and strategies that...
Jun 3, 2020
Online course
School of Hotel Administration
For a hotel investment to be successful, you must first have accurate and reliable data about the critical aspects of the hotel operation, such as occupancy, revenue, expenses, and cash flows. But how do you generate these detailed forecasts? In this course, Cornell University professor Jan...
Jun 3, 2020
Online course
School of Hotel Administration
Revenue management can be applied to any hospitality industry with relatively fixed capacity, time-variable demand, and perishable inventory. This course teaches how to apply revenue management concepts and practices to hospitality-related industries such as restaurants, meeting spaces, spas, and...
Jun 3, 2020
Online course
School of Hotel Administration
Real estate development projects involve many moving pieces; the project manager guides and aligns resources to bring those pieces together into a coherent, financially successful whole. To develop critical project management skills, you will work through a case study and learn how to think like...
Jun 3, 2020
Online course
School of Hotel Administration
Course Focus Your menu does so much more than inform guests about what you offer. It helps to create and communicate your food and beverage operation’s identity, and influences your guests’ choices. This course will enable you to evaluate menus and identify changes that will optimize the...
Jun 3, 2020
Online course
School of Hotel Administration
An essential aspect of hotel design is the early planning decisions that owners, developers, and designers must make. These include addressing the needs and opportunities of the target market prior to the detailed design of specific parts of a hotel. This course will prepare participants to...
Jun 3, 2020
Online course
School of Hotel Administration
In today's competitive business world, managers are charged with making many project-related decisions, often involving costs or revenues that will be encountered some time in the future. In this course, participants develop a solid understanding of the time value of money to prepare them to make...
Jun 3, 2020
Online course
School of Hotel Administration
The ability of an organization to analyze its financial position is essential for improving its competitive position in the marketplace. Through a careful analysis of its financial performance, the organization can identify opportunities to improve performance at the department, unit, or...
Jun 3, 2020
Online course
School of Hotel Administration
You are ready to execute your marketing goals; perhaps you want to increase market share, retain more customers or generally broaden consumer awareness. How do you turn your goals into action and how will you measure success? In this course, you will explore how to turn marketing goals into...
Jun 3, 2020
Online course
School of Hotel Administration
The goal of an asset manager is to strategically manage the hotel to meet the specific investment objectives of the hotel's owner. To help meet this goal, this course introduces the latest asset management techniques and provides a set of five practical tools tactics that both owners and asset...
Jun 3, 2020
Online course
School of Hotel Administration
All successful revenue management strategies are based on the ability to forecast demand accurately, as well as control room availability and length of stay. This course explores the role of the forecast in a comprehensive revenue management strategy, including the selection of the best type of...
Jun 3, 2020
Online course
School of Hotel Administration
Pricing is one of the most powerful tools a hotel can use to increase revenue. This course teaches participants how to set the right prices, develop rate fences (differentiate prices by customer type), and use multiple distribution channels to manage price more effectively. Participants will...
Jun 3, 2020
Online course
School of Hotel Administration
In this course you will learn to distinguish between the various components of a service culture and assess your current service environment. Using a case-based approach, this course will illustrate the importance of developing a strong service culture. You will reaffirm the importance of...
Jun 3, 2020
Online course
School of Hotel Administration
Servant Leaders communicate ethical standards and facilitate a supportive and respectful service culture that contributes to employee empowerment. In this course, you are introduced to the principles of Servant Leadership and the importance of fostering an ethical service culture using a number...
Jun 3, 2020
Online course
School of Hotel Administration
In this course, you will first focus on service intangibles and consider the power of both customer perceptions and experience management in delivering exceptional service. The impact of sharing service stories and the benefits of fostering creative approaches to addressing service challenges are...
Jun 3, 2020
Online course